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November 2023 by Francesca S.
I was visiting the area when I discovered I had a flat tire, unfortunately I had a bolt stuck in the tire. AAA got the car to Noels Automotive and they just did a great job. Fast friendly service at a very reasonable price! If you find yourself in Jenner with car trouble definitely contact these folks. One of the owners found out I was a long distance runner and gave me incredible trail advice. A million thanks to a great shop!
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October 2023 by Scott Mandell
If your car needs help you can't find better people to help you than Noel's Automotive in Monte Rio.
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October 2023 by Cynthia H.
Noel's Automotive Saves My Day Again!Yesterday's auto quandary was daunting. At around 4pm I'd discovered my hybrid car's power had run down, and somehow, I had to get to work to teach my evening class an hour away from my house. If I waited for Auto Club to come give me a charge, I would have been late to work, and it was too late to call in for a substitute to teach my class.Chris immediately got on the phone with me and kindly offered to send his shop tech Joe to our home, as we live only a few minutes away from Noel's. Joe arrived within minutes and charged up my car battery, advising me that if I kept the car running, all would be well.Thanks to Noel's amazing assistance with charging my car by making a house call on short notice, I was able to get to work in time to teach my evening class. This was nothing short of a miracle! Moreover, my car radio, which hadn't been working lately, came on for the first time in a week as a result of the battery charge provided. I'm beyond grateful to Noel's Automotive for their kind neighborliness and above and beyond assistance with keeping my car up and running!
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October 2023 by Bill H.
Great people ; very responsive to my needs-put their customers first-went out of their way to get a flat tire fixed from another company nearby
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October 2023 by Darien S.
Noel's was recommended by the roadside assistance responder when I needed a jump start. They were very responsive, helpful, professional, and pleasant despite being quite busy. Great value for money, too, which was important as funds were very tight at the end of the month. They worked with me to ensure I was up and running again quickly. Noel's is now my go-to shop for any automotive needs.
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September 2023 by Rebecca H.
The first time my car was serviced at this shop the price and work was reasonable. Not great but good/ok.The second time my car had a simple service. The charge was exorbitant and significantly more than the dealer. I won't be returning.
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September 2023 by Axel Laforest
Honest but hard to get callbacks from them for updates, don't call back when they say they will, have to keep after them, good otherwise
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September 2023 by Dale S.
This place riped me off and ruined my car I would not go back there if it was the last shop on earth . this place doesn't even deserve a one star rating
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August 2023 by Shanti Vacation Rental
Chris and Josh run a tight ship in Monte Rio. Their mechanics are extremely skilled and most everyone there has excellent people skills. Chris made concessions wherever possible to my bill, which I appreciated. I recommend Noel's Automotive.
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July 2023 by Jessica R.
My boyfriend and I were in Monte Rio because we had booked a zip-lining experience for our 2 year anniversary just a few minutes away from the shop. We had made it to the place when the cars check battery light lit up as we were pulling in and my boyfriend began to lose power steering. When we got to Noel's they took care of us pretty fast, the car needed a new alternator and would be ready by the next morning. We didn't plan for an overnight trip so we had no idea where to stay or how to get around so Josh (Noel's service advisor) kindly recommended a place close by to stay and even offered to drive us there when we figured out it would take longer than expected to walk there (it was also very hot). The car was done earlier than expected the next morning and Josh made sure to get us a discount for it being our anniversary. If it weren't for their exemplary customer service we could've been much more stressed than we already were. So thank you to Josh, Jon, and Chris you're doing amazing!
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July 2023 by Pamela Ruble
Noel's automotive was great Josh had me up and running in no time. Thankyou Josh!
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June 2023 by Suzi Feehery (Main Street Bistro)
Sure know everything if your ever need car repaired, efficient as well as curious & friendly. So glad I came here AND close to our west county towns. TY
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March 2023 by Delia Katen
While getting my tires rotated at Costco, the tireshop called me to say one of my lugnuts had seized (apparently this is very common for Subarus) and they would have to cut off the wheel stud. They said any autoshop could repair it, and it would be around $300. Okay fine, do what needs to be done.I drive past Noel's every single day but somehow I forgot this place existed. I called them up and the woman on the phone was very friendly and helpful. She answered all my questions (I tend to have a lot of those) and scheduled a time for the repair. I came the night before and dropped off my car. They called around 11:15 to say my car was ready to go. Boyfriend picked it up for me while I was at work.Simple fix to an easy problem. My wheel has five studs and five lug nuts again. I would definitely go here again in the future if more extensive work needs to be done.Service: General repairs & maintenance
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March 2023 by Delia Farrell
While getting my tires rotated at Costco, the tireshop called me to say one of my lugnuts had seized (apparently this is very common for Subarus) and they would have to cut off the wheel stud. They said any autoshop could repair it, and it would be around $300. Okay fine, do what needs to be done.I drive past Noel's every single day but somehow I forgot this place existed. I called them up and the woman on the phone was very friendly and helpful. She answered all my questions (I tend to have a lot of those) and scheduled a time for the repair. I came the night before and dropped off my car. They called around 11:15 to say my car was ready to go. Boyfriend picked it up for me while I was at work.Simple fix to an easy problem. My wheel has five studs and five lug nuts again. I would definitely go here again in the future if more extensive work needs to be done.Service: General repairs & maintenance
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January 2023 by Delia K.
While getting my tires rotated at Costco, the tireshop called me to say one of my lugnuts had seized (apparently this is very common for Subarus) and they would have to cut off the wheel stud. They said any autoshop could repair it, and it would be around $300. Okay fine, do what needs to be done.I drive past Noel's every single day but somehow I forgot this place existed. I called them up and the woman on the phone was very friendly and helpful. She answered all my questions (I tend to have a lot of those) and scheduled a time for the repair. I came the night before and dropped off my car. They called around 11:15 to say my car was ready to go. Boyfriend picked it up for me while I was at work.Simple fix to an easy problem. My wheel has five studs and five lug nuts again. I would definitely go here again in the future if more extensive work needs to be done.
