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“this is one of my favorite UPS stores never has a line always so clean and the girls at work there are so friendly and knowledgeable I would recommend this store to everyone just because their customer service is really good if I could give more than a five star I would”
“I've had my office with Pine Executive office for over two years. The inside building is well decorated and clean. It also has plenty parking spaces. The staff is attentive and friendly always willing to help. Jazmine has been extremely helpful and she is the best on-site manager I have ever dealt with. Highly recommended.”
“Everything about the store is top-notch. From the services provided to the customer service, you can’t beat it. Their service is outstanding and starts at the top, Jim goes above and beyond to help the customers. We can’t say enough about this store, been to others in the area and nothing beats this UPS store.”
“Always excellent service. Very reliable and professional. I send items regularly using both fed ex and postal service at this office. Saves me a lot of time at government post office line ups. Been going here for couple of years and never any issues. The owner is responsible and very helpful - always finds best option for shipping needs. Highly recommend this business.”
“Solid business hub with great working people. They are helpful and knowledgeable about the many concerns that enter the business. I'm glad they are in my town.”
“Facility was clean, service was quick and friendly - had to go in for a live scan and I was in and out in a few minutes! Blas assisted me, he was quick and nice!”
“The employees at this branch are friendly and helpful. They can also manage more than one customer at a time which makes it easier and faster to get things done!”
8:30AM - 6:30PM
2063 Rancho Valley Dr Ste 320, Pomona
Mailbox Centers
“This store it the best… I recommend this store to anyone in the area I live in DiamondBar and I drive over here to the store because their customer service is top-notch. They are always there to help five stars to them.”
“I needed to send jeans back via Fed Ex (side note: it's probably best not to buy jeans online, unless you know your size in a certain brand) and was happy for this little inconvenience because it meant discovering this convenient spot. Also on my "to-do" list for the day was buying stamps and a lottery ticket. Actually, on my way to Our Postal Express, someone on the radio was talking about the huge jackpot but I thought "That means another stop, but maybe I'll get a ticket." Anyway, upon entering, I was pleasantly surprised that they sell lottery tix AND scratchers, which is cool cause I like to give scratchers as gifts. So I returned those awful jeans, bought a few lottery tickets (fingers crossed), and some stamps, all in one place. What a time saver. And the person working there was so nice to talk to. She was so cool, which made my errand seem way less like an errand. Really glad I found this place.”
“Store is always clean and inviting. Staff is extremely helpful. UPS offers all the services I need such as mail-boxing, fingerprinting, passport help, and notoriety.I tend to always get attitude with the front office staff at USPS (post office) so I stopped doing business with them.”
“I have used this company for printing and faxing only! My review will be based on that.I have used this company to print shipping labels which I email to them and they will print when I get to their location, pay and be on my way.Same thing with faxing documents, I have fax documents from here and have not had any problems with the staff.Like at any other place if the ladies are busy helping a client, you wait until is your turn. Yes, sometimes they do take their sweet time, maybe because they are getting paud hourly and are in no rush.I'm not sure if they also send money to other countries but usually Friday and Saturday is crazy busy.”
“Notary Public, Kassandra at this store was very nice to explain the procedure per CA Notary Law when I contacted her for Notary service and the reason for an attachment instead of on the Affidavit document sent from a consulate.”
8:30AM - 7PM
8780 19th St, Alta Loma
Mailbox Centers
“I recently visited this UPS store and had a fantastic experience. The store was clean and tidy, creating a welcoming atmosphere. The staff was incredibly helpful, going above and beyond to assist me with my needs. Overall, I had a great experience and would highly recommend this UPS store to others.”
“This place is great. I've been a customer for 7 years. I have all my business mail delivered here and have never had an issue. Every time I go in for a personal matter or to make an Amazon return, the staff is friendly and no packages have ever been lost. The owner is a good person and on top of his staff. I was shocked to see some of these other reviews here, but I think sometimes people conflate a problem that might be more specifically related to UPS in general with just this specific store, which is sad to see. From my perspective you can confidently do business with this location and have a great experience.”
“Shipped internationally to mexico Sonny was amazing! Assisted me from the boxing to the address to making sure my package was on it's correct route ! At some point my box reached its destination and was on hold due to holidays and he was able to look into it and kept me updated until my package was delivered to my loved ones! Price was super reasonable i sent quite a few things fit it in a box and was way cheaper than other places ! Thank You Sonny,”
“Didn't go inside they had a crowd and I'm handicap limited standing. So I was waiting in my car, for some people to leave. I decided to come back another day maybe early in the day. This location is great.”
