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November 2023 by Janny S.
If you ever want to be ignored standing right at the pharmacy, come here! Yeah not even acknowledging the fact there is a LONG line. They screwed up countless times & now my dad RAN out of meds because they SCREWED UP by not entering the CORRECT date the medication was picked up. My elderly mother lost the receipt for the actual date she picked up so now I have no proof. If anyone thinks about Walgreens. CHOOSE another pharmacy. If I could give a negative -5, I would.
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October 2023 by Joe J.
This pharmacy is absolutely worthless. I can't even get my medications because they say they are too busy to figure out a problem im having getting it
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September 2023 by Raquel P.
Walgreens on paradise has some of the nicest staff. The ladies that work the registers are always so cheerful and helpful.
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February 2023 by Ken R.
From many prior reviews I read on Yelp and elsewhere--covering a long period of time, and including responses by Walgreen's representatives--it appears that Walgreen's management either doesn't care or is unable to bring about any change in a long pattern of poor performance by it's pharmacy employees. We were forced into converting our pharmacy service from Save Mart on Standiford to Walgreens when the Save Mart closed and moved all it's account to Walgreens. So, for several months we've been dealing with everything from rudeness to employees walking around and talking with one-another while practicing ignore the customer. In addition, though hours have gone by between the doctor's office faxing the prescription and when we have gone in to get the prescription, it has NEVER been ready; so we have been forced to wait or come back. Neither my wife of I have ever been able to reach anyone when trying to call the pharmacy; and we have both tried many times-including again today. The last TWO times we went in to pick up a prescription we were told the insurance company would not cover it; so we paid the retail cost just to get the prescription without further delay. I've heard the same thing happen to other customers while waiting at the pharmacy. When I contacted the insurance company I was told that no claim had been received from Walgreens. We've had it with the Walgreen's Pharmacy on Standiford. Just found out that CVS is on our plan too. Hopefully we will have a better experience there. We were with Save Mart Pharmacy for many years and never had an issue. Our insurance is Tricare for Life; and we've never had a claim denied. Therefore I can only believe the issue is with Walgreen's Pharmacy.Just had to add another entry: On 02/22/23 my wife went in to try picking up a prescription during the afternoon. She was told it would take hours for them to contact the insurance carrier to see if the insurer would cover the prescription. She was told that they were open until 9:00 PM. My wife went in again just before 7 PM and the pharmacy was closed with a sign saying they were sorry for the inconvenience. Hard to believe!
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February 2023 by See Thru
Absolutely horrible pharmacy. They never have the same Personnel working. Never have prescriptions ready when you're on automatic refill, receive texts and or phone calls that it is ready. You wait in line 20 to 30 minutes for them to tell you nothing is ready and you have to come back. They never understand which medications you're on or if something has changed. Looking for a new Pharmacy asap! I miss Save Mart pharmacy.
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February 2023 by Ryan Privee (Paranormal Adventures)
Rude new? manager. None of the sale items rung up right and she proceeded to argue with me that the cashew nuts were \\\"whole\\\" not \\\"half\\\" and wouldn't honor the sale price. Their employees stocked five shelves of whole nuts but she made it like it was my fault....the Doritos didn't ring up right either because most had the NFL designed label... The manager chided me saying I should have went to the front check out instead of the pharmacy (which wasn't busy) and I was picking up meds so that's irrelevant.
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January 2023 by Google user
Absolutely horrible pharmacy. They never have the same Personnel working. Never have prescriptions ready when you're on automatic refill, receive texts and or phone calls that it is ready. You wait in line 20 to 30 minutes for them to tell you nothing is ready and you have to come back. They never understand which medications you're on or if something has changed. Looking for a new Pharmacy asap! I miss Save Mart pharmacy.
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January 2023 by Beverly N.
I would give them minus stars but not an option. These kids have absolutely zero customer service skills or smiles. They all look miserable. Fire all & start over. This store use to be the best. So sad....
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December 2022 by Michelle H.
One person working during flu season in the pharmacy is ridiculous. I spent 1 hour in line and another 90 mins waiting for the prescriptions to be filled as one person did the drive thru and the in store counter.
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December 2022 by Sarge S.
Don't waste your time! This place is so unprofessional and totally lacks sound management. I started with a call that became several to pharmacy. The pharmacy would let phone ring several times and then place me on hold. Only to be disconnected. When I actually got a tech on the phone I was told that medication would be ready in 2 hours. Waited 3 hours before walking into Walgreens. The tech at pharmacy said it would be another 30 minutes. Walking around the isles only to be told that medication was out of stock and should receive it in 3 days. The employees could care less about filling the prescription or the many errors they made. This stems from poor management and accountability. I can understand why this Walgreens was rated so low. Customer service or care about the community is not their priority.
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December 2022 by Lani Carlson
The Pharmacy took clients from SavMart.....but they cannot take care of us!!! I need medicine for low thyroid... waiting over 3 days and that is not good....the people there for NOT care
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November 2022 by Rhonda A.
Worst pharmacy in the state. I would give zero stars if I could. They don't want to fill your prescriptions in a timely manner. You call and are hold for 45 minutes and then it hangs up on you. They are constantly late on ordering medication so you can't pick them up on your due date. UNPROFESSIONAL.
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May 2022 by Carrie S.
I live nearby which is the only reason I go to this pharmacy. The last two times I have been there, I have felt judged for needing medication. The first time, the pharmacist refused to fill a prescription after I had dental surgery. I was in pain and they wouldn't even fill my ibuprofen. Ive never done a drug in my life and they made me feel like I was an addict. Today, I went there to pick up two prescriptions- 1 from a dermatologist and 1 from my regular doctor. They were the same medication just different strengths for different parts of my body. And they didn't want to give me both. The old lady with the nose was so rude, giving me attitude. Girl it's hydrocortisone cream. Its hot out here and I'm itchy af. I wont be coming back to this pharmacy again. To the pharmacist with the huge nose- you're too ugly to be that rude.
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May 2022 by Autumn Lewis
Employees here and on Oakdale rd, actually put my life in danger more then three times. I had an infection in my throat I’m still trying to get rid of but the pharmacy is trying to shame me for. It’s a sti, I’ve had moments where I couldn’t even breathe. I had to roller skate miles because their pharmacy on both sides of town were just completely inefficient. They even with held my medication to make the infection worse. They proceeded to give me the completely wrong sleeping medication, after saying anything about the first experience. Legit caused paranoia, and made my schizophrenia worse, let’s say it wasn’t even a sleeping medication. They probably should stop working in a pharmacy if they continue to ruin peoples future. I’m trying to pull a law suit cause they definitely shouldn’t shaming the youth for having std’s or sti’s. You’re actually effecting their chances of surviving, not only that but procreation. Please fix you’re employees in the pharmacy some of them definitely do not deserve their careers. Almost positive you can hire people who actually care about their society.
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November 2021 by Candy S.
I made two appointments for my daughter and I to take covid test on Tuesday same time only 15 minutes apart. My was at Dale Rd, and hers at Standiford location. Well I got my results today from Dale Walgreen my daughter did not. Why she didn't recibe her results because Walgreens on Standiford forgot to send out test tubes to lab. Now my daughter does not have a test results proof to enter stadium in San Jose to watch her son play football for San Jose State Spartans. A special occasion that Walgreens screw it up by their incompetence like always, they suck. We contacted lab but was told Walgreen is the middle man and they are responsible of notifying customers, no such thing. They always screw up my prescription dates, will be changing pharmacy for sure. People beware!!!
