-
December 2023 by Josefina flores
I got highlights and got streaks, I was not asked or evaluated by the person doing my hair. I am not the expert so I guess I didn’t know what to ask for specifically. I wanted my hair to look like it was at the bottom but now I have 2 colors in my hair. I then messaged the salon to request for it to be fixed and was completely ignored and even trying to book it on instagram where I originally booked there were not available slots. An apology would have sufficed but now I have to resort to this review. I payed $240 for this.
-
April 2023 by Karishma Rahimi
Great people out here they know what to do , so professional people Thank you so much
-
December 2022 by rashed aria
Great people out here they know what to do , so professional people Thank you so much Ashly
-
October 2022 by Kaitlin B
I had a first time appointment with savauna. I’m more than willing to admit I went in with already compromised hair. I was previously blonde and had Demi permanent brown color on top. And was wanting to go back blonder. During the consultation she never asked for pictures of goals. Only said she could do a balayage or all over. I told her I was worried about my hair health but she assured me she would be careful in the process. And I trusted her because I thought she was a “professional” and knew what she was doing. So she proceeded to do a full bleach. She foiled my hair, never checked on the foils until I asked how my hair was going and she ‘checked’ and said good. The bleach on my scalp was uncomfortable which I did not know would be the case. She seemed hesitant to rinse it and asked if I could bare through it. At the bowl I could feel my hair being ripped when she was brushing. I asked if it was okay and she showed me a huge hair ball. She toned my hair twice (never asked me what times I prefer) I prefer ashy. But she just did her thing. When I went back to the chair she turned me around and blew dry my hair was so fried it was barely drying and it looked like a fried broom stick. She knew she ruined it. She still charged me $300 (gave me a free olaplex mask) and apologized. But I left in tears and spent money ordering hair oils, treatments, and extensions. She fried off about 50 percent of my hair and I already had thin hair. I cried for a few days, my confidence is shot, and my hair is ruined and will take years to grow back. I called the salon and spoke to a manager who basically gave me a rushed “oh no I’m sorry” but savauna is her own boss so not much I can do except talk to her. So warning to anyone would not trust her at all. I wish I could go back in time and never went to her because I would have half if not more of my hair back. Hope the tape ins help but sad it’s come to this. I feel completely insecure and embarrassed of my hair breakage. It’s short, fried, broken and see through all the way up to my chin area. Unacceptable
-
May 2022 by S C.
If I can give a 0 star I would. Completely unprofessional. I'm new to the 209 area and was looking for a good salon to get a haircut at. My cousin reccomended me this place, after looking through the pictures, I really liked the work they do. I went to go book an appt and wasn't showing anything until July. I messaged one of the employee's, who is a stylist at the salon, to see if they may have anything sooner. Instead of replying back on Instagram (where I messaged her), she proceeded to BLOCK my account. A simple "no we don't have any bookings" would've sufficed.
-
March 2022 by Brenna R.
Definitely book with Molly. My hair is so strong and healthy-and it's platinum! I didn't loose a strand during the whole bleach out. And I love my hair. Molly is super nice and down to earth and a hair magician. The salon is a cute boho meets posh style.
-
March 2022 by Winnie L.
My stylist Marcy recently moved to this salon and let me tell you, I will follow this girl to any salon she goes to! She is so experienced, she always takes time to understand what I'm looking for, and always gives me the best care. Every single time I get my hair done by her, I feel reborn. I always get so many compliments on my hair and I fully credit that to Marcy!! She takes such care and attention to detail every time she works her magic. I would highly recommend Marcy for any cut or color!! The salon here is also chic and clean!
-
March 2022 by Alison N.
I loved my experience at Salon Vanity. Marcy was wonderful and took the time and willingness to transform my hair. I have thick Asian hair which makes it difficult to achieve blonde highlights. Marcy is patient, thorough, and communicative. She walked me through every step to achieve the color I wanted. It was a great experience!
-
January 2022 by Barbara Herrera
Eli is the best!!! She did such a great job!!! I'm so impressed!Service: Hairstyling
-
December 2021 by Ruthie Guitron
The owner Vanessa Ccearly knew that five hours later my hair should not take that long and did not choose to fix the situation was never told of this new inexperienced hairstylist and I should’ve had the choice. So5 hours and $175 later my hair doesn’t look like what I asked for I even showed a picture she had to stop and ask her to check her work as she went along I felt so bad for the poor girl asking her to fix it several times she didn’t know how to correct it it just wa
-
November 2021 by Ruthie G.
I've been here in the past and that's why I returned. The service is great however this time I returned I booked with someone else besides the owner Vanessa. Holly was great but not very experienced I almost felt bad for her. She did check with Vanessa to check her work along the way that's when I started thinking she hasn't been here very long and that was unfair for me. My complaint is the Vanessa the owner should have let me know she is new to doing hair and let me decide if I want to book with her or not. I got there at 2:00 didn't leave until 7 Vanessa should have seen that as a red flag . What I got done should not take 5 hours and cost me $175 and of course I had to leave the poor girl a tip. She was very sweet. I don't blame her I blame the owner for bad customer service and not being aware how uncomfortable this made me. Like talk to me aside I'm not going to complain in front of the poor girl. I didn't get my hair cut the way I wanted because I was afraid she would not cut it correctly or take another hour. I'm so disappointed in the professionalism today I never expected this. It's common sense 5 hours I don't know about you but five hours for a touchup and to go over my highlights it just doesn't make sense to me I am still in shock I understand that Holly needs to gain experience that's why I continue to let her but Vanessa didn't put the customer first today. I've been recommending people to go here for years I will let them know that I don't recommend it any longer . I canceled plans because I never thought I would be there for five long excruciating hours. Vanessa had the chance to make it right but made no efforts on the customer's behalf
-
August 2021 by Guille Diaz
Really good results on my hair I love it thank you Eli
-
August 2021 by E M
I’ve been going to this salon for years now, but these last two visits with Sav (@savvvyhair on ig) have not been the best. These last two appointments I showed her what I wanted and got the complete opposite. She charged nearly $300 for an appointment that wasn’t worth that much. She was over 10 minutes late (first red flag), and left my hair different shades including green when I booked for a blonde balayage. Something was off during this appointment. I don’t leave reviews but this had to be said.
-
August 2021 by tamatha lucio
Nobody ever called me back
-
February 2021 by Rosemary Bargas
❤Great service! I love my cut and style too!✂
