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October 2023 by Ruben Salomon
Helped me right away got my keys made.really fast.thanks for your help
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October 2023 by Justin Van Dyke
I shop here for anything I can't find at Home Depot and vice versa
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August 2023 by Teresa Rodriguez Wilson
It was the 1st time I had been there and what a great experience it was !
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July 2023 by Steven Suttle
Went to get some old-school fuses for my old house. It is the only place that has a four-pack 30 amp fuse set for a reasonable price
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June 2023 by David Wismar
This hardware store has everything, and the staff are so friendly and helpful. I go here all the time. I highly recommend it.
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June 2023 by John Souza
Super rude cashiers! I would never have these two representing my store. Been coming here a long time and things have really changed. I think sometimes store owners forget. Service is everything. You can get hardware anywhere and cheaper than this place. When you try and support a smaller local store. Huh. Never again. Lowe’s & Home Depot have my business.
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May 2023 by Steve A.
Revised from 1 star to 3 stars, on 5/25/23. While this business has had some recent fails, the owner Brittany responded to my negative post in about an hour. Instead of making excuses, she offered to meet and work together to address specific issues. A real hallmark of first person ownership.Brittany: I will come in and meet with you, to both help you as a customer intensive business, and to try to modify my rating up. Best regards. After shopping this local business for 7 years, we're done! There is some kind of scam with propane refill punch cards. I supposedly have 5 gallon propane bottles, but the MOST I ever can get the guys to fill is 4.2 gallons. Which means that unless I run my bottle COMPLETELY empty (during cooking a meal ... bad), the fill is 3.8 to 3.9 gallons consistently. THAT does not qualify for a Buy 10 get 11th free punch. So mostly I refill, without a punch. Hang in there, the One Star will be explained. 2nd previous visit I asked the guy filling my usual 3.9 gallons, to call in his walkie-talkie and say 4.0 gallons. In other words, I'd pay for an extra .1 gallons ($0.359) to get a punch. His answer: "No Way can I do that". Last time, and my typical 3.9 gallons again, I asked the cashier who manually rings up amount, to ring me up at 4.0 gallons ... again paying as if they supplied me 4.0 gallons. Answer: "Can't/won't do it". Me: I want you to charge me more. Her: "NO!" So I tore up my punch card, and I never go to True Value ... not for another screw, hardware, and NEVER for propane. Way to deliver customer service folks!
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May 2023 by Shane Spahr
I walk in about 10 or 15 minutes before closing and before I can even finish explaining what I’m looking for 2 of the employees cut me off and tell me they don’t have it. Well I’m pretty sure there is some kind of tubing in the store that I can work with so I decide to look for myself. Only to be met at just about every single corner with pine of the employees just staring at me out of id say 5 or 6 occasions only once did they ask me a question even though I already stated exactly what I was looking for. The rest of the times I was just being profiled and they were making sure I wasn’t stealing any of their cheap stuff. I couldn’t even finish looking because I was ushered out the door 5 minutes before closing. Not the best experience. I get that people want to get home but I was going to be a paying customer not some thief off the street. I’m glad I was the only person shopping because it was completely embarrassing.
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May 2023 by Mac Tousey
It definitely lives up to the commercial. This is your friendly neighborhood store.
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April 2023 by Rich Monday
Over the years courteous Tru Values staff workers have always come thru without a delay, even on an urgent phone over a leaking roof. Thank you T.V. Modesto, California, keep up the good work.
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April 2023 by Joe Healey
Got a lot of good specialty stuff in here and great stuff
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March 2023 by Frank E.
Hello there. I've been a handyman in Modesto for nearly 32 years. I really love to support local stores. Family owned. I don't like to support cooperarations. But charging me $26 for a 4×8 1/2 inch drywall is price gouging. I'll never go back there again.
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March 2023 by Luke Freeman
Went in for a key. Took no time at all. Staff greeted me and smiled. Locksmith was friendly and professional but the atmosphere is very laid back. Much more personal feeling than a big box store. Thanks guys.
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January 2023 by Nick Everett
This is the worst hardware store I've ever been they have no respect
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October 2022 by None Nine
This store has the best service help that I have had in MANY YEARS. The store was very clean and they have many things others do not have. I will shop there often for sure.
