-
February 2024 by Evan S.
I made an available appointment online at 4:30pm -5:00pm today by accident, when I meant to request an 8:00am-10:00am for tomorrow. Upon receiving a confirmation call from Mark, he condescendingly scrutinized me for making the available 4:30pm appointment seeing as it was an oil change and that can take a bit of time. I apologized, telling him it was a mistake and he proceeded to reiterate his frustration with me doing so. In this 30 second phone call, I had to pass on bringing my car here out of self respect. I don't deserve to be condescended, even if he may be having a bad day.
-
February 2024 by Samson Brown-Uptegraft
Cheapest, honest auto work in Modesto. Mark is the man! Highly recommended ?
-
December 2023 by Lisa Cowan
They were fast. I thought a bit pricy for an oil change.
-
December 2023 by Amber
I’m definitely coming back to this Midas location. Mark and staff were very nice, professional, and took care of my vehicle in a jiffy! I appreciate your kindness Mark, and how thorough you were. Thank you!
-
December 2023 by LaTanya Degraffenreed
The detail serviced I received in July from this Midas was unmatched. Mark was very specific with what I needed for my model of car. I really appreciated his knowledge and customer service.
-
December 2023 by Corrine Hilton
About three weeks ago I purchased new tires for my 2004 Toyota Avalon. I drove to Midas for an alignment and met with the owner, Mike and found him extremely nice. What shocked me, I was told he would inspect my car but not do an alignment if not needed. This was definitely a first for me, because I have never not received an alignment with new tires my entire life. While waiting for the results, I could not help but notice the atmosphere, especially when conversing with another customer who also received good news and had been taking his car there for the past 3 years, explaining how trustworthy and great the shop is. When, Mike told me I did not need an alignment and that I did not owe him anything I knew this is the shop for me. He was so kind and honest I intend to return very soon to have my spark plugs and air filter changed. Keep up the good work Mike & staff, and will recommend your services to others.
-
November 2023 by Suyapa Lara
I went in the other day to get my car checked. I had my vehicle towed because I had some unknown possible electrical issues with my car which made me feel unsafe to drive myself there. I was immediately taken cared of, the owner and a couple other technicians jumped in to start diagnosing the issue. They took their time to deep dive and ask further questions to get to the root of the issue. Fortunately they figured out what the issue was, which didn't require any repair, they simply did some troubleshooting and resetting. They then tested my car multiple times to ensure everything was ok. I was surprised to not get charged anything! I insisted on at least giving a generous tip but they refused. They took time out of their schedule to make sure I was well taken cared of and did not even ask for a diagnostic fee. This simple act of kindness just shows how much they value their customer satisfaction and trust. I will for for make this shop my go-to place for any automotive repair/maintenance needs. I walked away feeling very appreciative and with an ease of mind, definitely recommend coming here!
-
November 2023 by Wayne Taylor
My wife received amazing service. I was out of town and my wife’s right blinker went out. She bought the part from o’reilys and was referred to Midas to install. She was having issues installing herself so she went to Midas and they helped. To know she can get great service while I am out of town and not get ripped off I a relief to me.Service: General repairs & maintenance
-
November 2023 by MZ V
Took my car to Midas because of a noise and smell it was making. Turned out it was the air compressor. When I came to pick up my car the shop showed me the part that was replaced. My a/c is now blowing cold air witch is a first since I bought it three years ago. I will be returning with any car issues.
-
November 2023 by Bojan Dragasevic
took me without an appointment, were done in a very reasonable amount of time and followed-up after as well. Mark was very pleasant to deal with
-
November 2023 by Paulina O.
Honestly the best shop I've been to and it's hard finding a really great shop with genuine people. All the services my car has needed and will need is satisfied every single time coming here. I have built trust and honesty and that means everything. Thank you Midas for everything!
-
October 2023 by Brenda
I give this Midas location 5 stars, 338 Mchenry Ave Modesto the staff was very friendly and very helpful they are so informative I really appreciate that every time I go there the service is always professional I highly recommend this place
-
October 2023 by Lisa Jones Espinoza
My son took his car they help him out and work with him the staff with friendly great place ?Service: Steering & suspension repair
-
September 2023 by Heather Rich
So very impressed by the customer service here. I dropped my car off before business hours for an oil change and tire rotatiom and Mark let me in early to make sure they had everything they needed. After I left, he called me to let me know my front tires were split and asked permission to send photos to me. He sent them and just as he said, my tires had severe cracks down the tread. He assured me back tires were fine, which had been recently replaced. They dont push for extra unnecessary services, including the full synthetic oil change, like Ive heard at other places. Im so glad I found them. I will be returning for all my maintenance and recommending them to anyone who needs a reliable car spot.Services: Tires
-
September 2023 by Nancy B.
I needed an oil change today and jiffy lube was trying to charge me double. We left to find somewhere else to do our business and decided to call Midas. From the jump, the guy that answered the phone was not only extremely helpful but he was friendly. We asked if we needed an appointment and he told us to come on in! The manager Mark was awesome! As soon as we filled out our paperwork, they got started on our car. We explained to the manager how Jiffy lube told us it was mandatory to use synthetic oil. We told him they told us there was a TSB on it and asked him if he could look into it for us. He immediately checked on it and said there was nothing in the system. Just as we had suspected. Our oil change was completed in a timely manner and we were on our way. We were so impressed with the great customer service that we decided this will be our new oil change place from now on. Thank you to the manager Mark and his team for making this a pleasurable experience and for doing a great job!
