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January 2024 by Genaro Barajas Jr
My wife and I went into Verizon mall store to make an I phone purchase , after speaking with Tabita she quoted us $830 credit on each of our trade in phones (promo deal). after a couple of billing cycles we noticed we didnt get our promised credit amount. So we went back to store and spoke to Julia (store manager) and she said she had to talk to her higher up managers to resolve this matter in a couple of days. but now its been a couple of weeks and no response ,I try calling two locations where she would be and shes never there.Bottom line dont trust what they tell you at the Verizon store (Mall) because they cant deliver what they promise! Now in stuck with a bigger bill than I need!! My advise is....Go to the corporate Verizon stores for your purchase 100%.
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December 2023 by Ebay W.
Worst Verizon service phone store I have ever been too Not even asked one time will be with you shortly or it's a long wait 2 employee sitting on there desk no greeting just busy with two of the clients Waited 40 min and no even a hi 2 more people came after me and waited 5-10'min and left in frustration Never ever goign to this store again This store needs a serious staff and helpful staff
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November 2023 by Paul Aguilar
Excellent service and very attentive
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November 2023 by guadalupe figueroa
I went into the Verizon at the mall and was helped by the manager julia, she is amazing I just came for accessories but she let me know all the offers and showed me how much I can save switching over, the store was busy but she was multitasking with multiple customer while the only one on the floor ! Amazing customer service fast paced , more places need people like you Julia thank you !
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November 2023 by Brian Leon
Great service the employee help me out alot and made sure i was satisfied
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October 2023 by Susan Ferrell
Julia at Verizon in the mall was very professional as well as super helpful and friendly. Would definitely recommend!
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October 2023 by Angela Lawson
Anthony was so helpful. He literally was with me for almost 2 hours working to get my activation transferred. He told me, I don't want you to leave this store without your phone being activated. I so appreciated his patient help, and persistence to get the job done! Thank you to the Verizon store, and Anthony!
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September 2023 by Ian Dougherty
Everyone was so chill, it made the experience pleasant. I never felt pushed to purchase anything right then and there.
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July 2023 by Joe Stayton
Sales guy was Awesome. Super Friendly, Helpful, Knowledgeable and polite. Totally set me up ! He’s the bomb.
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May 2023 by ELIJAH SALAZAR
the guy named param that works there is a great sales associate
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April 2023 by Apophis 3039
Immediately helpful, got to work extremely professional staff. We struggled with the other providers to transfer my service but otherwise smooth transition from Verizon and the rep’s part.
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March 2023 by Talyssa Towler
Absolutely no complaints! Great customer service, honest people and very easy going!
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January 2023 by Kathy A.
I had purchased a new phone at another store and didn't realize it was set up right until I was traveling down 99. I found the nearest store and thanks to Pham at this store, my phone is now working properly. It took him an entire hour as he patiently worked with tech support to resolve the issue. Pham, I'm forever grateful!!!!
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December 2022 by NahartruckingInc Dispatch Teams
Had great service with him! Would come back to him every time.
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November 2022 by Kyle Gattis
Very nice. Got a great deal. Patient with my kids, even got them an extra chair to sit in. Thank you.
