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March 2024 by Della G.
Just went to Mancini today.. we purchased mattress a few years ago... it broke down one side. Called yesterday spoke to a young man named Melvin he was so nice on the phone.. told us he could help us with our issue.. So today we went into the store and he worked with us to get us credit and get us a new mattress coming ... he did a great job Thank you Melvin ... I totally recommend him and this store.. would definitely buy from them again!!
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March 2024 by Glenn B.
This review is long overdue! We made our purchase on Mother's Day of last year. Bill was an awesome salesperson! We thoroughly enjoyed our new mattress every single night! Bill went out of his way to go over and explain every feature on the Aireloom Amargosa Streamline mattress as well as make sure it would work for our platform bed. Thank you Bill and and Mancini's Sleepworld
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January 2024 by Amanda L.
Amazing service. Top quality products. Well stocked store. After quite a while of mattress shopping (just over a year) we tried Mancini's. First we were greeted by Bill. Honestly one of the best sales men we have met. Gave us plenty of information and then went away! Allowed us to really try out the mattress and communicate with each other, without standing over us and continuing to "sell us". He was very knowledgeable and friendly. We visited the store December 27th. Cant imagine many people buying mattresses two days after Christmas, so I wasn't surprised the store was empty. It was actually really nice. Allowed us to try many different mattresses and really looks around the store. We've been to MANY high end stores and mattress outlets. These were some of the best prices we have seen. Comparable to Macys. I am upset we didn't try this store earlier.
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December 2023 by B C.
This is the best place to buy a bed Bill the manager is very knowledgeable and will get you the best price on what you're looking for he is very professional I would not go anywhere else
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December 2023 by Denise G.
The gentleman I worked with, Bill McClamy , absolute best customer service I've experienced in years . Very knowledgeable about the mattresses and which would meet my needs . It's rare to say to find the level of customer service that he provided . I would highly recommend this store for mattress replacement particularly Bill McClamy ! He went over and above for me ! Thank you Mr McClamy !
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December 2023 by Cristy H.
I had the best experience shopping for a new mattress! This is a big purchase for me and I wanted to make sure I found the right one at a price I could afford and Zachary Wise gave me The Best Customer Service! He was so helpful, honest, and worked with my price point! He went above and beyond to help me, you just don't get this kind of service anymore so I highly recommend shopping here! I also want to give a shout out to Melvin Lal who was also helpful and friendly!
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November 2023 by Kevin B.
great customer service. 11-10-23 Sean F. is a great employee to represent this company. He represents everything good about proper customer service. Knowledgeable, helpful in finding good deals, making discounts and delivery arrangements. 10/10. this is my second purchase from this store and will certainly not be my last.
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October 2023 by Rachel R.
If your looking for a place to buy a new mattress, look no further! Bill is such an amazing soul who is funny, kind, professional, and very knowledgeable on his products/floor inventory. He will provide you with excellent customer service and ensure that you find exactly what you are looking for. Lastly, do yourself and family a favor by investing in your sleep.
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October 2023 by Tony Pastore
The manager, Bill, was supremely helpful. He allowed us the freedom to shop for ourselves without "selling" to us. When we had questions, he has helpful and accurate answers and was able to show us what exactly what we were looking for. We were able to schedule our delivery quickly, easily, and pay with no hassle.Edit: its been two years and the mattress I bought has a spring lump right in the middle. A mattress should last more than 2 years and it isn’t a cheap item.
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October 2023 by Kevin Werther
We want to start off by saying we had a good experience in 2015 when we purchased a bed. But this experience in 2023 was MISERABLE. The order arrived on the expected delivery date--but one bed was the wrong size, and the bed frame parts were mislabeled, apparently. This issue took several days to work through--and even then it wasn't truly resolved. Communication was HORRIBLE. The store was never clear as to what was going on, the warehouse couldn't find the parts, and what was worse of all: there seemed to be a lack of concern from anyone we spoke to except for Bill--but Bill was unfortunately not in the store when we needed him most. (He's the only one in the Modesto store that seems to know what he's doing.) Bill is a nice guy, and he tried to help, but in the end we're not sure we received the discount he promised us (seems some fuzzy math was happening). We went through three or four delivery windows, and each time either a part was missing, mislabeled, or just plain wrong. We ended up returning the bed frames. One of the delivery windows: the truck never showed up, and we never got a call to inform us why. Terrible, terrible service. We are done with Mancini's Sleepworld.
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September 2023 by Carlos Y.
I just wanted to drop a note to express our appreciation of the service we received at the Mancini Sleepworld Store in Modesto, California. We had previously purchased a Tempurpedic King Bed and returned to get a replacement remote and decided to also buy two Flexsteel Power Recliners. The staff of Art and Imelda were very helpful, and Bill, the store manager, who helped us with the previous bed purchase, provided excellent service with a follow up issue I had. It makes a big difference to go to an local establishment that recognizes return customers, and provides consistent excellent services to the consumer. Thank you, Bill and the staff at Mancini Sleepworld in Modesto.
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September 2023 by Sherri R.
Bill and Zackary have been such a great help from my first purchase last year 2022 in May for an adjustable bed and mattress during my husband's illness which left him unable to walk then after his passing in june of 2022 i kept the bed but then in 2023 decided to gift it to my daughter, met with Zackary and Bill to downsize helped me decide on whatbis the most comfortable bed, and the exact headboard I was looking for, then I went back to get the matching dresser, ans night stands they took care of everything I left very happy with my purchase. Thank you Zackary and Bill for exceptional customer service
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September 2023 by Kevin W.
We want to start off by saying we had a good experience in 2015 when we purchased a bed. But this experience in 2023 was MISERABLE. The order arrived on the expected delivery date--but one bed was the wrong size, and the bed frame parts were mislabeled, apparently. This issue took several days to work through--and even then it wasn't truly resolved. Communication was HORRIBLE. The store was never clear as to what was going on, the warehouse couldn't find the parts, and what was worse of all: there seemed to be a lack of concern from anyone we spoke to except for Bill--but Bill was unfortunately not in the store when we needed him most. (He's the only one in the Modesto store that seems to know what he's doing.) Bill is a nice guy, and he tried to help, but in the end we're not sure we received the discount he promised us (seems some fuzzy math was happening). We went through three or four delivery windows, and each time either a part was missing, mislabeled, or just plain wrong. We ended up returning the bed frames. One of the delivery windows: the truck never showed up, and we never got a call to inform us why. Terrible, terrible service. We are done with Mancini's Sleepworld.
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August 2023 by Mia
Best customer service ever!!!! Bill is so pleasant and patient, he answers all questions and really takes his time to make sure you’re happy with your purchase. I will definitely buy all my future mattress from this store as long as Bill and the staff continue to treat everyone with such great customer service.Mia Jarmon
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July 2023 by nicole hyske
We have been searching and searching for the perfect bed.. I’ve had many back surgeries so to find the “perfect” one had been difficult until.. we went to Mancini’s. We were taken care of by Bill. He was absolutely patient with us and encouraged us to really take our time.. he explained literally everything about every bed we tried. He was extremely knowledgeable about all the beds in there. When we found the perfect one, Bill worked with us on the price.. “with the perfect bed came a high price but he made sure to make it the perfect price for us as well. I’m telling you guys, if you’re searching for the place to buy your next bed, furniture, etc.. go to Mancini’s and ask for Bill.. he will absolutely take care of you!!!
