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February 2024 by Celia Ordaz
I've been to this Quest Diagnostics three times as a walk-in without an appointment. I check in through their device and enter all my information required wait. I have never waited more than 30 minutes for them to call me in and out. The staff greeted me and treat me like family. Keep up the GREAT JOB.
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January 2024 by Scott Rash
Went to this lab today for the first time. Ashley was very helpful, knowledgeable and compassionate. I will use this lab again.
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November 2023 by Kayla Inthavong
Sophie, Ashley, and Marquis are my three favorite phlebotomist here at this Lab. They worked as a team and has done a very tremendous job of helping me as a patient here at this lab site. I have lab work done regularly on a monthly bases and my blood are difficult to draw. Sophie, Ashley or Marquis has calmly put my anxiety at ease. They were very patience every time one of them drawn my blood . They are friendly, politely, patiently and very competent. They took their time and talked to me throughout the procedure. They treated me like I was their family and friends. They are an excellent phlebotomist and I wanted to acknowledge what a great care they took with me and with theirs other patients. Thank you again, Sophie, Ashley and Marquis!! You guys are awesome!! DON'T ever LEAVE me . I would not go to this Lab if you guys are not there. I have been going to this lab for a very very very long time. I noticed all three of you Sophie, Ashley, and Marquis are positive TEAM player at this lab. You care for all your patients. Keep doing what you guys do best !!. Love you guys!!
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November 2023 by Rebecca A.
had my blood work done marquis. it's always a huge deal to me because i hate blood, needles, veins, i have the hardest time going to get blood work done whenever i need it and marquis did an excellent job. super nice, friendly guy. =)
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November 2023 by Jeannetta Lennox
They have always treated like family and care.
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September 2023 by Kathy Collins
I want to extend a heart felt THANK YOU to Marquis. He is an excellent phlebotomist.
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July 2023 by Google Review
5 star for Marquis. Friendly, respectful & does the job quick!
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June 2023 by Bethy R.
It was easy to make an appointment online. Self service kiosks made it easy to check in on arrival. The technicians for both me and my husband were efficient and quite capable. Neither of us have pain or bruising at the draw site. Whomever posted directions on Quest's location is a dear and helped alleviate the stress the morning of the appointment. It was easy to park and find the office!
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June 2023 by Patty B.
Thank you for your help today!Sophie drew my blood for pre-op lab this morning. I am a difficult draw. She got the butterfly needle in, first try. I was so grateful! The entire check-in process is now automated and there are two kiosks available to take pictures of your ID and insurance cards. I literally waited for a good three or four minutes for a receptionist, and finally noticed the kiosks. The process was efficient and quick. As I was leaving, I told the next gentleman going in that Sophie was great. He said to me that he already knew, because he had her last time! Thank you to Quest Lab for employing such a professional and kind phlebotomist!
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May 2023 by Rose Torres
I need to speak to an agent , the number I was provited with does not give any information on any additional numbers to speak to an agent.
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May 2023 by Angel Pimentel
Today I had a walk in for my labs & Marquis helped me out. He was amazing, kind, gentle, & made me laugh! ONE OF THE BEST QUEST EXPERIENCES IVE HAD! Thanks MARQUIS!?⭐️
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April 2023 by Kristilyn S.
No one answers the phone then you get a computer that doesn't understand English & sends you back to the beginning or says goodbye when all I was trying to do is make an appointment then after I had finally what I thought was an appointment the f***** computer wouldn't repeat the code needed to give to the desk!!!!! I don't know why they can't pick up the phone like humans & give me a number then I'd be done but I had to call several times and listened to the recorded message then couldn't get through to a human so I had to go online finally just to make an appointment! I'm a senior & this is very confusing and frustrating! It's sad that no one seems to care how difficult it is to deal with computers and not people. You need to upgrade your system!
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June 2022 by Bev B.
Went in for my annual blood work. Making an appointment is the best way to go no wait time excellent service. They always have a difficult time finding a vein however had an excellent phlebotomist named Erinshe was wonderful
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February 2022 by Andrea Ryan
I wanted to give a shout out to my phlebotomist today named Marquis. I have labs done regularly and my veins are difficult to find. Marquis has a very calming manner and put my anxiety at ease. He was so kind, polite, and competent. He took his time and talked me through the procedure. He is an excellent phlebotomist and I wanted to acknowledge what great care he took with me this morning. Thank you again, Marquis.
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November 2021 by Ozzie W.
This was my first visit to this location. It was annoying to find out that THEY DID NOT OPEN AT 6AM as listed on the Quest website. The building is open at 6 if you want to be first in line (there are 3 or 4 chairs), but the Quest Lab didn't open until 7. I wasn't sure I was in the right place because I just saw a bunch of doors and hallways, and I don't remember any signage on the building, the doors, or from the streets/parking lot saying QUEST. However, once you find the 1401 entrance, if you know the office number (107), it's not that hard to find--it's the first door on the right--and the day I went there was a standing sign outside the door as well as posters on the door. Compared to other locations, this one felt small and closed-in, so I didn't like that. I had made an appointment online, there were 4 or 5 people ahead of me in line, but I was out in less than 15 minutes and the staff was friendly, so overall, it was a good/average visit.
