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July 2024 by Cindy Galitski
Fantastic clothes!
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December 2023 by Yvette V.
I absolutely love SUO Boutique. The owners & staff are simply the best. I love everything they offer and I can always find the perfect outfit and/or gifts. I leave with a smile every time. I'm so happy they're in town & I would highly recommend shopping here, you can't beat the pricing. In short, I highly recommend shopping at SUO!!
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December 2023 by Ella Bella R.
WARNING: BUYER BEWARE. Not only does this place have the worst customer service but also do not try to exchange anything because they give you complete attitude. No where does it say in the store you can't get a refund. I was just there this morning at 11:15 a.m on December 9 , when I came back to use the credit I couldn't get my refund on. When I went to check out she had the same attitude. Save your money. Again BUYER BEWARE.
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November 2023 by Maria A.
The owner is so sweet. Beautiful clothing!! Great Quality and great selection! Excellent service!!! Definitely will be back to shop!!!:) Love this place!!!
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June 2023 by Thumper C.
Great staff wonderful assortment for all. Great accessories too! A must stop while in Monrovia!
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August 2022 by Linda G.
I've always been a big fan of SUO and have purchased several fun summer dresses from here. I was sad to see the boutique close but sounds like they will be opening a new brick and mortar soon, yay! Anyways, main reason why why I am writing a review is that their online boutique customer service has been awful. If you contact them, it's unlikely you will get a response. Your best bet is giving them a call, which is difficult for me because of the nature of my work and being in remote areas. I have sent them several emails now and have not heard back, it's been very disappointing.
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March 2022 by Irene Y.
Lots of issues here. The first one is NOT why I'm giving it a 1-star review, just something of note: during the height of the pandemic I came in a few times to try to support a local small business but they did not wear masks (not saying this out of politics, but they were breaking the mask mandate) - just thought it'd be relevant since you now know that this business breaks the law when it comes to business regulations, and you don't know what other laws or mandates they are ignoring. Anyway, the reason why I'm giving them 1 star is because they are rude, sometimes even mean, and also refuse to believe when their website has incorrect information listed. Like I said, I went in several times, and every time was the ONLY customer not greeted and the only one not asked if I needed assistance. It might have been discrimination (maybe they didn't think I spoke English) or it could have just been terrible customer service. I also once heard the woman say "African American" to her sister (or friend?) on the phone (more about this below) in a way that made feel extremely uncomfortable even as a non-black person. This woman actually did not get off the phone the entire time I was there even when I stood right in front of her to ask a question, and the conversation was casual gossip and not business-related. She was on the phone other times when I was there as well, although sometimes she hung up to answer a question and then would immediately call the person back, making customers feel uncomfortable about bothering her. Now, on to the more directly mean comments. I was told that I had extremely broad shoulders (which I don't, I'm a small person) and was repeatedly compared to "the gal that comes in and models our clothes" who was "actually tiny," presumably unlike me?? I wear a size small and when I asked if they had a small in a dress that I only found in a large, they laughed and said with my big shoulders the large would be fine (which it wasn't, I tried it on just to show them how ridiculous it was and they had to agree that I needed the small). Even if they really thought that I needed the large, they should NEVER laugh at a customer's request for a certain size or make fun of their body. And if I had "huge shoulders" why would they bring that up, especially in such a rude way? Why would they say that unlike me, their model was tiny? Also, I was told verbatim by this woman that clothes with minor damage (such as torn belt loops or missing buttons) are just placed back on the racks without a label or discount because apparently "most people don't care" about small things like that. To be clear, this was the same woman who was on the phone the whole time - the other woman who I saw less often (she's thinner and maybe taller) was a lot better about stuff like that and discounted a dress with torn lace on the neckline for me (although that was admittedly not "minor" damage) Lastly, their website inventory is sometimes wrong and I came in a few times expecting them to have sizes that they didn't. I showed it to them on my phone and they just dismissed me as if what I said was inconsequential. I only kept going because of the convenience of the location when I needed a last-minute outfit (and again, one of the women has better customer service), but now that they're moving I will never be a customer again. If you do decide to shop here, know that they don't accept returns and have a restrictive exchange policy.
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January 2022 by Edward R. Barragan D.D.S.
I always find something my daughters like
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November 2021 by Marcella Espinoza
SUO is my favorite store in Monrovia. I found this amazing store, over 20yrs ago.. The owners are 3 beautiful ladies, who happen to be sisters. When I have a special occasion or just looking for something cute to wear I come here. I bought this blouse ? there, a few weeks ago. Excellent quality ?
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May 2021 by Susan Espinoza
Great place and friendly people.
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May 2021 by Rachel R.
Came here today for the first time and will definitely be back! I was greeted right away and both ladies were friendly and accommodating. I love love love Suo's selection of clothing, accessories, and candles. I picked up a bunch of presents for Mother's Day & a few things for myself too! Highly recommend for anyone looking for a boutique clothing store and gift shop
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February 2021 by Selene C.
Store has cute clothes! But the owner has such a dry personality! She so snobby! Not friendly whatsoever! You're lucky if you get a hello or a goodbye. Makes it Uncomfortable to shop there! They need to get it together and hire friendly faces with great attitudes. I don't go often, but when I do I regret giving them my business. It won't kill you to freaken smile lady!!!
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October 2020 by Mona Garfias
It's one of my favorite shops❤
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September 2020 by Judy L.
I love this place!! I follow them on Instagram and I think that's a bad idea because I want everything they post the owners are the sweetest people you'll ever meet! The clothes are darling and always in style! They have a huge selection of anything you're looking for, from casual to fancy! Oh, they have sakes quite often and it's so worth it! Half my wardrobe is from suo! You won't regret shopping here!!
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July 2020 by Mona Garfiasdms
This is my favorite shop!!
