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April 2024 by Jonathon R.
Worst pharmacy in America. The people that work here are lazy as hell. There's nothing else to say
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February 2024 by Trish D
The pharmacy staff is consistently RUDE!! They are put out by every question and act as if you are a nuisance instead of a customer who pays their salary! I’ve had to come for years because insurance, but I’m ready to pay cash to avoid them. Horrible!
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February 2024 by Cendy Ceballos
This is my local CVS and for over a month one of your locked displays where you have the Oil of Olay products has been broken. You keep advertising your products on sale and yet your staff can't open the display. Get it fixed
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January 2024 by Rita G.
Review long overdue. As a customer for over 5 years, I can say that this pharmacy is incredibly efficient and always helpful. I pick up meds for my self and children and even if there's a long line at drive through or walk in, it typically moves along well and I've never waited more than 10 minutes even during peak busy times. The staff is always busy, but they are knowledgeable and courteous. Wonderful pharmacy.
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December 2023 by Eva Campos
This has been the best CVS I have ever been to the girl I spoke to had excellent ? customer service she went out and beyond I wish I had got her name great attitude and helpful Thank you very pleasant that's hard to find excellent customer service
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December 2023 by Ryan Cleveland
Pharmacy automated phone system is awful. If you want to speak with a pharmacist, there is no option for it. You have to repeat "speak with pharmacist" a dozen times before it will finally say it doesn't understand your question and transfer you through, unless it decides to hang up on you first.
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October 2023 by S. C.
This is the rudest and most inconsiderate pharmacy. They close early before the posted closing time. Absolutely unbelievable. They had 6 employees standing around doing nothing 5 minutes before 6pm and refused to let me pick up my prescription because they said they close at 6pm. They are apparently too stupid here to tell time.
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October 2023 by Anne L.
The employees in the pharmacy department including all the pharmacists need some customer service training. Most customers are older seniors or caretakers of patients and usually require patience and compassion. Someday we all will go through that stage--if we are blessed enough! I witnessed rude conversation and scolding of customers while I was there. Be nice and be kind... love thy neighbors!
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October 2023 by Michelle D.
I love my local CVS! Everyone friendly here and they carry some cool things. I love grabbing gift cards here and a card for birthdays etc. it's a quick convenient store to go in and out of. I always have had a good experience great experience here.
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October 2023 by Jayyy B.
If I can give a zero rating I would. I visited the store today 10/21/23 I think it ridiculous that the store manager does shut down his store if he knows the system is down?! We were giving him alternative options and the manager in charge was extremely rude expressing himself with such attitude. I understand he probably got the same questions over and over but he needs to understand that he dealing different people. if theres "nothing he can do" then why have the store open at all. The system is down ghats okay if he doesn't want to deal with the same questions then great simply close the store.
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October 2023 by yongshick
Severely understaffed, both at pharmacy and non-pharmacy departments. Frequently a very long wait time at the pharmacy counter, often tops 15 minutes.
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September 2023 by Cynthia M.
This place is ridiculous! Called 3 time and was hung up on 3 times finally got the manager and he said call back. He said his name was hike not sure if that's correct. Worst customer service. They need to have corporate look into this.
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September 2023 by Judy C.
This used to be my favorite CVS Pharmacy. A number of the cashiers have left this past year leaving the new staff to fill in, most of whom are very young and lack customer service skills. The head pharmacist recently left as well, and the more senior and experienced pharmacy technicians also left. One particular pharmacist, H, who has been there a long time, decided to be hostile and confrontational for no reason. Seems like others have complained about this same pharmacist before. I think that whole pharmacy staff is going through some changes so be on guard if you receive a worse customer experience than what you are used to.
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September 2023 by brian biekofsky
Absolutely horrible customer service. Tried to cash a MoneyGram through their system but they refused to do it. First they said they didn't have a money order to print out so I had the sender reduced the amount to a couple hundred dollars. Then they said that I had to go back to the original store where I first tried to cash the moneygram. There was no original store it's a brand new MoneyGram number yet they refused to honor their agreement with moneygram.
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September 2023 by Janna H.
If I could give zero or negative stars I would certainly do so. Recently I called in a refill and spoke to the staff who said my prescription would be ready the next day at 1 pm. I went the next day and the prescription was not ready. In fact, they weren't even processing the refill due to a glitch in their system. Today a friend went to the same pharmacy to pick up her prescription as she received a text yesterday that her prescription was ready. When she got there she was told they were out of her medication. They had no record that she had been notified that it was ready. These kind of situations have been going on for months. Today we both called Walgreens and transferred our prescriptions to them. So easy and it is such a good feeling to be away from CVS. Anyone else having problems with CVS??