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February 2024 by Bryce H.
This brand is high quality, high class, and high demand. Love this store would highly recommend
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July 2023 by D B.
I am a longtime customer at the Royal Robbins store. I have always loved their Billy Goat shorts, their hiking pants, tee-shirts and the woven belts (that they used to carry). My husband and I first started shopping at Royal Robbins back in the early 1970s when they were in their original location. And over the years we always went to their fantastic warehouse sales, coming home with bags and bags of great deals! But this review today is about my most recent visits, which were yesterday and today. What a great time my friends and I had shopping at Royal Robbins! They've had a really great sale going on for a few days, where on certain racks, the clothes were only $10.00 each! Needless to say, I found many cute things that fit great! I went back today and purchased a few more items and found some really nice pants that were highly reduced. One pair was 70% off! Donna and Rachael were awesome and were so helpful to each of us. My friends and I had so much fun chatting with them while we were shopping and at the checkout counter. What a fun day. I know I can speak, not only for myself, but for my friends as well, that we will be back soon, looking for more good deals!
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June 2023 by Cynthia Typaldos
Great clothing & huge selection. Friendly helpful staff. Currently having a big Memorial Day sale - everything 30% off, some items 50% even 70% off.
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May 2023 by lara badal
I used to buy life is good t-shirts from the store, unfortunately they are discontinued, differences are expensive depending what you need or how much do you like royal Robbins brand.
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March 2023 by Richard Wigt
Nice selection of mens outdoor clothes and friendly snd hrlpful staff
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March 2023 by Rose C.
THERE NEW NUMBER IS 209-758-6722 , on Yelp they list there old number. I bought me a black rain jacket I love it because it's so light, there know for traveling very light. I came to that store. It's like a wind breaker and warm in the inside. I can't wait to use it.
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August 2021 by M M (Peeper)
Great quality and uniquely designed clothing. Lots of sale items right now. Very clean and organized store. Will definitely stop by again.
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May 2021 by Lizeth R.
Brenda and Julia were super welcoming and helpful. The store was very organized and clean. Overall I had a great experience and will definitely be coming back.
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April 2021 by M M
Great quality and uniquely designed clothing. Lots of sale items right now. Very clean and organized store. Will definitely stop by again.
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March 2021 by Prissella Rivera
Great hiking apparel and great staff.
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January 2021 by Shy L.
If you know me, you know I have an extensive background in customer service. I have been recognized and awarded for my customer service skills. So it really, really, REALLY bothers me when I go to a store- especially a store that I have every intention of purchasing from- and receive terrible customer service. A half-hearted hi and then being ignored for 10 minutes while you loudly gossip with your coworker, especially while being the ONLY customers in the entire store, is so frustrating and absolutely unprofessional. And then, because of today's climate- you have to ask yourself, is it me? Is it because I'm brown? Do I just not look like their regular clientele? Are they being snobby and think I won't buy anything? Do they think I want to be left alone? But eff that. I am a person, entering your business- you are supposed to greet me, ask if I need help or have any questions, do your freaking job. If I just wanted to browse, I would have said that. Maybe my bar is too high for what I consider "good customer service" but I'm just astounded by how we were just treated at the Royal Robbins store in McHenry Village. Before we left, I told the two women there that I was upset by their lack of customer service, they tried to argue that they did say hi when they were checking someone out as we walked in, and when I asked where they were for the 10 minutes after the other customers left, I was replied with silence. So unprofessional.
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November 2020 by Cal V.
Great store with kind and helpful staff. Check out their sales racks. I always find something I like!
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November 2020 by Sharon Misaki
I have shopped here for years and always seem to find something, especially for travel. I love their vests and jackets too.
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January 2020 by Katy Boyer
I love the durability of their clothing. Their designs sit my casual style.
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January 2020 by Simone Oakes
Great sales!