10AM - 5PM
3580 W Temple Ave F, Pomona
Mailbox Centers
“Sonny has always been friendly every time I go in to ship something. He always lets us know if there may be any possible reason for delays such as holidays in the country we're shipping to etc. he'll follow up and let you know when your packages have been delivered. Definitely suggest coming here for your shipping needs!”
“If you need Notary services, I highly recommend you to visit Postal Annex Ontario and ask for Maria, She is extremely kind and understanding, She is very professional and organized with constant communication, dependable, professional, and friendly. Couldn't ask for a better Notary service, very much appreciated! Thank you so much! I truly appreciate your speedy response. You're awesome! This is why I haven't switched to another for my notary needs. I am Very impressed! I most definitely recommend others to experience it for yourself, you won't be disappointed.Thank you!Sincerely Robert Holmond.”
“I could honestly say this, UPS store is the best store around in Chino Hills. I have absolutely used the other UPS stores in the area. They are not friendly and they do not get the packages out the same day when you drop them off at a decent hour.Also, the store in the Albertsons location is clean and maintained compared to the other local UPS stores.”
“Very friendly staff and usually more than one at the counter to take on customers so I've never really had to wait long. They take packages from USPS, UPS, and Fedex so when I have multiple carriers to drop-off they make a good one-stop shop.”
“This is a great place to rent a UHaul truck! The owner did an outstanding job of taking my reservation and having my rental available right on time. I will definitely be using their services again when needed. I had called several other local UHaul rentals and none of them were available and/or had the right size truck for me. Plus, this business does a great job of supplying your shipping and printing needs. Friendly atmosphere too! Highly recommend!”
“I have been bring my business to this specific location for a few years now and I will continue to bring my business here. The staff is extremely helpful, polite, professional and extremely patient. When you are there be patient because there is usually a steady flow of people and if you listen they are usually having to explain the same thing three different way to an ungrateful customer. It truly is a great location.”
“I came to yelp looking for business hours and I see this place only has 3 stars. I've been coming here for years. Not often, grant you, but I would say at least 1-2 times a year and they have always had the best customer service. I do mail so rarely they have to explain everything to me and they do so without annoyance or frustration at my probably stupid questions. They treat my kids really nice. And never once has any of my mail/packages ever gone astray. Can't think of why they would have poor overall reviews so I'm adding my 2cents here.”
“Color copy for only $0.25 very simple and easy no crowds and staff very helpful they even have passport photos for $10 and you get it on the spot no waiting best fastest passport photo available!”
8:30AM - 6:30PM
310 N Indian Hill Blvd, Claremont
Mailbox Centers
“We were helped by Christopher and Lisa Smith (owner). Lisa was so kind and helpful. We explained that we went to the Montclair UPS and our packaged was refused by the woman working there. The Montclair location claimed that we needed to put our already packaged item in another box, otherwise they couldn’t accept it. So we came to this (Claremont) location where Christopher printed our receipt as proof of our return and Lisa told us it was not a problem and that they can accept the package and return it to Amazon for us. It took us 30minutes at the Montclair location only to still be turned away but a mere 3minutes at the Claremont location to drop off the package. Thank you Lisa and Christopher!! We really appreciate you! We will be returning to your location going forward! Everyone needs to come here. Fantastic customer service!”
“Fastest, best customer service you can have. If you have your stuff together right you’ll be in and out real quick.
I have returned many packages from Amazon over the last couple of years and have never had an issue not once!
Very fluid process I don’t even have to say much they already know. Scan a QR code and give me a receipt and I go about my day, phenomenal!”
“Liz provided ABOVE exceptional service. She greeted me with a warm welcome and offered multiple solutions for my questions. Liz was extremely knowledgeable and personable. This is my go-to mail store. Thanks Liz!”
8:30AM - 7PM
12142 Central Ave, Chino
Mailbox Centers
“Great UPS location. Employees are helpful and efficient. Hardly ever a wait. In a shopping center with a huge parking lot. I once witnessed a customer say rude things to an employee and the employee just let the customer run their mouth while the employee continued to do their job and helped other guests (so professional, seriously impressive) and then responded with "you too" and I still think about it to this day and it makes me laugh.”
10AM - 5PM
3580 W Temple Ave Suite F, Pomona
Mailbox Centers
“Recently sent document for international thru FedEx. Sonny is a nice guy and offer perfect service on that. Save a lot compare with my FedEx account. Would back again for documents shipping.?”
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“Great customer service & the fingerprint isn't too expensive either. The blonde lady behind the counter was fast and courteous. Her cheerful attitude makes u wana come back”