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September 2023 by Debin Smith
Orr Auto was recommended to me bya friend after I purchased a 2017 Fiat 124 Spider from an online company. I wanted a reputable mechanic to give me a professional opinion during my 7-day trial period. I was impressed with the timeliness of being able to get in the day I called, and my car was ready before the projected time. I’ll continue to use Orr Automotive; Lisa, receptionist, and Nate, mechanic, were great!Services: Vehicle Inspection
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September 2023 by Ray Parker
My SUV was in the shop for a upper and lower oil leak and Radiator leak. My apartment was August 21. The shop didn't submit the paperwork until 48 hours, I was Without a car for 48 hours, my insurance require you to submit the paperworks before a rental could be Approve. I called the shop numerous time to asked the Receptionist to submit my paperwork, This person made me feel that I was bothering her. ON August 28 I received a text at 4:15 informing me that my vehicle is ready. My vehicle Radiator fluid reservoir was over filled and the oil was a quart low. I informed the receptionist and she was dishonest, Tell me that the technicians was gone for the day and I clearly see them in the shop. Do not take your vehicle to this shopServices: Auto water leak repair
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August 2023 by Barbara McJoynt
I took my car for 4 wheel alignment after tires were replaced and was pleased with my service. Time frame given was spot on and I received text when car was ready. Will be taking my car back when it needs service, as Orr Automotive services hybrid cars and it can be difficult to find available service other that a dealership.
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August 2023 by Audrey D
The team is very helpful and we’re easy to communicate with. I had a good experience and I felt like they were able to take care of my concerns. Thank you!
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July 2023 by Sandra Hdz
We were having issues with our truck & decided to go with Orr due to the great reviews. We're glad we did! From beginning to end, they were professional, pleasant, very communicative, honest & quick! Great customer service for sure. We highly recommend Orr Automotive!Services: Engine repair
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July 2023 by Jorge A.
They are good. I've had now multiple visits there and they have been able to diagnose/fix the issues. They take pictures and have a computer system that makes it easy to see what is needed and what the costs are.
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May 2023 by Chris Parkin
I've used ORR Automotive for 10 years since I moved into their area. I trust these folks to be honest and professional. They give me heads-up on repairs that will be needed in the near future but are not necessary now. They take me home when I leave my car and pick me up when my car is ready. Great shop.Services: Tire rotations
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April 2023 by Richard H.
I love this place they've been helping me with a couple things over the last six months. Mindy at the front desk is always super responsive and helpful and definitely knows a bit of her stuff when it comes to cars the owner, Nate is super helpful as well. Any warranty repairs I do in the future I will definitely go straight back to them. They go to bat for you and help you through the whole process with excellent communication through text messaging. I really appreciate you guys.
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April 2023 by Sheila Balk
While a little on the pricey side, the customer service is great. I had my brakes done and a week later got into a tiny fender bender. I stopped on a dime and just tapped the car in front of me. I was so happy, I called Orr to thank them! ?
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April 2023 by c w
we've trusted this mechanic with both our Priuses for six years, and they have never let us down. They can do anything. And good pricesServices: Electrical repair
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April 2023 by Daniel Y.
Message asking for a quote just for labor on changing spark plugs and Mindy quoted 500$. Spark plugs are $12 each and it takes less than an hour to do. Absolutely ridiculous. Find another shop that doesn't try to rob you.
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March 2023 by Jonathan Dominguez
This team is always extremely helpful! They put my mind at ease when I’m stressing out about my car! They are communicative when they half to delay because of parts or insurance. But you can tell the hard work that they put in to get your car done right and as soon as possible. I’d recommend the shop to anyone needing someone they can trust.Services: Auto exhaust system repair
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March 2023 by Ruth Elliott-Hilsdon
Expert service at a LOT less than dealer prices. I rely on Orr Automotive for my car’s mechanical upkeep.The friendly staff always make me feel at home. And when I get my car back, it runs like a top! How can it get any better than this?Services: Air & cabin filter replacement
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March 2023 by Foster Pupz
Orr replaced my radiator and made a couple other repairs that were needed for $1400. The first shop I went to (Sunland Tire) started with an estimate for $1700, and when that was approved, increadedit to $4,000 and later $5,100. I just wanted the radiator to stop leaking, not to rebuild my entire engine! They did what I asked and my car runs great, and the lady in the office is really sweet.
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February 2023 by Javier Zuniga
They communicate well and take the time to explain the recommended repairs. I was pleased with their level of service and attention to my concerns.
