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August 2024 by Jacqui Harper
Scanned mail that disappears and no mail getting delivered that says it is supposed to. A card was supposed to be sent to me but it disappeared as it got to the post office, what's going on?
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July 2024 by Mia Seidner
The friendly staff at this USPS location are always going the extra mile to provide top-notch, patient, and kind customer service to me and others. There’s also a self-service kiosk that’s 24hours, and a small indoor package drop to help speed up simple transactions.
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July 2024 by daniel yost
No money orders....
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July 2024 by Anita Moreno Ava
I came to this post office to make a complaint of a mailman that left all mailboxs open at the town home I live at and at the same time and day I was expecting to get a package and there was no key left in my mail box for the package . I came to this post office to complaint for a lousy job the mailman has done to leave everybody's mail box open on top of it my package gone missing and they have the nerve to have me wait for a manager and when I do then get frustrated , I ask is it necessary to wait for a manager and the employees response is " well it's up to you you wanna wait cause they are busy" and I was like this is a serious matter and I have to wait because a manager is busy ? That's pretty pathetic . I don't think they seem to care about any of this and I already have the thought to file a lawsuit because this is nuts . You don't leave people's mailbox open unattended and just leave. Seems like they did not care for their job and for my package to arrive to me safely.
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March 2024 by Baby Gorilla TV
Thank you Santiago for delivering our mail. When I was on crutches he brought our mail to our door when he didnt have to. A real class act.
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March 2024 by Jodie Dorman
Customer service is very nice and informative.
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February 2024 by mike sharble
Most rudest people ever! They think they are high and mighty. They can't do anything right. I request to hold mail and get confirmation and they still deliver mail. They tell methey wont hold mail for me. Who do they think they are. They tell me I need to forward my mail to the address that is our vacation home and I do so and then I get mail for a few days and then no mail. I call to check where my mail is going and they say its a computer clitch and the dont know. They ask me to follow up in a week and they still dont know but not to worry eventually it will go back to sender. Bills, check, social security,medications. They don't care! I have been at my address since 1979.This Monrovia post office is the worst.
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January 2024 by Fuck Yourself
Extremely lazy delivery people. They're getting paid to deliver my packages, AND THEY DONT. A package was supposed to arrive today, and it says they tried to deliver it. No they didn't. I DIDN'T EVEN GET A REDELIVERY SLIP. How lazy are they to not even try to deliver it and just make me go out of the way to go ALLLL the way to the post office it's at because they were too lazy to deliver it. Fire those people.
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October 2023 by Hanspal Kahlon
Staff is very friendly, their service is fast. It could be hard sometimes to find parking space in front of it.
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October 2023 by Mark Berasley
While I understand in today's world why the doors are locked after hours, it makes no sense that the mail drops behind are padlocked shut - the slot isn't big enough to worry also when the curve as a letter is dropped in.
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August 2023 by water828
No lines
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August 2023 by Mathieu Shane
Great office!
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July 2023 by Justin Yen
This post office is just as bad as the one in Temple City, if not worse! I needed to send 2 packages with Registered Mail overseas, with one heading to the UK, and the other for Chile. The postal worker wouldn't allow me to take an image of my own package that I was sending out so I can let my friends know what they should look like upon receiving it!Not just the postal worker wouldn't allow me to take an image of my own packages that I was sending out, she sent it under the wrong class of mail, which was the reason why she didn't print a customs label as I requested! I asked for my items to be sent as a package, not as a large envelope where I wasn't made sure that it was insured if it was lost!The package I sent to the UK arrived safely, however the package I sent to Chile hadn't had any updates for 2 weeks, so that is when I filed an international claim, which was made more difficult as the package wasn't insured! About a couple days after I sent in my claim, I finally got a tracking update where it had been delivered!Get your act together and stop being lazy when a customer makes a request! This post office should just fire most of their workers and hire new people that ACTUALLY do their job and provide good service!
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May 2023 by Robin Willis
I don’t often leave reviews, but this was exceptional. Clean, fast, efficient, friendly. Thanks!
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May 2023 by gabo
They keep delivering my mail to the wrong address
