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March 2024 by Dez E.
Awful service, told me I'd have to wait 30 min for my prescription. I got the manager and all of a sudden it's ready and has been sitting on the counter.
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January 2024 by V. Lopez
Collin at the pharmacy was rude and unprofessional. The pharmacist did not care. Pharmacy closes at 9pm but doesn’t want to help if they still have 15 minutes left.Thanks to Colin refusing to help us. My dad ended up in the hospital late last night. The prescription that we were trying to fill was given to him from UCSF hospital when he was discharged. UCSF. Transplant unit provided their direct phone number if there was any problems for the pharmacist to call them directly.
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November 2023 by Janny S.
If you ever want to be ignored standing right at the pharmacy, come here! Yeah not even acknowledging the fact there is a LONG line. They screwed up countless times & now my dad RAN out of meds because they SCREWED UP by not entering the CORRECT date the medication was picked up. My elderly mother lost the receipt for the actual date she picked up so now I have no proof. If anyone thinks about Walgreens. CHOOSE another pharmacy. If I could give a negative -5, I would.
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October 2023 by Joe J.
This pharmacy is absolutely worthless. I can't even get my medications because they say they are too busy to figure out a problem im having getting it
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September 2023 by Raquel P.
Walgreens on paradise has some of the nicest staff. The ladies that work the registers are always so cheerful and helpful.
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July 2023 by #300 Shiner
I hope the store manager see this and Rectify my issue, july 18th 9:00am i went to the store to print out some forms for my job since Walgreens does business prints now. there was no customers in the store at that particular time also there was 3 associates on the floor this one lady with black hair and glasses (sunny) claimed she was the manager was very rude walked away from the photo table multiple times never helped she was mean and unprofessional she never gave me my forms which had personal information i had to leave because i was waiting 30mins and still no help. I hope the real manager looks into this.
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July 2023 by Max Crosby
This pharmacy is very terrible. Extremely long wait times in the drive thru and there has been on a couple occasions when I finally reach the window and press the call button that the pharmacy team looks right at me and totally ignores me to the point I had to leave the drive thru and go inside. They are very unprofessional at this location and seem to hate the job. Everyone here is all grumpy and very disrespectful.
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July 2023 by Thrillz 4u
This pharmacy is very terrible. Extremely long wait times in the drive thru and there has been on a couple occasions when I finally reach the window and press the call button that the pharmacy team looks right at me and totally ignores me to the point I had to leave the drive thru and go inside. They are very unprofessional at this location and seem to hate the job. Everyone here is all grumpy and very disrespectful.
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July 2023 by K B
If I could give them 0 stars I would
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March 2023 by Aja Bianca
The most slowest pharmacy known to man. My goodness ???? All these workers for no reason.
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March 2023 by Raksha Sharma
I just spent an hour in the pharmacy line for a transaction that lasted 2 minutes at maximum. When I asked the staff if they’re always this understaffed, she said I came at closing time. To which I further inquired, “what’s considered closing time?” She responded back with “5:30-9:00pm” Pretty ridiculous that “closing time” starts when a large majority of us get off from work. Just because medicines are a necessity for us all, Walgreens feels that they can disrespect us and our time. I am highly disappointed!
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February 2023 by Ken R.
From many prior reviews I read on Yelp and elsewhere--covering a long period of time, and including responses by Walgreen's representatives--it appears that Walgreen's management either doesn't care or is unable to bring about any change in a long pattern of poor performance by it's pharmacy employees. We were forced into converting our pharmacy service from Save Mart on Standiford to Walgreens when the Save Mart closed and moved all it's account to Walgreens. So, for several months we've been dealing with everything from rudeness to employees walking around and talking with one-another while practicing ignore the customer. In addition, though hours have gone by between the doctor's office faxing the prescription and when we have gone in to get the prescription, it has NEVER been ready; so we have been forced to wait or come back. Neither my wife of I have ever been able to reach anyone when trying to call the pharmacy; and we have both tried many times-including again today. The last TWO times we went in to pick up a prescription we were told the insurance company would not cover it; so we paid the retail cost just to get the prescription without further delay. I've heard the same thing happen to other customers while waiting at the pharmacy. When I contacted the insurance company I was told that no claim had been received from Walgreens. We've had it with the Walgreen's Pharmacy on Standiford. Just found out that CVS is on our plan too. Hopefully we will have a better experience there. We were with Save Mart Pharmacy for many years and never had an issue. Our insurance is Tricare for Life; and we've never had a claim denied. Therefore I can only believe the issue is with Walgreen's Pharmacy.Just had to add another entry: On 02/22/23 my wife went in to try picking up a prescription during the afternoon. She was told it would take hours for them to contact the insurance carrier to see if the insurer would cover the prescription. She was told that they were open until 9:00 PM. My wife went in again just before 7 PM and the pharmacy was closed with a sign saying they were sorry for the inconvenience. Hard to believe!
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February 2023 by karen dunger
Pharmacy department is horrible! Understaffed and rude!
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January 2023 by Erin
The doctor told me to take at 3pm and again at 9pm. The medication is called Oseltamivir 75 MG. He also order promethazine. When my husband got home I opened stablde bag. I only had 1/2 the cough syrup. Shame on walgreens.
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January 2023 by Beverly N.
I would give them minus stars but not an option. These kids have absolutely zero customer service skills or smiles. They all look miserable. Fire all & start over. This store use to be the best. So sad....