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December 2023 by Glenn Christensen
Reserved a pickup truck and was called 1/2 hour before my pickup time and told that they don't have pickup trucks at this location. The E-Toll service is a rip off! Used the E-Toll once on a week rental and was charged $3.95 for every day of the rental.
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August 2023 by Angelisa M.
I had an outstanding experience with Budget Rent-a-Car, specifically at a location that's shared with Avis (1111 E Huntington Blvd). The customer service was truly excellent, with a receptionist who was absolutely lovely. Although the car I initially rented wasn't available, I was pleasantly surprised to receive a free upgrade to the minivan I had always wanted. The vehicle was clean, reliable, and added to the enjoyment of my family trip. I highly recommend this company for their great service and overall positive experience.
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May 2023 by K Durlgurl
Picking up my rental was quick and easy, including the drop off. The Customer Service Representatives were friendly and professional. All their cars were clean and one of reps walked me to the car to make sure it was to my satisfaction. I will go this Avis again. Very Happy with the Service!
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May 2023 by Jeff Joy
Great people. Always has a car ready. Price is also great.
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April 2023 by Hovannes Keshishian
Declined giving be ride back home knowing that I live 0.5 miles from the Avis shop
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March 2023 by Masoud Abousaidi
Better customer service at this branch than others.
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October 2022 by April Enriquez
Isabel & Brian are awesome! Always so friendly & helpful every time I rent with them. I have another Avis closer to my house but still travel back to my old neighborhood to rent from them. The best customer service! Thank you!?
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September 2022 by Derrick Williams
Great customer service. The staff made it very easy. When I went to the store, the car was ready, clean, with a full tank. The staff is very professional. I would highly recommend them. Taney have a much better selection of vehicles too; better than Enterprise.
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July 2022 by Katherine
Family ran location. Staff is friendly and informative. Good variety of cars and location is near our home and business. Knowledgeable about size of car needed based off passengers, gas savers, locations traveling. Kudos
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May 2022 by Lobsang
Very nice staff, fast service. And they don’t try to sell you unnecessary insurance. Thumbs up!
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May 2022 by Ernesto Raymundo
First time here at this location and Bryan who helped me, greeted me with a smile, and was very helpful with the process of the rental. Would recommend this place to family and friends! ?
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April 2022 by masta blasta
Very friendly and helpful employees.Highly recommend this place if your renting a car. Cars are kept clean and disinfected.
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March 2022 by Joe P
Not a rental customer, but just a 3rd-year visitor for annual Lyft inspections. This is the one and only time they weren’t clear on their instructions which caused excessive wait time on an otherwise slow day, then got really picky in order to fail my inspection due to common minor cosmetic damage (because it makes them “look bad”. As driver, I can confirm my perfect 5 rating suggests riders DON’T CARE). They’ve become downwardly-mobile and as result a complete waste of time over petty matters. Will not return.
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March 2022 by David Parker
Very helpful place, Brian was nice and fantastic throughout the car rental process here. Would definitely recommend.
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February 2022 by Patrick Semels
By far the worst rental experience I've ever had. I prepaid online for an SUV. When I arrived, I was told by that location that they did not have an SUV available. The staff then advise me that all they had available was a Toyota Camry. The staff then advised me that because I prepaid online, I would be forced to take the camery at the SUV price and there was nothing they could do to help me. They advised me that I needed to call customer service to resolve the issue. I would think because THEY did not have the car that I was promised, that THEY would remedy the issue and not have me take care of it for them. I also spoke to the female owner of the business and she could've cared less. Avoid this location at all costs.