-
February 2024 by omar hrz
Frustrating experience! I tried to return a few items I had purchased for my wife. However, since I'd lost the receipt, I was asked to provide an ID, yet they still refused to issue a refund saying that I had returned too many items. I had never before purchased anything from this store, let alone return anything. They provided me a phone number to call and clear my name. When I called the number, the representative told me he didn't know what I was talking about. They have no way to clear your name, from a list that they themselves created, although I think it's just a trick for not refunding you anything. Never going back.
-
February 2024 by April Villegas
Zero stars.Horrible service.The manager literally yelled at my mom lol super unprofessional.
-
January 2024 by Sheila Lopez
I can't stop loving this place ..im a woman .. this is my candy store.. I always get great deals .. great service .... I always find what I need.. they have great rewards ..
-
December 2023 by DEL CAMPO A LA COCINA
Excellent place to give a nice gift to that lady you want to surprise... The ladies who work there support you a lot so don't be afraid to go alone...!
-
November 2023 by Clarissa B.
Terrible customer service, too long of a story to write on here. But just to sum it up, instead of trying to help you the manager will just give you the customer service number to take it up with them or try to send you to another location. Not sure why the manager is in customer service, she's terrible at it. Don't expect much if you ever need help with something there
-
September 2023 by Patty G
Never had nothing but positive experiences here until today, I needed assistance looking for a particular item just to be told “I’m helping an associate “ not “I’ll be with you soon” I felt like I was being a bother. Very disappointed
-
August 2023 by Maleah Evans
Great customer service
-
May 2023 by Anila Islam
Feeling bad to give them 1 star but day by day their lingerie quality is becoming very cheap please improve.
-
January 2023 by Rosie Garcia
Awesome found what I needed great customer service no long line. ?Happy shopper??
-
December 2022 by Olivia G.
DO NOT BUY GIFT CARDS HERE UNLESS YOU WANNA GET ROBBED. Wish I could give zero stars. My grandma came to this store to purchase a $100 gift card for me. I took it to inland center mall shopped for about an hour waited in line for another hour just to be told that my card balance was zero after hours of trying to reach customer service, I finally got a hold of somebody and was told that my card was scanned twice on the 23rd which was when my card was still in a present bag waiting for Christmas. Someone in the store must've taken a snap of the cards before they were sold and is going Buckwild spending other people's money watch out don't purchase gift cards. Y'all are TRASH.
-
December 2022 by Hi8us Now
Supper fast for the holidays they got it together!!
-
October 2022 by Lilly A.
Victoria secret here at Montclair mall-I had a Great experience today I went in looking for outfits/bras/ etc. I had coupons as well and I had asked an employee named Jennifer, She DID AN AMAZING JOB she was able to help me save $$ by the way I should use my coupons!! I left as a HAPPY CUSTOMER! I definitely will be returning to this location everytime I need anything VS just by the experience she gave me. I’m not sure if she was the manager but she definitely should be promoted or even a RAISE she has great CUSTOMER SERVICE!! Thankyou JENNIFER!! 10/22/2022 2:40pm
-
October 2022 by Golden Energy
I just needed to re-up on some cute little pieces real quick...... It wasn't that many people in the store so it was real fast
-
October 2022 by Lyndi C.
Everyone here was extremely nice and helpful! I needed to be measured and they helped me find a good fit and they were so kind!
-
September 2022 by Vanesa Noemi La Valle
Love it go in every country, very good offer and good service. Very clean and organized
