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December 2023 by Quinn T.
Slow service on Sunday but that's how an auto parts place works. I found out that the any car battery last few months after 3 years. Make a note to yourself and check couple days before expire warranty.
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November 2023 by Kyle
Always super friendly and helpful when I walk in here
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August 2023 by Tricia P.
Yerald at O'Reilly in Montclair offered outstanding service. He helped find affordable but durable windshield wipers and even taught me to put them on!
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June 2023 by Ruben M.
I have to say that Garrett at the Montclair store was super helpful. I purchased a new battery and he not only tested my old battery before purchasing a new one but he even offered to put it in. He even offered to test the alternator and starter after he installed the new battery. I was short for time so I had to decline. Garrett was not only helpful but had a great attitude.
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April 2023 by Michael Soto
The staff at the Montclair location off of Central and arrow are very helpful and awesome. Good experience shopping at this location
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December 2022 by Patrick Smolenski
These guys were so friendly and helpful. Got us the right parts and advice on how to do the job. Could not have done it without them!
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September 2022 by Jim Hutchison
Always have the parts I'm looking for and could not ask for better service
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April 2022 by A Tav
Haley and Manuel had to be some of the dumbest people I've ever come into contact with. They never call anybody back they can never follow through how this company is still around with people like this running the business is baffling to me. Call to order a part that they did not have they said they would pull it from another store give me a call within 24 hours to notify me if it will take longer after 2 weeks manual never calls back I call I speak to Haley she apologizes says that she's going to be on top of it same thing she never calls back then I call speak to the managers and round and round we go these people are incompetent. Do yourself a favor and go to AutoZone they deserve the business not O'Reilly's.
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April 2022 by Skurvey
Usually have all the parts I need.
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February 2022 by Wayne Rooster
Im glad to see others posting positive reviews on this place where my review is negative I will not do business with this place any longer im tired of rude employees that work there the only saving grace was that a young lady by the name of hailey works there and never ever had a problem with her oreilly needs to take a look at her performance and have her teach the other people who work there about customer service after contacting oreilly corporate and talking to greg who has the personality of a paper cup I will not spend another dime to support this company there are other places who would appreciate my dollars I spend there im boycotting oreilly because of their attitude and will blast it out there about the terrible service from this place if enough of us boycott places like this with our dollars maybe this company will wise up
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January 2022 by Clint Fisher
You are going to be out of Business just like pep boysWith your employees attitude.Just know I can always buy from Amazon
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December 2021 by Michael K.
O'Reilly auto parts recently changed their battery manufacturer to Ozark Automotive, which seems to be a subsidiary. The battery I installed in a Nissan Rogue I bought a few months ago already failed. But because I don't remember where I bought this battery, O'Reilly won't honor the warranty. I wasn't offered a pro rated discount either. After doing some research, these batteries are reported to have a high failure rate. Nevertheless, O'Reilly continues to sell them with a warranty they hope you will never use. I think it's misleading to change distributors and keep the same brand name. O'Reilly batteries used to be good, and they used to honor their warranties. I have an account with O'Reilly that, despite my relocating in May 2020, they're still using an old address from 2019. I've asked several times to have this resolved. It's to the point where sometimes I don't bother to use my account at all due to the frustration of employees not being able to find it. I'd rather pay full price along with sales tax and hope I don't need the receipt for a return than deal with their incompetence. Now I guess I won't have to deal with them at all.
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December 2021 by CHECK4DUCE
Clean, orderly, friendly and have what I needed at the price
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November 2021 by Stephen Robinson
please use this store, they are friggin amazing and the absolute most helpful people that go out of their way to make sure you actually get what you need, i called they actually lut hands on parts and had them waiting for me when i got there 11/10 would recommend
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September 2021 by Chris Ogden
I cant say enough about this store. The empoyees are always eager to help with anything i need. I used them on the comercial level and personal. Customer service us second to none.
