May 2022 by Rosie Garcia
Been a customer for 20 years never a problem great customer service.
March 2022 by Ernesto Ojeda
Absolutely very professional and very kind. Helped me with my search and always give me what I need as a customer I am very pleased and will continue to use this bank. Highly recommend and thank YESENIA for her kindness and Management for their patience and make my experience easy.
September 2021 by Art Duarte
Worst customer service.
September 2021 by Mary C
Had an appointment, over heard the banker ask another banker if she could take me since she was double booked. What does this banker do, she comes to and says I have an appointment coming up if she doesn’t help you in 10 minutes I’ll help you. Don’t you think yhise 10 minutes of waiting could have been utilized to start helping me?
September 2021 by Diana Rodriguez
The Montclair branch is alright just wish they added the business hours or a number to call.
May 2020 by Nina Love
I been with wells fargo since 2011 never had a problem till now that I come to this location. Most of the time I have a problems cashing my care provider check that comes from the state. The managers have poor customer service and now I have an appointment to close my business, checking and savings account. I can't deal with this anymore. Before this location i loved wells fargo but not no more.
March 2020 by Sandra Cazares
Very poor customer service, tried to deposit to my family’s acct who is 3 1/2 hrs away and they simply said no cash accepted didn’t offer any other option very unpleasant environment that’s why I don’t back with Wells Fargo. Waste of time....
February 2020 by edwin aguilar
Over 28 year with wells fargo and when I need notarized something appointment only ?
October 2019 by Laura Desousa
Love customer service.
September 2019 by Diana rampa
Very friendly. Customer service is excellent.
May 2019 by Steve
How this bank gets 3 stars is beyond me. And, how WF still has customers after all the lying and stealing they’ve done in general is beyond me. This particular location continually demonstrates incompetence. We experienced being told one thing on one day, then being told a complete opposite thing on the following day. This led to us having to make several trips to handle a very simple deposit. When the original deposit (for thousands) encountered a processing error, the morons didn’t have the courteosy to notify us. We discovered it ourselves after calling to see what the status was, after a delay in not seeing the funds credited. Out of several poorly run banks that we’ve run into, WF is BY FAR the worst. There are much better options out there. Read the news- they’re crooks!
April 2019 by Sanai West
Came in to cash my Tax Return and she said I can't because it's not a Wells Fargo Check... I was also told I'd be not to cash it because I don't have an account even with my two forms of identification... (I was not going to make an account just to cash my check) I was able to cash other checks at other Wells Fargo's...
February 2019 by Jack Morales
I attempted to open an account and they told me to make an appointment when all I wanted was to deposit my hard earned money and get going. No customer service. Don't recommend this place. No wonder people complain about this bank. I made simple request all I want is to deposit money and use it here and there. The lady was telling me I have to go with you all this options. Look lady some people just want to bank simply. I don't want to waste your time or mine. Worst bank choice. Taking my money elsewhere.
November 2018 by Steve The
How this bank gets 3 stars is beyond me. And, how WF still has customers after all the lying and stealing they've done in general is beyond me. This particular location continually demonstrates incompetence. We experienced being told one thing on one day, then being told a complete opposite thing on the following day. This led to us having to make several trips to handle a very simple deposit. When the original deposit (for thousands) encountered a processing error, the morons didn't have the courteosy to notify us. We discovered it ourselves after calling to see what the status was, after a delay in not seeing the funds credited. Out of several poorly run banks that we've run into, WF is BY FAR the worst. There are much better options out there. Read the news- they're crooks!
October 2018 by Mickey Saltillo
Excellent Customer Service. Keep up the good work!!!! Nice Job. I managed to stop by here after getting my haircut at Mj barber shop down the street.
