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July 2024 by Katrina E.
MANNYis a worker I have recently had contact with regarding a money order. I have been receiving my money orders for months before meeeting him. He was very rude and unprofessional as a employee. I was told that I could not make a money order over 3000$ without two forms of Id, which I did not have since he was the first to ask me since coming in for months without being requested for two forms. Very disappointed with his response when asking to make it happen under 3000 INCLUDING fees and he denied making one at all. Will not be returning to the monbello location and I hope they actually do something about his nasty attitude. Lost a loyal costumer
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July 2024 by Daneen C.
Our Albertsons offered the vaccination in their pharmacy. The wait was not too long and it was convenient to continue with some grocery shopping afterward. Excellent pharmacy !
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July 2024 by Mel C.
This is my store!!! From the Starbucks barista who remembers my order and asks about my kids. The meat counter! Javier will always point out the great deals and suggest something great for dinner!
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May 2024 by Mike W.
Bread is free if it's not hot between 4 to 7pm. Apparently if it's cold but still soft, they'll call it "hot bread." Sorry I've been holding it against my body while shopping ... but that bread still ain't warm. Lol they took it back too so I bet they're just saving it for themselves. Shrug. Will not be coming back to this location again.
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March 2024 by Danitza H.
Cashier Anthony G was very helpful and kind! Thank you for taking the extra mins to explain the Albertsons App to me!
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March 2024 by Lorena A.
really bad customer service , me and another lady were waiting to be help on the deli department. there was a guy infront of us and we ask if we can get some help and did not even answer. on the bakery side there was man just relaxing his name was gregorio the lady and i ask if any body could help us. his reponse was just wait until someone can help you. the workers were just on the back talking, one of them turn and saw me and the lady standing waiting to be help but she turn her back on us and counting talking to her coworker. the lady next to me called a worker that she knew and he told the other 2 that me and the lady were waiting to be help. bad custermer service they don't even care of the customer.
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March 2024 by Miranda M.
today I was baffled, as I go to pay for my things i was insinuated that I had extra items that needed to be scanned ( employee insisted I was stealing) I had a blue bag from 5 below that I had just purchased with receipt tied up when entering the store with my husband and toddler... never in my life have I felt like id have to deal with a bag lady telling me .... I'm shop lifting , as I'm having the conversation with her shaking upset , I also suffer from anxiety and ptsd so this was really hard for me and I have to deal with going to the store now let alone a lady claiming I have things in my bag . Yoli ( employee) you didn't do your job today I wasn't aware bag lady's are security . don't know what you actually do in person but customer service was not it at this establishment. it's sad , I also felt Stereotyped here because me and my husband are alternative I have pink hair and he has long hair I felt very uncomfortable shopping here . I hope this manager takes today as a learning opportunity and gives im his employees more attention when it comes to valuing a customer. this is gunna be a flop for me and I will be letting family and friends know .
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February 2024 by Erik G.
First time coming to Albertsons and it left a bad taste in my mouth. I always like to sample a slice of whatever I'm buying to decide how much I want to buy. I always buy what I sampled no matter what since it's embarrassing to try a slice and not buy anything. I would usually just order less if I don't like it. Fair enough in my opinion! The clerk working the deli counter informed me they don't do samples. It's shame because I really liked what I bought, but I bought less than a pound because I didn't want to be stuck with a deli meat that I didn't like. Not to nitpick, I said 1/2 pound and he gave me .675 which is a lot closer to 3/4 than 1/2. Another thing I don't like about Albertsons are the deals. Why would I want to buy 4 bags of chips or pasta? It's excessive! They should have BOGO deals or some other kind of deal where you don't need to buy a large quantity to save money. If I want to buy in bulk, I'll go to Costco. I miss Publix..
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January 2024 by Amy L.
Honestly one of the best places to go grocery shopping if you know how to play the coupon game correctly. This is pretty much my go to place for the chips (when they are on sale) which comes out to be about $1.97-$2.50 per bag if you get 3 or more bags. They have weekly Friday deals and just normal sales as well. This is also my go to place for fried chicken when they have a sale on Fridays which are $5 for 8 pieces - great meal for 2 people when you have nothing else to eat at home and you want to save money. Workers are nice especially when I personally had no idea how to find the coupons I clipped on the app. The store itself is pretty clean and organized with all products being they should be. I can't say much about the produce there as I only get chips and frozen food (primarily frozen fries and the occasional frozen shrimp when its on sale). Overall, Albertsons is awesome!
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September 2023 by ROBERT F.
Waiting at least 20 minutes to get a money order. A clerk never got around to assisting me. So busy the manager clerking on Ile 6. But he did acknowledge me saying Ill get to you when I can ? Almost there. I am a manager of sorts. Just me but I would've gotten some one to assist. Or if I'm the only one close the line and assist myself. No kept adding more customers to clerk for. Even though I was there first. I think the need a bell for assistance. But I can only state my experience. What do you think should've happened. The store did look clean though. I think the store could use some sense of urgency.
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September 2023 by Jenal E.
I visited this store on Sep 6 just ran in to get a cake. No one was working bakery there was a line. This ignorant worker named Sergio came out and was like "I'm on lunch" tosses the cake on the counter moves on to next customer. He puts no sticker of price on cake. Everyone wanted writing on the cake but all he kept saying was "I'm on lunch" so I told him go take ur lunch we will find someone else. He's then says again "I'm on lunch, I can't help you what do you need" again I said then go take your lunch. The deli called the manager yoli. She came and she says "we are short of workers from 6-630pm when Sergio goes to lunch" we told her what happened she apologized gave us a discount. As paying for the cake she confronts Sergio near us and he starts arguing with us and the manager she continues to apologize to us for his behavior. As he's still talking a bunch or crap while yoli is telling him to leave and he wouldn't stop. Horrible guy. The deli also called Elmer who ever he was and he just walked away and didn't want to help. Beside yoli and the lady at the deli. Customer service sucked!
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August 2023 by Ana T.
I come here on a weekly basis. The store is always clean and organized. Fruits and vegetables usually look new and fresh. The things are pricier than other grocery stores that I go to, but I always check the app (free products on the weekend) or weekly ad for sales and good deals. There's also a speedy self-checkout section so you don't have to wait in line too long if you're not buying too many things.
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August 2023 by Susie R.
We went to get our New Mexico Hatch chili, Roasted.We had never visited this Albertsons,they were Top Notch Organized,we were in@out 30 minutes,our usual is 3-4 hours at other markets.Everyone very friendly and helpful,Omg they had the best New Mexico burritos,beans bacon egg chili Bomb.they had someone there with kettle corn and coconut water.Differently coming back.
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June 2023 by P R.
I always use Drive Up and Go at the store in Alhambra and never have issues. I love the convenience and service. However, this location in Montebello has the worst service when it comes to online ordering. I had twelve items missing from my order and was charged for them anyway. The groceries were for my elderly parents, and because I never have issues with Albertsons didn't bother to check until days later when mom asked if I had ordered certain items. What sucks is that because they were sale items, if I re-order online I'll have to pay full price. It's not the first time it happens here. Will be shopping in Alhambra only from now on.I will say though, their online customer service is good and is what keeps me as a customer.
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February 2023 by Joseph T.
My kids LOVE their "shaved beef" lol It's pre-packed, sealed and makes the best Philly cheese steak sandwich type of meat, but I make teriyaki beef bowls with it and my entire family loves it, eats it and asks for seconds.
