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January 2024 by tara silew
WARNING!!!They busted the oil pan by tightening it too much. We had to pay $350.00 to get it replaced.Called multiple times NO calls have been returnedBeen to the store twice still no response.We have been getting our oil changed here for the past 6 years.
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January 2024 by Tara Silew Giron
They damaged my vehicle during an oil change. I called three times and went into the store (No response for over a week).I had to get the car fixed paid $350. When I called a fourth time I finally got ahold of Chris he put in the claim and 15 minutes later advised the claim was denied because I didn't bring it in when I was told the manager would call me back several times.
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January 2024 by Michael Sims
They are friendly and helpful with questions you might have for service on your vehicle
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December 2023 by Nora Sanchez
Attendants have awful attitude. Not friendly or professional. I only go there because it's convenient
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November 2023 by mahallette
I have two cars, both 2007, one is a Ford Escape that I bought new and the other is a Chrysler PT Cruiser that I bought from my Dad in 2018. I've been taking both to SpeeDee for oil changes, etc. for several years and never had an issue.I keep all my old records, and when I had my PT oil changed on 8/25/23 (98K miles) at the Ceres location, they recommended a change of transmission and power steering fluids, so I approved that. But when I put that receipt in my records, I noticed that the oil change on 2/23/23 (95K miles) at the Turlock location, they changed the transmission fluid.So...3000 miles between transmission fluid change? This was not just adding fluid, but a flush at about $80...each time.Silly me, I took the PT to the Turlock location 11/14/23 (103K) for an oil change, and they recommended a power steering flush and change...I trusted them and didn't question it, so now I've had the power steering flush 3 months and 5000 miles apart.I know it's my responsibility to keep track of those things, but I won't be going back to SpeeDee...I can never trust their recommendations again, since I've been scammed twice by them now. I don't know if maybe there was a change in management or something, this didn't happen prior to 2023.
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November 2023 by Matt G.
I just had an excellent experience with SpeeDee oil change this morning Thursday November 2nd! I really appreciated the welcoming and friendly customer service, Lizbeth provided for me. She explained everything including pricing and deals to me as well as recommended what type of oil change would be best for my situation. The oil change took only about 15 minutes and they even offered coffee and had a WORKING restroom! Really appreciate you Lizbeth. I'll definitely be back for my future oil changes.
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October 2023 by Juan Pablo Vazquez-Enriquez
Stopped by for an oil change and a transmission flush. Customer service is always great at this site.Visited their website and found a 10% off coupon. I was definitely happy I decided to check out their website.All fluids topped off and on my way to work!
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October 2023 by A S.
This location breaks things while doing services then change the notes to state that components of the job were broke prior. Then say they can do follow up job and get you to come in another time. Then when you come back they say they cannot do the service because they don't have skilled mechanics that they have confidence in. They just hope you don't comeback to avoid their botched job and unprofessional services.-Did the standard oil change.Upon picking up the car they advised that they broke the oil pan thread and had to glue the bolt back on , and that next time oil change is due they can then replace the oil pan or heat recoil the threads.-Brought it back for next oil change as they advised, and they then stated that the threads were broken before and that they have a mechanic but they are not confident in their mechanic working on the car and they cannot fix what they broke.Victoria called and introduced herself as the manager lying to me telling me the threads were broken prior to them doing the oil change, which was a lie, the car wasn't leaking oil, and the mechanic told me that he broke the threading putting it back on too tight and had to glue it. She said they don't have a mechanic that can perform the job of a oil pan replacement or re-threading. I was told that Mario is the GM and he will call me. She then told me she was a cashier and not a manager, so she lied again by misrepresenting herself.This place has no integrity They break things They flat out say they having mechanics working on cars that they don't have confidence in, showing furthermore that things are broken while doing common jobs. No integrity at all Thieves predators Can you imagine the number of people they rip off and take advantage of daily? ...The elderly, disadvantaged population, people with no auto maintenance knowledge.This place should not be allowed to operate.Filing claim and pursuing further action!
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September 2023 by Brandy Spratling
The staff that worked in the garage were very pleasant and helpful good attitudes the only reason I didn't give 5 stars was because of the women in the office they were more worried about talking to each other instead of helping the Customers I would go there again because of the staff that worked in the garage they know what they r doing ?
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September 2023 by Daniel Cervantes
They didn’t secure the plastic panels that you need to remove to access the oil pan and filter back into place after they finished doing the oil change. It’s something that takes minimal effort to secure back into place.Now the plastic panels may be damaged and I will have to secure it back myself so it’ll get done the correct way.
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August 2023 by Tessa Tripp
I just had the best experience here today. I was having a hard day and then Christian and Ashley killed it on the customer service, and it really turned my day around! Christian went above and beyond and fixed my glove box which has been broken FOREVER and though it was close to closing he stayed past to make sure that all recommended fixes were taken care of. I asked Ashley if there was any way to provide feedback directly to their manager and sadly she mentioned that this was the best way. Thank you SO MUCH! To the owner and management these two are incredible employees who really put your customers' needs first and I hope they get some commendation!
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August 2023 by Crystal Corbin
They left my oil drain plug so loose all of the oil drained out of my car. Do not destroy your car by taking it to these clowns!!!!Service: Oil change
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August 2023 by Zachary L.
I came here one other time for a oil change and the service was good but the last oil change I got a month and a half ago failed the oil filter wasn't tightened and it leaked a lot of oil on to my driveway and made me late for work so no more business for them
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July 2023 by Shawn A.
Not capable of doing a basic oil change. Ruined my vehicle and is refusing to pay for the competent mechanic it took to fix it. Filed a BBB complaint too. See you in 4 months at court...
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July 2023 by Tony Rocha
I was in there waiting almost 10 min. 2 young girls that work there just walking by back and forth into garage not saying a word not hello be right with you can I help you.looks like all high school students work there poor customer service just talking to each other ignoring customers I have a 2023 f.350 $480. Oil change I'll take it else were don't need kids working on my truck anyways. I walked out NOT SPEEDY AT ALL
