Rent-A-Center in Modesto is generally praised for its friendly and helpful staff, offering good customer service and a wide selection of furniture, beds, and living room items. Customers appreciate the knowledgeable sales team, especially Manny and Marissa, who are described as amazing and going above and beyond to assist. Many reviewers highlight the positive experience of shopping there, with some noting that the staff is respectful, friendly, and very helpful. However, there are some concerns with the Stockton location. One customer shared a frustrating experience with delayed delivery, multiple excuses, and rude staff. The delivery was scheduled but never arrived, and when the customer went to pick up the couches, they found out the items were on display and the staff was uncooperative, even refusing to cancel the order or refund the payment. This customer advised others not to go to the Stockton store on Wilson Way, describing the staff as rude and unprofessional. In contrast, the Modesto store received high praise, with customers recommending it for its great service, safety, and thoroughness during delivery. Overall, Rent-A-Center in Modesto is seen as a reliable and customer-friendly place to shop, while experiences at Stockton may vary and can be disappointing.
