Valley First Credit Union is appreciated for its friendly customer service and helpful staff. Customers often mention being greeted with a smile and receiving assistance that goes above and beyond, especially from staff members like the assistant branch manager. The branch in Turlock, CA, received positive feedback for making the account opening process smooth and welcoming. However, some customers experience technical issues, such as difficulty reaching the branch by phone, with calls either being busy or hanging up. Overall, the credit union is valued for its welcoming atmosphere and good service, though there are occasional frustrations with communication.
What is wrong with the phone I've been calling to transfer rent to landlord and it either beep like it's busy or just hangs up been trying for last hour and a half.
August 2023
It feels like family there in Modesto branch off Sisk Everone so welcoming and very nice! Especially the Manager ?
August 2023
This locations ATM machine is down majority of the year it seems. You get bombarded with questions and staff just to pull out cash when you go inside. It would be nice if the ATM worked for outside of business hours or for quick usage and not standing in line. Highly inefficient.
