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February 2024 by Andydogg Hernandez
Great costumer service! Yuri is always friendly and makes renting a car from them fast and easy... will continue using Enterprise when ever I'm in need of a car.
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February 2024 by Christina Collins
Thanks to Enterprise for a wonderful experience!! From start to finish it was extremely enjoyable due to the helpful workers and everyone going above and beyond. My Husband and I will recommend and be back to this location!!!!
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November 2023 by 9092429669 Ramirez
Good service what I didn't like is that they speak good English in these agencies but I did like their service
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October 2023 by Tania Soltero
Thank you to Jonathan and Wendy for great customer service
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September 2023 by david b
Ok Tyler Marzett this is for knocking it out of the ball park on Friday for us. Ok everybody if you guys need a car. This is the guy to see. Between him and the Enterprise team. They go above and beyond the call of duty!!! I had to jump threw some hoops yesterday. But they are the ones that pulled it together and made it happen. This is what I would call a great team. Now the car. It takes me at least 45 mins of looking over the car before we even start it. Then let it warm up and check all the electrical is working. Then the test drive. Folks turn the AC off and roll the windows down and listen to what the car sounds like. The test drive went excellent. Dear Enterprise you have got a well polished team here at this office. They are a bunch of overachievers like myself. Thanks again Tyler Marzett and the managers. Excellent job for making us feel so welcome and pulling this all together for us. What a great experience. I'm proud of you Tyler
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September 2023 by Marquita Hester
Worst Customer Service Ever!!! I was on hold for 25 minutes only to be hung up on; When I called back before getting 2 words out was placed back on hold and hung up on AAA needs new car rental car service provider
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August 2023 by J V
Staff here is very friendly. I rented a car a few weeks ago and was out in no time. Was allowed to check the car for cleanliness and scratches to avoid blaming that on me. I was wished a good day and would definitely come back here
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August 2023 by Cesar Cedillo
Another great rental experience with Enterprise Montclair the staff their has never failed me awesome job guys...?
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August 2023 by Mayra Lopez
Great, fast, super friendly and welcoming service, associate Alexis who met me at the place my vehicle will be left during the service came to pick me up right on time so o can be on time for work, she was very nice. Upon arriving at the office manager Erica was also very communicative on every step of the way, I felt safe!!! Definitely booking with them again!!
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July 2023 by Jesse Valencia
Staff here is very friendly. I rented a car a few weeks ago and was out in no time. Was allowed to check the car for cleanliness and scratches to avoid blaming that on me. I was wished a good day and would definitely come back here
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July 2023 by Mia De La Cruz
Will rent from here again! I booked on the app and showed up to pick up my car rental. I was immediately greeted by the office associates and accompanied to my vehicle by Lauren. She took time to walk me through the cleanliness and exterior condition of the vehicle, which I appreciated! I must say I was very impressed with Lauren's professionalism and patience. The whole process was fast and easy, and as I drove off the lot, another associate even kindly waved to me as I drove away. I was beyond impressed with this locations staff and conduct!
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June 2023 by L P
Montclair CA location was excellent! Nathan and Alexis were amazing! Friendly & Efficient! Nathan explained the billing process and costs. Alexis did a thorough inspection of car before I left. She explained their vehicle insur and with the crazy CA drivers I ended up getting it - Reasonable price.Returning the car was very smooth process, even though I did not get an final email.Will definitely be using this location in the future.Nathan, good luck finishing your masters!
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May 2023 by Samantha Sandoval
Make sure you really inspect! before you take a vehicle, our rental has a nail in the tire, it leaked oil on our driveway, what a mess! After an accident the rental car should be the last of your worries, this place must do better at inspecting their vehicles before letting someone drive off with one.
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April 2023 by Y.P
I rented a car from this enterprise and ended up returning the car on other enterprise, and other place charged me drop-off price... However, I contacted montclair enterprise back and it was cleared in 30mins! Thank you again Jessi for quick response! she not only deleted the dropoff charge but also was very helpful on getting receipt, rebate, and etc. I will come back if I need to rent another car :)
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April 2023 by Mike Mart
Went to rent a car through my auto insurance.They did everything they could trying to upsell me. When I wouldn’t agree to give Nate a “completely satisfied” review he refused to rent to me. Office manager Vinny actually said he was too busy to intervene and would not allow Melissa to help me either.You guys operate like insurance scammers.
