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February 2024 by Bertha Castellano
Staff members are friendly and helpful!
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October 2023 by S. C.
This is the rudest and most inconsiderate pharmacy. They close early before the posted closing time. Absolutely unbelievable. They had 6 employees standing around doing nothing 5 minutes before 6pm and refused to let me pick up my prescription because they said they close at 6pm. They are apparently too stupid here to tell time.
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October 2023 by Anne L.
The employees in the pharmacy department including all the pharmacists need some customer service training. Most customers are older seniors or caretakers of patients and usually require patience and compassion. Someday we all will go through that stage--if we are blessed enough! I witnessed rude conversation and scolding of customers while I was there. Be nice and be kind... love thy neighbors!
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October 2023 by Michelle D.
I love my local CVS! Everyone friendly here and they carry some cool things. I love grabbing gift cards here and a card for birthdays etc. it's a quick convenient store to go in and out of. I always have had a good experience great experience here.
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October 2023 by Jayyy B.
If I can give a zero rating I would. I visited the store today 10/21/23 I think it ridiculous that the store manager does shut down his store if he knows the system is down?! We were giving him alternative options and the manager in charge was extremely rude expressing himself with such attitude. I understand he probably got the same questions over and over but he needs to understand that he dealing different people. if theres "nothing he can do" then why have the store open at all. The system is down ghats okay if he doesn't want to deal with the same questions then great simply close the store.
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September 2023 by Cynthia M.
This place is ridiculous! Called 3 time and was hung up on 3 times finally got the manager and he said call back. He said his name was hike not sure if that's correct. Worst customer service. They need to have corporate look into this.
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September 2023 by Judy C.
This used to be my favorite CVS Pharmacy. A number of the cashiers have left this past year leaving the new staff to fill in, most of whom are very young and lack customer service skills.The head pharmacist recently left as well, and the more senior and experienced pharmacy technicians also left. One particular pharmacist, H, who has been there a long time, decided to be hostile and confrontational for no reason. Seems like others have complained about this same pharmacist before.I think that whole pharmacy staff is going through some changes so be on guard if you receive a worse customer experience than what you are used to.
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September 2023 by Joseph Mickel
One of the best CVS stores I have been to. Staff always courteous and helpful.
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September 2023 by Janna H.
If I could give zero or negative stars I would certainly do so. Recently I called in a refill and spoke to the staff who said my prescription would be ready the next day at 1 pm. I went the next day and the prescription was not ready. In fact, they weren't even processing the refill due to a glitch in their system. Today a friend went to the same pharmacy to pick up her prescription as she received a text yesterday that her prescription was ready. When she got there she was told they were out of her medication. They had no record that she had been notified that it was ready. These kind of situations have been going on for months. Today we both called Walgreens and transferred our prescriptions to them. So easy and it is such a good feeling to be away from CVS. Anyone else having problems with CVS??
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February 2023 by Jiali M.
Terrible!I came here picking up at pharmacy. Before I came I checked the schedule it shows open 10am to 6pm on Sunday. I arrived at 1:20pm but it's closed. No one is there!!!!!! I had to come back at 2:10pm.
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January 2023 by Google user
I brought my sick 6 y.o. here for a PCR test. The assistant at the drive up was unbelievably rude and condescending. I put up with her rude instructions, but I had had enough when she told me condescendingly, \\\"you have to DRIVE up to the white box to put your test in. It's NOT that hard.\\\" Wow. Sorry maam, but when you are worried sick about your child, you don't think straight, you get distracted and think it might be ok to take the two steps to WALK to the white box. It is sad that this is a society where we speak condescendingly to worried parents, but luckily, we have many other choices. Next time I will drive a few extra minutes to a pharmacy with kind and empathetic staff.
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January 2023 by Cathy Ohara
I brought my sick 6 y.o. here for a PCR test. The assistant at the drive up was unbelievably rude and condescending. I put up with her rude instructions, but I had had enough when she told me condescendingly, \"you have to DRIVE up to the white box to put your test in. It's NOT that hard.\" Wow. Sorry maam, but when you are worried sick about your child, you don't think straight, you get distracted and think it might be ok to take the two steps to WALK to the white box. It is sad that this is a society where we speak condescendingly to worried parents, but luckily, we have many other choices. Next time I will drive a few extra minutes to a pharmacy with kind and empathetic staff.
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December 2022 by Matthew J.
Came in for their photo printing service to create an album for our son's 1-year birthday party. Photos came out blurrier than expected and we were offered a refund. Unfortunate but was initially handled well and no problems there but as we were in the middle of waiting for the refund to process, the seemingly manager came out to start and argument with us on ordering so many photos and receiving a refund. What confused us was that the initial refund was offered by CVS and it was all going through well, but the manager decided to berate us anyways and was not involved in any situation until she inserted herself. No idea why she was so invested when we're the ones that have to now find another place to print pictures. If you have personal issues, there's no need to take it out on the customers and start an argument when all we were doing is waiting for the refund to finish processing and leave.
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May 2022 by Nikki Casas
Slow at pharmacy drive through
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November 2021 by A. C.
Needed a Covid PCR test test for travel. The good: got the result back in exactly 24 hours. The bad: I showed 15 minutes before my appointment. There were 7 cars ahead of me. One just left. It took over an hour!!! Store management needs to do something to correct this problem. It is unacceptable to make people wait over an hour beyond their appointment time.