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October 2023 by Cindi Marshall
All employees I spoke with were very helpful and polite. If I need a storage unit in the future I will be reaching out to them again.
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August 2023 by Bonnie Turner
Amazing staff and clean facility highly recommend it
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August 2023 by Melissa D.
Bonnie & Ashley provided outstanding service today. Bonnie told us she was new but was so friendly and figured out everything we needed. She's a great addition to their team! I appreciate their time when I vented about my mother-in-law and our situation (needing to downsize her space and her health condition). I wish everyone who works in Customer Service had the same warmth, empathy, and compassion these ladies have! Bonnie even gave me a big hug before I left. Aww, such an angel. :-)
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May 2023 by Katie M.
We needed to rent a storage unit and found Security Public Storage. They had big sized storage units that we needed, and same day availability to boot!! The employees have been very friendly and helpful, except one (but I think they were a substitute and not the usual crew we see). Kat, Ashley, and Ashley have been great!The access hours are 7 days a week (except major holidays) from 6am -- 10pm. I wish they were open a little later even a few hours later (like midnight). But I don't think that will change anytime soon, if at all. :(All-in-all, I would recommend, especially when they run specials. It is a great deal.
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May 2023 by Joshuah M.
They are very friendly and the units are super clean and bug free. Great place to rent a storage. A1
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May 2023 by Mandy S.
The ladies were very friendly and helpful, answered all question. It’s a nice clean facility.
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April 2023 by Nicolette Ewing
3 months after moving out of my unit due to being threatened, harassed and locked inside the facility by the onsite night manager they decided to start charging me rent for the unit I once rented. Without ever contacting me or sending any notice or even asking if I was okay after what their manager did to me , my two young children and two other elderly female customers...they ran up a bill somehow of $600 and 3 years later they attached it to my credit report. I was repeatedly accosted by the manager with verbal harassment and threats. After he locked the gate fifteen minutes before closing he then kept saying he was calling police and having us arrested for trespassing. All three of us were only inside still because he deactivated the gate from opening and hid for 30 minutes while we were frantically calling the office number for help.
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April 2023 by Nes A.
Very friendly staff !! Always helps me out when I need something. Very clean!
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April 2023 by Starchild
I recently had my property vandalized by a homeless person who apparently hopped the fence. I was definitely not happy about this. Front desk ladies were very understanding though and i appreciate that very much. This area is not the best area i get it but its obviously very easy for vandals to invade people's property.
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April 2023 by Helton Mike
Went heat to clean a locker out and ashley was awesome she very helpful and super nice
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March 2023 by E. C.
The facilities are clean and properly maintained. The staff is always courteous, friendly, and professional. Always prepared to help you and answer questions.
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February 2023 by Jonette B.
Been with them 2-3yrs, have 3 units. Clean facility, no pests, good security and reasonable prices. Staff are quick to respond to any needs. I've also rented a truck from them and it was cheap and easy to do. Overall great experiences.
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January 2023 by Mark J.
BEWARE....BEWARE....BEWARE....."This place and it's managers are 100% dishonest and straight thieves I will not give in and accept l the false claims u have givin me ..... KARMA is real and your buisness will be affected by the
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January 2023 by Brian Humphrey
We have rented there for at least 5 years . Never been late. Late 1 time and they give us 14 day notice to pay or lose access. They locked us out on the 12th day. So they are going to get a lawsuit. I know other people they have done this to.They also just add on insurance payments with out telling you your homeowners insurance will cover it. Yes, the company owns part of the insurance company. Quite the shakedown. We will be addressing that issue in court also.Do yourself a favor and rent someplace else.
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January 2023 by Brian A Humphrey
We have rented there for at least 5 years . Never been late. Late 1 time and they give us 14 day notice to pay or lose access. They locked us out on the 12th day. So they are going to get a lawsuit. I know other people they have done this to.They also just add on insurance payments with out telling you your homeowners insurance will cover it. Yes, the company owns part of the insurance company. Quite the shakedown. We will be addressing that issue in court also.Do yourself a favor and rent someplace else.
