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November 2023 by Terri Elizabeth Simmons
It's ok. Not the better of the mister washes. Left my back window still dirty. Vacuums are old. But if you're a member and near and just need a quick wash it's fine. And the people who work here are very hard working and sweet
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November 2023 by Marisela Aviña
I like this locations employees are always friendly and their vacuums work.
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November 2023 by Samuel Mann
Highly professional company with excellent staffing procedures that has created a very professional experience. Highly recommended premium subscription service company.
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October 2023 by Golf “The Golf Pilot” Pilot
Require a sticker is put on the windshield now if you want your car washed. Wasted 15 minutes trying to pay then wait while they figured out how to issue a refund. Still have a dirty car
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September 2023 by Claudia Newcorn
Staff is always polite and helpful. Cleaning is good, tho' some of the brushes look a little worn. Hours are convenient. I find they pack the cars in more closely than Prime Shine did, which increases the chance of a bump in the rear if you delay on exiting.
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September 2023 by Lemmie Klein
I've been a long time full wash customer for several years. I take my truck through at least once a week. Some times I'll run it back through after a long drive. No charge for the extra wash. Love this.
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September 2023 by Shannon Cross
The employees were very nice and considerate. I got a basic wash and free vacuum. My car looks shiny, I'm happy.
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September 2023 by Lea A.
I want to Let All you Know That Joshua at Mister Car Wash on South McHenry. Across from 711 is the Best!!!! Every Time I go in there he Greets me with a Smile. Iam so Glad That you have Him There. I wish others would Follow by Example. We Need more Joshua's In this World. I Thank you All. That are also There . God Bless you All.
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September 2023 by Bethany Dutt
Came out with a dented/scratched car and 0 accountability. Manager says the video footage shows the scratches were there prior but I know forsure it happened during the carwash. I asked to review the footage and they will not allow customers to view footage at all unless going through insurance or court. I have a 1000$ deductible... come on!! I guess I'll fork it out but such a sad experienceBeen a monthly member for some time now... I'll be canceling all 3 of my cars on the monthly plan... be careful!!!!Attempted to call the number provided below and after 30 minutes on hold they hung up on us...
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August 2023 by Skip Russell
Great place for car wash the one on McHenry avenue and Morris needs upgraded vacuum cleaner like the rest of the mister car has that's my only complaint all the rest of his great good job
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August 2023 by Nesto Castillo
Not the best place to get your car washed, you'll see Soap scum that damages paint roller brushes that scratch to paint. They also won't not be held responsible for any damages caused by them.
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July 2023 by Colleen D.
Very disappointing today.Arrived to vacuum our car. Gentleman nearby was playing very loud musicWe waited in line for our wash and had to get out of the car to ask how soon we could move forward-there was only 1 car in front of us. The woman in the car and the employee Alyssa just seemed to be having a long leisure chat.I suggested to Alyssa that the gentleman in the lot should turn down his music.Alyssa did not even respond to me.Customer service needs to be addressed.I would not recommend this business location.
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July 2023 by Susan H.
Took my car thru the was 7/22 at 8:23am. Pulled out and immediately stopped at the next business to wipe it down. The rear left tail light was missing. Went back and the found it in the washer. They tried to "snap it in". Nope. It had broken off completely. They filed the claim paperwork and took pictures. Got an email later that day saying management would contact me in 72 hours. I waited until Tuesday night and emailed them back that I had not been contacted as the email suggested I do. On Wednesday I called and left a message. No reply. On Thursday I emailed corporate and left another message. On Friday I left another message. No one will answer the phone at Mister Car Wash and no one has contacted me. Guess we're going to small claims court.
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July 2023 by Kim P.
I've been charged 29.99 instead of 19.99 for the past 8 months. My fault for not paying attention to my statements. But who would think that it would change? I had a new bank number so I went through one day they swiped it... good to go..no questions and they charged me more. I have called and called and emailed. Nothing. Went to talk to the manager she said you must of signed up for the 29.99. I would never! No one will get back to me still!
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July 2023 by Rich Axelrod
Great place for a fast quality wash.. very affordable for unlimited washes! Even the vacuums (self service) are included for free!
