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March 2024 by young foo daniel
They need too hire more workers.
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February 2024 by Liliana Acosta-Duarte
Passport office: Worse place to go. Staff is rude and so unprofessional. Although they close until “3” they look for any excuse not to help you. If you can, AVOID this place!
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December 2023 by Rada Maroukel
Excellent customer service. Mary went above and beyond to help us with our passports. Thank you for taking us at the very last minute.
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December 2023 by Briana
This is the THIRD time I’ve had a package say “delivered” without actually receiving a package. I’ve reached out to them before and received 0 response. My house has 3 different areas with the house number on it. There’s no way you accidentally deliver it to the wrong place. Either it’s negligence, or it’s being stolen. Absolutely ridiculous. Stop hiring incompetent delivery persons.
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December 2023 by ron bronstein
Oh , the horror, the horror. I reported a jammed lock on my box across the street. That was five months ago. I completed the form to have the lock fixed or replaced four times. When i first reported the problem, I was 13 th on the list to be fixed. Five weeks ago i was third in line .I have talked to everyone in the office, including the last and the latest managers. I have reported this to two addresses available for complaints. I did it all, heard all of the excuses.I turned my key in when i first complained. I have been asked several times if I had the key.It seems any company that has the initials U.S. or the word America on it, they use it as a front.ATT , Bank of America, USPS.They are the only option for getting your mail delivered and they know it. I used to collect stamps. After i use them all up, i will do my best not to use the mail system.
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October 2023 by Dorothy Pettijohn
Long line only 2 clerks. Great service after a 20 min wait.
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August 2023 by Manjot Singh
08/21/23 Monday Today i was walk in for Passport Service and they open at 9:30 am not 8:30, and they welcome walk in , the lady was here very niceSo if you want walk in should try to be here before 9:00 am so you can be front number in Line , I was here 8:30 and got 3rd number in line , I was in 9:30 and out 9:55 very fast , make sure you bring your own photo copy’s of documents and Pasport size pic , they don’t have photo service and photo copy service here.
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August 2023 by Luke R.
I'd give it zero if I could. Do you want your packages stolen? Do you want them to ignore you and not help you find it even though it said delivered. This is the place to go they don't care about your mail. How many times do you gotta call what's the point of having a phone number linked?
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July 2023 by Stephanie Pinon
The lady was very kind. She answered every question I had.Also, they open at 9:30 not 8:30.
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June 2023 by Ann D.
I made an appointment for passport and photo but their photo services is not available because they don't have film so i have to go walgreens took only 20 mins, they should atleast call people a day before appointment who have photo services and let them know it's not available to save time.
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June 2023 by freddy
waited over 30 minutes for my passport (with appointment) just to get cut by a family of 7 and the lady didn’t bother doing anything about it. If you’re looking into getting your passport I HIGHLY suggest going to another post office.
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May 2023 by Marigold
The only reason why I give 5 stars is because of Mary. If you're reading this, thank you and hi! I recommend you look for her if possible. She was all by herself accommodating everyone. I find it very wrong that she was on her own, but she quickly and efficiently and clearly told everyone up-front what exactly they needed to have their passports fixed as soon as possible. The copy machine/printers were not working at all for some time, and in as much as it was an inconvenience, I was satisfied. I'm not sure if their passport picture service is available now, but I recommend you just get it done at Walgreens or somewhere else to save yourself the trouble.I went on April 13th, 2023
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May 2023 by freddy granados
waited over 30 minutes for my passport (with appointment) just to get cut by a family of 7 and the lady didn’t bother doing anything about it. If you’re looking into getting your passport I HIGHLY suggest going to another post office.
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May 2023 by Brenda Rios
Passport appointment not necessary! Walkings are accepted. Photos and copies NOT available at this location make sure to bring them. Make sure to know what documents are needed and make copies of them. I took my passport picture on the Walgreens that it's only a mile away from this location and in front of Walgreens there is a Dollar Tree and next to the Dollar Tree there a Mexican meat market where you can make copies.
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March 2023 by Marcus Barnado
I had an appointment at 12 when I went to the post office employee name Liz she said she don’t have any appointment under my name .she was so rude and racist .she was very unprofessional.she argued with so many other customers too.