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“At 3:30 p.m. on a Friday, I learned that the printer I had chosen could not do the job of printing a 240 Perfect Bound book (240 copies). I called Precise. The service they gave me was amazing. They picked up the specs for the job that afternoon, gave me an estimate on the next Monday. They gave me a sample book on Wednesday and they fit our book printing and mailing into their busy schedule. It is one week later and the job is entirely done! Meanwhile, they kept me informed in a professional and friendly way. I would recommend Precise to anyone. Ten stars!”
“Went in early afternoon on a weekday and there were no customers. I just dropped 4 or 5 packages off. I was in and out of there in about 2 minutes. The workers were efficient and polite. I would definitely recommend this UPS store.”
“Great team there. ALWAYS POLITE AND COURTEOUS ?
HOWEVER!!!!! DO NOT PURCHASE THIS TAPE. ABSOLUTELY NO GOOD!!! Worked up a sweat ? just trying to…. work it after using. If you gotta have it just fold a piece to pull on after each use. Good luck!;-)”
“Rocker recliner Chair was “delivered” at 6:17 pm to my 82 year old folks, but they couldn’t find it anywhere in front door area & even checked out by mail boxes at bottom of long paved driveway. Called EFW & they said dispatch delivered it to their front door even after explaining above again. I asked was it possible chair is still on truck & will be delivered next day? Told us no & to call target. Target actually opposite & agreed we should wait to see if it’s delivered within 48 hours & ti check neighbors for mis delivery in the meantime. Not at neighbors up & down street. Yet EFW sure enough delivered it next day (about 24 hrs later). Target (whom we bought chair with) was great go between for costumer service . Just wish EFW could have presented a more transparent process when communicating about the real time or actual “delivery” or allow their drivers to report reality of backups. It would help in the area of building client trust to know it’s late rather than think it’s lost or worse. We are pleased that EFW brought recliner chair inside & upstairs for 82 yr old folks (service we did not originally pay for), so they made up for the timeliness of delivery as folks were not prepared for the labor that day as they had been on the original expected delivery date. So alls good!”
“During my long-term overseas trip, I had some items to send to my Korean home. Because it was a diving fin, it was a difficult size, over 1m in length, but with the guidance of the owner, I was able to pack it into a box, and the item arrived perfectly in about 6 days over the weekend. I visited in person because I was on the way to the area, and the owner was very nice and did a good job, so I found it very trustworthy. The product arrived perfectly well at a reasonable price (about 1/4 the price of an American courier company), so I highly recommend it.”
“I went there for a passport appointment and was very pleased with the service.Michael is a very kind and helpful person who helped me with every details and explain patiently. Thank you for a good experience Michael.”
“I missed my flight to Asia from SFO due to a 2.5 hours delay from Denver to SFO due to bad weather condition. I Ended up staying over night at SFO. Southwest offers better service than a lot of other airline companies. i am sure they try their best. It's a better idea to flight with one flight to Asia without the trouble to pick up your luggage at sfo, and recheck in at another ticket counter for your final destination, even though it seems a bit cheaper, but definitely NOT WORTH IT.”
“Wow. The negative reviews are a cornucopia of self-importance and neurosis rarely seen outside of a Starbucks line. The truth is that everyone who has worked at this post office in the past dozen years is nice and helpful. The patrons I've had occasion to speak to are also very friendly. Luckily, I never encountered any of the negative Yelp reviewers.”
“Used this service to send mail and balikbayan boxes from San Francisco to the Philippines, and I couldn’t be more satisfied. Fast and reliable delivery every time, and their customer service is truly exceptional. They’re always responsive, friendly, and willing to go the extra mile. Highly recommend!"”
“My favorite post office and honestly often the highlight of the work days where I stop in. The folks working here are so friendly and they keep the line moving fast. ❤️Brisbane USPS, you encompass all the things I love about Brisbane.”
“Ed came by to fix a few dents on my car and one in particular was tricky - a pine cone came down like a missile on the driver's side near the window and although he wasn't sure he could fix it he never gave up and it came out looking like new. This guy is a master and I would highly recommend this service. Great at what they do, professional, fair, and really good people. 11 out of 10, use them!”
“My newly adopted dog flew from New York JFK to San Francisco via Alaska Air Cargo. They kept me informed every step of the way. We arrived early (about an hour) and when we walked into the Air Cargo office we were greeted by a very friendly Alaska Airlines employee who immediately knew we were there to pick up a dog. As the flight wasn't due in for an hour (on time) she took our mobile number and called us when the flight arrived so that we could grab some lunch. After she called, we went back and found our lovely new dog ready for pick up in her crate all safe and happy. They even helped us load the crate into our car after we met her out for a short walk and some fresh water. She was well cared for and arrived safe and sound. They even checked that she was healthy and okay and took the best care of our new rescue dog. Alaska Air Cargo is like flying first class!”
“Detrone went out of his way for me. From accessing my files to retrieving the drive I left AFTER he was sure to hand it to me to communicating the delivery time. I loved the way this team (asst mgr, store mgr, other associates) worked together too. No extra energetic overtures…just good old heads-down-make-it-happen energy. I will come back.”
“I tried to find a reliable express company to delivery my package to China, my friend recommend this store to me. The staffs are so nice, they are young but they are so professional! The packing, weighting, pricing, tracking customs clearance and everything are so nice!”
“I’ve had a mailbox here for over two years and Chloe ha always been the consummate professional. I travel a lot and she calls me when there is important mail and is always so sweet when I come to pick up packages thanks Chloe and PostalAnnex you guys are the best”
“Had to look into a package that was clearly never sent in the first place Emplyee Hnin Yee helped me get to the bottom of it quickly and with a speedy response. Also have been receiving packages for years with no complaints as well as sending them out. Keep up the Good work ??”
“Mike the employee that helped me at store #1468 was extremely friendly and went above and beyond to help me with my difficult shipping. Every staff member at this location was extremely friendly and helpful. As a 30 year restaurant general manager these compliments don't come lightly and I would gladly have any if not all of them. Especially MIKE. THANK YOU!”
“Everyone there is always very helpful and there is rarely a line. When there is, people are helped quickly and efficiently. I have worked closely with the notary (Vincent) to understand and notarize difficult legal documents. Today I'd like to commend the outstanding service of Josephine, who like a super sleuth, was able to track down my notarized legal docs that hadn't shown up where they were supposed to be sent. I had no receipt, I had no idea how they were sent, I had no idea when they were sent, but Josephine patiently helped me track down, asking pertinent questions, and was able to find my package! It had arrived and been signed for two months ago! Thanks so much Josephine! Keep up the good work.”
Open 24 hours
615 Broadway, Millbrae
Shipping Centers
“If you have a standard size return you can self-serve here and be done swiftly. Unfortunately, I was returning a pair of boots and the boxes on offer weren't big enough to accomodate the box they arrived in.Thankfully, Natalia was very helpful. I had to pay for the bigger box but she packed it up for me and was so pleasant. I spent about five minutes total in the store and that was fine by me.My refund for the boots recently came through and I was reminded of my pleasant experience in this FedEx outpost.”
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“We love this location of PostalAnnex in San Bruno. We first discovered it when we needed a notary this week. Chris is so helpful, calm and extremely knowledgeable. Please support this business that offers so much to make our lives more convenient”