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March 2024 by Camila Florian
People very poorly trained to serve people, a person with piercings in his face and overweight told us that we smelled ugly and sprayed us in the face and told us that we couldn't come in because he didn't like us and we didn't know how to speak English very well. bad staff
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March 2024 by Therese Kennedy
I came with my daughter and 5 grandchildren during their spring break to this $100 playground. I gave it a 2 because the kids enjoy the play area. The staff is very short of friendly and need help in the area of customer service. A smile or welcoming attitude may have made this experience different. There is no food other than packaged chips etc so I ventured to Wetzels Pretzels since the kids were hungry. I bought two pretzels to fill them up until we could get something more substantial after they were done playing. Like a fast paced swarm of bees, the Manager very rudely approached to inform me that no outside food was allowed; I missed the sign on the door. That was my mistake, however there is much to be said for customer service that addresses these types of situations respectfully, one that doesn't take pleasure in asserting a moment of power. The "Manager" creates an unpleasant environment which encourages all employees to be miserable and pass that misery on to customers.
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March 2024 by Rosa Lorenzo
The bathrooms are very dirty and there is urine on the floor, the people who work there do not clean and are not friendly, it is a very dirty place.
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March 2024 by Mars :]
VERY fun for children of any age and understandable pricing
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March 2024 by Chanel Crawford- Grant
I don’t know that my son and I have ever had a better time. He is only 3 and so many places just don’t accommodate toddlers. If you are active parent this is the perfect place. He was able to participate in everything because parents participate. I haven’t climbed inside an indoor play place since I was about 9, but this was awesome! It’s tall enough for adults to stand and I had to pry my son out the ballpit to leave.
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March 2024 by JOSE MONE
Nice and fun place for children
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February 2024 by Mai Tai
It is evident that this place is not well-maintained and poses a significant risk for injuries. I recommend "Luv 2 Play " in Chino.
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January 2024 by Valeria Rios
Some rips on the equipment and some dark places within the gym that I don't like. During the weekends it gets extremely packed and starts to feel stuffy. The best time to go with a toddler is during the weekday.
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January 2024 by jose soto
My granddaughter loves this place.We've been in there several timesEvery Sunday she thinks she's gonna get a chance to go there again.I like it myself better than all the other ones we've been in. You can actually walk in there without bending over
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January 2024 by Crizam Carlos
This Facility is clean and staff are friendly and professional.
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January 2024 by SAL YBARRA
The staff are always professional and rhe place is always safe for the kids
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January 2024 by Rosario Herber
❤️
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December 2023 by oCinnamonGlaze
I have been taking my girls here for a couple years now. But the upkeep and staff have really gone down hill. The ball pit area smells like URINE the past Three times we have gone. Also the lego/block area is filled with a URINE smell. No one is cleaning this place. It is DISGUSTING. We are not going back for a while again. I hope management sees this! Also if you go in the evening, the young staff turns off music and slowly starts turning off lights an hour before closing. I'm assuming they want to discourage patrons from having fun & encourage everyone to leave early. It's sad what those place has turned into. Please clean this place up. Clean up the URINE and get some staff that aren't trying to rush everyone out.
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December 2023 by Topaz Hightower
So much fun. Kids had a blast and even us the adults had a blast
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December 2023 by Eduardo Sanchez
Just like all kids empire it was a fun place to take my 2 yrs old baby , clean and safe environment, well taken care of place , just they need to fill the clamp machines regularly, the rest of the place is perfect , great place to trow a birthday party
