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December 2023 by Sara Rose
Great service. Mel does perfect nails!!Service: Acrylic nails
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December 2023 by Nelida Vargas
Thanks for the Lovely manicure you gays did for me. I love it Very friendly and professional staff service.
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October 2023 by Cheryl Flory
Got my nails done last week before a wedding; am disappointed; polish came off after only FOUR days! AND the nail technician tried to overcharge me OVER $30-$35 dollars ~ she laughed; guess she wanted a bigger tip?????I was always satisfied with their services till now.Services: Pedicure
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October 2023 by Jennifer Cunningham
I visited Royal mail with my mom about a month ago and I can’t stop thinking about how awesome it was. I was visiting my mom and we got our nails done before my sister’s wedding. The ladies there were so kind, welcoming, and did an excellent job. Thank you for the great time. I highly recommend Royal Nails for your next self care day.
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October 2023 by Cuddy W
I always bring my daughter here, but this is the second time I have brought my daughter in as a walk-in to Royal Nails to only be skipped over by others who were also walk-ins but came way after us. Today I arrived and they were busy, they let me know it would be a wait, I had no issue with that, so we sat and waited. 30 mins goes by, and 2 more women arrived and they were told about the wait. Another 15 mins goes by and one of the ladies who arrived 30 mins after me, whom also did not have an appointment, was shown to pedicure section, a worker then walks up to my and asks, Nails only? I said, no, I always bring her in for pedicure and nails every time, she proceeds to then show a "oh no" expression and tells me she filled up the pedicure chairs, I said, I know, with someone who came 30 mins after me. In reality, the lady should have been asked to get back up, as she was not next nor was waiting as long as we had. The first time this happen I figure it was just a fluke, now, it seems if your not a snobby old lady, you don't get service. I pay their adult normal price for a 8 year old to enjoy the service with amazing tips every time. But now our money will be better spent somewhere else that doesn't discriminate against a father bringing in his daughter.Services: Nail painting
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September 2023 by Darci S.
Got a great, simple pedicure done by Hon. the front receptionist was polite and accommodating as I was a walk in after a long day at work. The pricing for the basic package was $30 and that’s exactly what I was charged. Hon was polite and efficient. She made sure I waited enough time while my toes dried and then checked again before I left.This was a perfect experience for me.Service: Pedicure
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July 2023 by Courtney C
Jasmine is so welcoming and sweet! All the nail techs are very detail oriented and take their time. They made sure there were no mistakes and corrected any that were made. I’m very picky when it comes to my nails and every time I’ve left really happy! Definitely would recommend. It’s the only place I will go.Services: Nail designs
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June 2023 by Kristi Ah You
Royal nails is the best! Reasonably priced, clean and good customer service. They take walk ins but appointments are a great idea. They are busier on weekends and right before holidays.
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May 2023 by Lupe Minjarez
Very nice staff. My acrylic nails I was not impressed they looked very 90s, pedicure was amazing.but pricing is confusing lol sit at the chair it’s 40 Anything over your finger tip is considered long and it is an extra charge. they also charge per shape and if it’s gel don’t get me started lol
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May 2023 by Chantel Pulido
I had such a great experience there. All of the employees were super kind. Anna who was doing my pedicure did my pedicure perfectly and she took her time. I appreciate the service like that especially on your days off of hard work!
