-
December 2023 by Samuel Ng
I recently purchased an s2000 from Empire Motors and I was able to negotiate a fair price with Ray. It was my first time purchasing a car and Ray was being very helpful with the smooth transaction. Thank you and I will recommend it to others who are interested in purchasing a car in the future.
-
November 2023 by Shawn H.
Empire Motors AKA Randy's Auto Sales. They combined with or changed to Empire Motors to try to hide a history of shady practices and horror story accounts from previous customers . Look up both and note their history. If you are a conscientious shopper, have knowledge of car fee's, and general common sense, avoid this dealership and avoid Ray at all costs. He does not like to be asked questions, if you call him on his bs, he'll ask you to leave. I went to buy a car at their advertised price and was given a completely different price due to their installed LoJack, an additional $1,495 dollars, in the otd price write up, there were other misc charges simply marked "other" with no explanation. If you question him, he will get upset. If you are desperate for a car, and agree to their unscrupulous practices, outright shady excuses, go for it. If you are, in any way, mindful of the purchases you make, and careful about what you sign, ask questions, do research , avoid this place. They will screw you. There are many dealersships, many places that are honest, so look around elsewhere...and by all means, avoid Ray and Empire Motors in Ontario or their other location. Absolute shady! I assure you that he will screw you over. Anyone who writes a good review is because they were desperate and he got them financed for a car given they have bad credit. Ask about his repo fee's. He prays on high risk buyers that will sign anything and give a hefty down payment. BEWARE, stay away. There any many car dealerships on Central Ave, avoid Empire and Ray with his child-sized ego. They may also operate under Randy's Auto Sales.
-
October 2023 by Tony Cabrera
I drove from Las Vegas to purchase this Tacoma x runner. Ray was probably the nicest salesman I have ever dealt with while purchasing a vehicle. Super friendly and not pushy at all. We were in contact for a few days before I drove out and he remained first of all friendly, professional and the most important, honest. I would not mind doing the four hour drive again just to purchase another vehicle from him or his staff.
-
October 2023 by William Garcia
Great customer service. Was very accommodating, worked with us on pricing, and were very honest. They made the process super quick, easy, and hassle free. Would highly recommend coming here for all your used car needs. 10/10. Walking away a new (to me) truck I’ve been looking with a great price thanks to these guys.
-
October 2023 by Gary Betts
Everyone knows buying a car is stressful. But working with Ray made the process seamless. I purchased a car from out of state and very happy with my decision of Empire Mofors. Thx Ray. My car is beautiful. No drama
-
September 2023 by ken nguyen
I called ahead of time because I live in Vegas and Ray was more than helpful, he took the time to talk to me and figure out a plan since they're located in cali. I ended up driving off with an Infiniti g37 which was a car I've wanted for so long and Ray made it happen for me. Great guy with a great attitude definitely don't sleep on this dealership.
-
September 2023 by Ken N.
I called ahead of time because I live in Vegas and Ray was more than helpful, he took the time to talk to me and figure out a plan since they're located in cali. I ended up driving off with an Infiniti g37 which was a car I've wanted for so long and Ray made it happen for me. Great guy with a great attitude definitely don't sleep on this dealership.
-
September 2023 by Darlene Casillas
Empire Motors in Ontario is a great place to purchase vehicles. We got a 2015 Honda Civic. Everyone was nice and made the whole purchase easy and simple. Everyone was very welcoming. I highly recommend going there.
-
August 2023 by Maria Kamdar
Just bought a car from Empire Motors and I have to say, this has been the most pleasant experience I’ve ever had purchasing a car!! Abdullah and Ray were extremely helpful in helping us find the car of our dreams and went above and beyond in helping us every step of the way! We are customers for life!
-
June 2023 by Cynthia E. Conlin
I just wanted to leave a review for Empire Motors but specifically Ray who was an absolute wonderful, honest and caring person to work with. He bent over backwards to make sure I got what I wanted and went above and beyond to make sure I was happy. I can honestly say he was a pleasure to work with and the most truthful person I have ever worked with in buying a car. When or if I decide to purchase another car or recommend anyone I know needing a car, I will be directing them to Ray at Empire Motors. I'm extremely pleased with the purchase and glad I chose a great place to work with. Thank you for being a great guy and helping me get the vehicle I wanted.!A happy customer,Cynthia
-
June 2023 by Giovanni Ugalde
Ray made it extremely easy to finance a car for someone out of state. He was very polite and transparent, he even went out of his way to get us the best deal possible. We came from Reno nv and he made sure the car was ready to go first thing in the morning when we arrived. He was honest about prices and the history of the car we were buying. Armando was extremely polite as well and showed us the car and took us on a test drive while Ray got to work. They knew were coming out of state and had a long drive ahead of us and not to mention the car made the long 9 hour drive without a single issue. On top of that they replaced windshield wipers and put gas in the car! We have seen many big dealers out there and never got an experience anywhere close to this. If you are looking for a good car I highly recommend visiting Empire Motors. Their experience and knowledge shows! Thank you very much Ray and Armando!
-
June 2023 by Kurt Ostergaard
I went with my son to purchase his first car. I’ve seen a lot. I had a great experience. Very professional and respectful. Below market price to start with left no need to negotiate. Provided all car history. Entirely happy with the entire process. I recommend this place highly.
-
June 2023 by Madelynne Kinoshita
Spoke with Ray two days prior to purchasing my 2005 G35, and it was such a hassle free process! He keeps his word and goes over every detail to ensure you know as much as possible about the process. I came from Reno to pick up the car and he had everything set and ready to go! Armando was such a friendly face to be greeted by and he showed us the car and took us for a test drive, as well as replacing the windshield wipers and putting gas in before leaving. Ray and Armando have made purchasing a new car such a relaxed and enjoyable experience and wouldn’t recommend anywhere else to purchase a vehicle!! This is the place to do it! Thank you all!
-
June 2023 by Miguel Lopez
Great service get cars are in great condition got me approved for a 06 srt8 charger with only 48k miles
-
May 2023 by James S.
Let me say this might have been my best ever experience buying a car. Ray was simply the best. There were a lot of things out of our power and still everything worked out for the best... I can't recommend this dealership more. Ray treated me as a real person not just a customer! Cannot recommend more! We just love our Truck!