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April 2024 by Areli Mora Villa
Today I got help by Jocelyn Ashley summer, Andreas thank you guys for being so welcoming to me and my family thank you for all the help.
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February 2024 by Azul Bonito
The supervisor at this store has no idea what she's doing. I asked her if I can try on the display shoe and she said, no. It then took her about 5 tries to find the size that I needed - only to realize that the display was the only one available in my size ?. So I go to try on the display, but it's a bit stretched out and fits a little bit bigger than the other side. Since it was the last pair I asked if I can have a discount to make up for the quality/fit. She then tries to argue with me that they are not stretched out; BUT then offered me the plastic prop that goes inside the display shoe so I could take it home and stretch out the other shoe too!!!?♀️?
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November 2023 by Luis Quintana
They have everything at excellent prices
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August 2023 by Pagesus 1.
Had a great experience here. Great staff. Soft cool atmosphere. This Tillys has the most product of all ice been to. Great selection. Some of the random clothing items i randomly checked for prices was $$$ but it's understandable. Most stores like this you have an employee that tries to be a jr compliance officer. Not here. Staff was young and very professional. My official Tillys
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August 2023 by leimomi
I believe he is a manager I know his name is Brandon - he is amazing! He always has such great energy and he is super helpful he makes the atmosphere so fun and welcoming!
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October 2022 by Natalie D.
The manager Brandon was very disrespectful! He was very rude and constantly gave us dirty looks and rude remarks. I asked for help while finding my size for a pair of jeans and he rolled his eyes and gave me a very disrespectful remark "it's people like you that make my job hard." He had said that after a size wasn't fitting on me. However the other manager Shawn was very understanding and helpful.
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October 2022 by Alexia A.
The manager Brandon was being really passive aggressive and weird. He told me that i was only trying on a pair of pants because my friend looked good in it. He also told me and my friends why were we giving him weird looks and one of my friends said sorry and he said I don't think you are. But in all of it he was making me really uncomfortable. Then when we were paying and the other manager named Sean was very understanding and apologized for his fellow coworker.
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September 2022 by Cassy A.
Don't shop here unless you want to feel awkward and unwelcome. The managers have awful customer service. Which is a shame because they're the only ones working the floor. They don't greet you or ask if you need any help. This is the first Tilly's I've had such a bad experience in as all of the other Tilly stores usually have great and friendly workers. They really need to work on it, it's sad and embarrassing for the company.
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February 2022 by Raven S.
I wish the employees wore name tags. There was a female cashier with long dark hair. She was the slowest cashier I have ever seen. I was 2nd in line. A family was already at the register when I got in line. I stood in line for almost 15 minutes. Another register opened and I checked out. The cashier was still ringing up items even after I was done. The family had like 3 items so I have no idea what she was doing. She kept taking to the man with dreads and not working. I have never been more annoyed.
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January 2022 by Edgar Beiza
Great clothes exciting shopping here ?????
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September 2021 by Juanita Herrera
Great price on some stuff they do have rewards program it's back to school
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August 2021 by Vvn Felix
Always busy with one person at the register, store limited space for walking and always feel like I'm being followed when I'm in there. Also I hate the way the remove the hangers from t-shirts teach your employees to remove them from the bottom instead of stretching out the neck line .?
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August 2021 by Juana Herrera
Great price on some stuff they do have rewards program it's back to school
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May 2021 by jose melena
Please update store hours I drove all the way from Pomona for nothing :/
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May 2021 by Stephanie Rivera
First time here and it was the Worst customer service ever. Walked in and instantly felt like I wasn’t welcomed there. Someone not sure if associate or manager by the name Jazzlyn?? tried to “help” me and only made me feel uncomfortable after I asked if they carried plus sizes and then proceeded to walk away making snarky comments. What an ugly bat.
