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February 2024 by Ana Parra
Brought my car for an oil change and Sean was very helpful and nice . He explained the recommendation needed on my car . Thank you Sean and Alex
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February 2024 by Brianne Rolfe
Professional and friendly and fast. Sometimes that’s all it takes to keep someone coming back!
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February 2024 by John Christopher
Came in just before closing for an oil change and tire rotation and they were able to fit me and finish the job. Thanks again.
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February 2024 by a paul
good service and price.
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February 2024 by Cori The Lioness
Always communicative with the process and always get good work done on all my vehicles.
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February 2024 by J B
Amazing knowledgeable techs. Great prices and coupons available.
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February 2024 by P S
These guys are great! Had a flat on New Year’s Day and found them at 4:55p (5 minutes before closing) and they took me in and fixed the flat. What a life saver. Can’t thank them enough.
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February 2024 by Armando Armijo
Had a blow out from a pot hole at 4pm. Couldn't get to Firestone until around 530, which they closed at 6. Nolan Ryan told me on the phone to just get there and they'll take care of it. When I got there they said they were backed up and I'll probably be there until 630. At 534 they drove my truck up all repaired. Great customer service.
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January 2024 by Stephen Robinson
I appreciate the professionalism and attention to my car.Thank you
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January 2024 by Joshua Nelson
I recently visited Firestone to get four new tires installed before our holiday travel. While the overall experience was positive, there were aspects that left room for improvement.The process of selecting and installing new tires was straightforward and efficient. The staff was knowledgeable, helping me choose the right tires for my vehicle, ensuring a safe journey ahead. However, the experience was slightly marred by an issue with a wiper blade installation.Shortly after the service, I discovered that the wiper blade was incorrectly installed, necessitating a return visit to the store. While the staff at Firestone promptly fixed the issue, the inconvenience of having to return and the lack of any discount or compensation for the mistake did affect my overall satisfaction.Despite this hiccup, the quality of the tire service was commendable. The staff’s professionalism in handling the situation was appreciated, though I believe offering some form of compensation would have been appropriate.I give Firestone a four-star rating for their good service and professionalism. However, I hope they take this feedback as an opportunity to improve their service quality and customer care, especially when errors occur. I would still recommend Firestone for tire services, with the caveat of being vigilant about the quality of the installation work.
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January 2024 by Tammy Christian
Best customer service
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December 2023 by Jim Boyd
This place is superb best customer service I’ve had
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December 2023 by Ming Yang
I had a flat tire that was unrepairable. They ordered a tire from Riverside. The job was done at two. I'm very happy. My old tire was purchased at Firestone and it only has 5,000 miles. So they gave me some credit too!
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September 2023 by Tressle White
I live in Barstow and I come down to Montclair just to have them work on my car. Nolan the manager, great guy and Jeremy was the technician. Keep up the good work Firestone!!Service: Oil change
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September 2023 by Areli Garcia
Nolan was such a great help today and got me in and out super fast way before the estimated time he has such great customer service super nice aswell communication was great ? definitely coming back and asking for his great serviceService: Battery
