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July 2024 by Christie Villavicencio
The pharmacy tech is a tiny hispanic woman who always helps me, she always goes above and beyond.
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April 2024 by Sharon Adams
The pharmacists are amazing people very loving, kind, and very helpful. Thank you for everything you guys do.
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August 2023 by Joseph N.
This Raley's bakery has the best brownies I ever ate where it just hard enough on the outside but chewy on the inside. I come here every week to buy brownies. My sister in law would buy these brownies before heading back to the Bay Area
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October 2022 by Teresa Harrington
Service is slow
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July 2022 by Stephyandmike P.
This pharmacy is not good for people with disabilities, live far away, or work between 8a-5p. I know the pharmacy that I use fills my prescriptions while I wait!!! Raley's pharmacy tells my senior parents who live far that they'll have to wait til after 4pm. There should be a Disability Law that stops pharmacy's from making elderly or disabled customers from having to wait or come back. It's difficult for seniors or elderly customers who've had a doctors appointments in the morning to have to come back 8 hours later. My pharmacy will make me wait but the longest is 2 hrs on a busy day. They also will accommodate customers with complications, disabilities, seniors, or live far away. My opinion is to go to the bigger and better serving pharmacies like Walgreens, Rite-Aid or even Walmart. Raley's hours are ridiculous; they don't open til 10am, they close for an hour between 12-1pm and close by 7pm. Their customer service is also rude and they treat their customers like they're an inconvenience. I Called to talk with the manager and of course he was no help and was rude and had no idea how the pharmacy runs. They need a district manager for just the pharmacy. They also said they will not use any of the pharmacy discount companies like GOOD RX because they'll lose money. People need help with prices rising.
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June 2022 by Jen J
Love them! I’ve been going here for years and I love that they know me by first name basis and vice versa. I’m super comfortable there. I have really bad social anxiety so this is a big plus for me!
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February 2022 by MandD Productions
Didnt like the cashiers there, they were rude and not too friendly there, I wish they had self checkouts there so I wouldn’t have to deal with that!
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November 2021 by Everardo Ramirez Jr
Great service and they know you as soon as you arrive. They treat you human and are concerned of your life. They congratulate me on my marriage and ask when I will bring my wife to the states. They see and talk to you like a human and not just another customer. Great ladies working there, it's like the old days where your neighborhood pharmacist knew everyone in town.
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August 2021 by Elaine Mosqueda
They have been very helpful when ever I have questions in person or over the phone.
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February 2021 by Yaelliee
Recently called for a prescription and the woman who answered the phone by the name of “Dimple” was very rude. Talked to me in a very unprofessional manner and had a bad attitude. Usually get nice people to help me but this woman was terrible.
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October 2020 by Apothecaria_YT
Ive been going to Rayleys since i was very yoing all the staff are super nice and the pharmacy staff are just the best Andy and Janet are great their quick if your in a hurry they make sure everything you need is there and their great to chit chat with while you wait as well ??
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August 2020 by Sarah Ayala
I have been going to this pharmacy for about 6 years now. These people are amazing! They are knowledgeable, helpful, friendly & kind! I got my mom going there as well! Highly recommended!
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July 2020 by Nancy V.
I've been coming to this pharmacy and grocery store for over 18 years and have been happy so far; but today, not so much. I dropped off a RX and I'm shocked how I was treated by a new pharmacist, I can't believe how unprofessional, spiteful and unsympathetic she was to my situation and I'm sure she'll treat others the exact same. She is new there, very young (nothing against that, I'm proud of her hard work becoming a pharmacist at her age, or at any age for that matter) but, Its obvious she needs some coaching on customer service, she's clueless. Companies that understand the importance of customer satisfaction and quality care, would take their time to hire the right person in each position. So, I dropped off my RX very early, thinking I could get it back within an hour or so, which I was told I couldn't because this specific medication was only filled from 4-5 (why, I don't understand), I told the clerk that I needed to go out of town, so if they'd consider, please, filling it for me this morning, the clerk said "we can't", I asked her if I could speak to the Manager/pharmacist, which is a tall blonde lady, she has always been so gracious and kind, little did I know she was out until Monday and this new female pharmacist, I've never seen before approached me. I was very kind (no reason not to be) as I started explaining the situation, mind you, she was leaning on the counter as if speaking to me was such a drag, she didn't allow me to finish my sentence as she immediately responded aggressively "well this is the policy, can't help you!!" I told her I didn't appreciate her attitude and her response was "well not sure what you don't understand" well that was JAW DROPPING, I, of course, was so shocked I was being treated this way, not so much because I was told no, it's how I was being treated! It's not what you say, it's how you say it! A little sympathy and understanding would of been nice, I would of been fine with that, and still been told no. I will speak to the Manager on Monday, this is not over. I hope others don't get treated with such unprofessionalism.
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March 2020 by Thomas C.
Haven't got a clue with regards to Coronavirus standards, alerts, USA/Gov mandates. Fills 1/2 your order. Never use their Pick-Up. Horrible
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March 2020 by Rebecca C.
Delivery is my choice due to my age and health. My order was small this time and complete. The delivery person left the bags at my front door so there was no contact. Raleys is dependable, and they will call me if a product is out of stock