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April 2023 by Traci Bach
They were able to fit me in and my first visit included taking off nails that were not done properly from another nail salon. So she removed the old acrylic and put on a new set and I paid $75 plus tip. Unfortunately I did not like the way she shaped nails at all, and I told her. I have curved nails and she made them flat and square and boy like.. the corners were weak and they were lifting within 2 days. I called them and asked them if I could come back in for a redo. .I couldn't have been clearer in my request. I kept it simple. I know they don't understand English very well.I explained, and they seemed fine with removing the botched set and doing a new one.The next day when I arrived they seemed surprised, even though I had an appt. A different girl volunteered and said she could fix them? What she meant by that, is putting about an 1oz. Of glue between 10 poor nails. She made them even shorter and asked me to give the new short shape a chance. I absolutely hated the way they made my hands look. My nails looked like dog toenails- narrow and pointed and short. She had another client waiting, so she suggested a new appt to come back in 2 days. I agreed and before she could offer me available times she stopped and asked me for $55.WHAT!?She wanted to charge me for REDO plus charge me again on the follow-up appt. I couldn't believe it!! Shocked I explained once again why I was there only 4days after I had my new set.she just shock her head and walked back to her station and left me standing there. I was inconvenienced and frustrated and they wanted more money?If I had agreed to do what they suggested, I would have paid three times for one set of nails. Absolutely ridiculous. A moment later a woman, apparently the owner, approached asked me what the problem was. I explained yet again. She was angry almost immediately and said her manicurists did wonderful jobs and spent their time so I should pay them regardless if I like the nails or not. I disagreed. She threw a fit and asked me how much money I had spent on the original set. I said $75 plus a tip. She reached into a drawer behind the counter and pulled out two 20 dollar bills and attempted to hand them to me. I said "if you're offering to refund me you are short $35."Fuming, she slammed the money on the counter and started to walk away.I asked her, why?she didn't care or value my business. instead of trying to accommodate me she went back to the drawer and pulled out another $20. I laughed and said "close enough," and left feeling humiliated and vowed to never return...I took the time to tell my experience because I can't be the only one out there feeling a lack of customer care and professionalwork ethic. There's absolutely no pride in workmanship.Unfriendly, as hardly anybody spoke. When the manicurists spoke, they didn't speak English and they spoke only to each other.When I treat myself to some pampering, I want to be treated nicely like I'm important.They let me know that I'm not.Instead they throw money back at me and never apologized. Not once.They failed to convince me that I was the problem. Hence the anger.Wow.They need one of those to ticket machines..People could pull a number and they could be called to the service desk for a rushed and impersonal nail job that will be average at best.Note:There were NO licenses displayed anywhere in the salon.BIG RED FLAG.California State Board for manicurists/nail tech. would be interested in this information.However it won't be me making the call (anonymously).After writing this review I've spent and wasted enough time dealing with this salon.All I can say is go at your own riskI did my part and warned you . my negative experience is just a resource.I hope this serves as helpful in selecting a nail salon.Services: Kids' manicures
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January 2023 by Tiffani Hardwick
Always a good time at Royal Nails. And Malena ALWAYS takes amazing care of my nails.
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December 2022 by Vanessa M.
Where do I start! I was in desperate need of a new nail salon as the ones I have gone to had made me feel uncomfortable, and the finished product was expensive and not pleasing to the eye! I found royal nails through Yelp, because of its amazing reviews I now fully understand why they have good reviews! Since the beginning everyone has been super nice, I go to Mel / Malena specifically! Not only is she so professional but she is very kind and understanding.She goes above and beyond to make sure you love the finished product. She is patient and very loving! She makes getting your nails done a very relaxing experience! Her artistry, creativity and talent is beyond my expectations, and I am forever grateful and hope she stays in business in the nail industry for a long time! We need more people like Mel! And on top of it, she talks to me in English, and never once changes the language or makes me feel like she is talking about me. I can go and rave about Mel / Malena for a long time as she is deserving of this, but I will limited to here! I also have to add on the other girls and technicians are just as talented Jenny, who is a comedy and hilarious one of the crew does an amazing pedicure service! Liz is also an amazing nail technician and Jasmine the owner is also very kind hearted!
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December 2022 by Christina J.
My first time coming to this nail shop and I love it. It has such a great vibe and all the ladies are very nice. Mel did my nails and she did a great job. I also brought my mom who had a great experience and can't wait to go back!
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December 2022 by Linh T.
First set in years. Loving my overlay with a little chrome. Mel is sooo good. And finished in 45 mins
