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January 2024 by Deborah Inglese
Of all the Wells Fargo banks in this area this one is by far the worst!!! No matter the day or time of day there are long lines and only 2 tellers. Right now it is 10:45am on last Friday of the month before New Year's and only 2 tellers ugh!!!!
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January 2024 by Alexis Gutierrez Garcia (Alone Lobo)
AWESOME
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October 2023 by Tania bajwa
today was my appointment for opening my account ms melissa m lopez handled me really well she is sweet and well mannered lady i appreciate her kind behavior
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July 2023 by Mauricio Franco
Waited for almost an hour wasn’t acknowledged even though both bankers saw me tellers told me they didn’t notice me either and that the bankers are booked yet nobody asked if I needed help nobody told me they were busy the bankers just walked past me. Extremely rude and unprofessional terrible experience.
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February 2023 by Aaron Grech
Banker Jennifer Bareja was rude and condescending, did not assist at all and had an attitude unbecoming of a professional.
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December 2022 by Linh Y.
This Wells Fargo Bank in Montclair used to be my go-to bank whenever I needed to help my Mom with exchanging small bills to larger bills. However, several months back they closed on the weekends... not sure why... maybe due to staffing issues as a result of COVID-19... who knows.Prior to their weekend closures, I had very good experiences with this bank. It's a good size bank... lots of space inside. Bank tellers were pleasant and smiley... that's always nice. They made the transactions go very smooth. They were staffed with 4-5 bank tellers at a time which was great especially on the weekends. Security guard at the front entrance was friendly and helpful. Its location was perfect because it's near the place where I would pick up my Mom from for our Saturday San Gabriel Valley food run LOL.Maybe one day, they'll reopen it back up on the weekends. Until then, I'll be going to another Wells Fargo Bank. Happy Banking!
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May 2022 by Rosie Garcia
Been a customer for 20 years never a problem great customer service.
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March 2022 by Ernesto Ojeda
Absolutely very professional and very kind. Helped me with my search and always give me what I need as a customer I am very pleased and will continue to use this bank. Highly recommend and thank YESENIA for her kindness and Management for their patience and make my experience easy.
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January 2022 by Geneva M.
This bank is a joke they promise you a 200 dollar sign on bonus only to deny you the bonus what a scam I opened my new wells fargo bank it said on the web site that the 200 dollar bonus code would be applied opend the account never got the 200 dollars called the bank they said they were going to resolve this for me and 2 weeks after the call I get a letter in the mail stating I didn't apply the bonus offer code when the website said it would apply it for me and now I'm not getting the 200 dollar bonus as promised I belive this is a scam to get people to sign up this is bad buissnes I will be closing my account and going back to Bank of America what a scam
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December 2021 by Angelo A.
yall keep taking our money thats why i dont use this f****** bank anymore yall are thieves im about to call the police and make a claim with the court cuz f*** this s*** you guys are f****** thieves you guys even took my moms money 1000$ you guys said she withdraw it but theres no proof but when we request cctv footage they dont want it
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September 2021 by Art Duarte
Worst customer service.
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September 2021 by Mary C
Had an appointment, over heard the banker ask another banker if she could take me since she was double booked. What does this banker do, she comes to and says I have an appointment coming up if she doesn’t help you in 10 minutes I’ll help you. Don’t you think yhise 10 minutes of waiting could have been utilized to start helping me?
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September 2021 by Diana Rodriguez
The Montclair branch is alright just wish they added the business hours or a number to call.
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July 2021 by Quwanda T.
The atm machine eats up peoples money and the staff inside will not help you and will tell you to dispute it. My transaction did not go through, I only got 1/3 of my payment and the machine almost Ate My card but spit it out once I got help. Being black, this could look suspicious to other people and s**** -.- Which is why I'm guessing the lady told me to dispute this because it was also near closing time. What if my money gets spat back out like my f****** card did?!! I hate Wells Fargo at this point I'm so fed up with this bank!!
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November 2020 by Kelly L.
Employees are not helpful!! To many rules! Don't bank with Wells Fargo!! Ridiculous!! Even if you have been a customer for years!Sad!!!
