10AM - 9PM
3401 Dale Rd Suite 900, Modesto“Update. 11/4
La-Z-Boy I would like to give credit where credit is due. I would like to extend a sincere, thank you to Michael at the La-Z-Boy store in Modesto California. Michael, you showed my husband and I that you truly have earned those awards that are hanging in your store.
Now going through the channels, we see that the company Northern California chair corporation is the one who had the manager by the name of Desiree, who showed no professionalism and quite frankly does a disservice to the company.
La-Z-Boy showed their character and where their priorities are with their customers. Thank you again, Michael and those associates around you who helped to resolve this issue the way it should’ve been handled.
La-Z-Boy what a horrible excuse of a company. Friends and family let me tell you a story. A couple months back. We bought a chair for Tom ❤️ a new rocking recliner. He’s been looking for months and found this one at lazy boy.
We didn’t have the chair for a month and the chair was making creaking sounds and popping. We thought maybe had to be worked in. Nope. While Tom ❤️ was sitting in the chair, we noticed particles falling off from the leather that was being scratched off from the base and then the spring popped write off! . La-Z-Boy sent out a tech and he even rolled his own eyes, knowing what kind of product he was dealing with. He put in new parts that took an additional month and a half because they lost the parts and didn’t know where they got delivered to. Finally, the tech put a new base on and springs and was on his way. Not three weeks later the spring broke again. Tom ❤️ called lazy boy customer service and got a product manager by the name of Desiree on the phone. Desiree was rude and disrespectful. She was accusatory and even went as far to ask my husband how much he weighed! We went to the store and talked to the manager, escalated it to another gentleman. And then to a VP and have gotten no where!
Needless to say the customer service and the quality of these chairs go hand in hand. They are absolutely horrible! Do yourself a favor and do not even entertain to buy from Lazyboy. You will be sadly disappointed and will spending way too much money on a product that is poorly made.
Please share our experience. In hope it will save others from the same experience.”
“Every time I go in the staff is very friendly and helps me find everything I need. There's almost too much to choose from as they have every light and fan combo you could ever want. We recently bought some bathroom lights and they really upgraded the guest bathroom. I always love going in and seeing what is new.”
“We don't go in here enough. I forget about some of the great stuff in the food isles. I bought a Tabasco sauce I never tasted before and a couppe other items. My wife wants a new set if dishes and we found a set she really liked.
Go in. You can't regret it!”
“We were looking for a cabinet and vanity. Sherry assisted us with the one cabinet we liked and showed us online vanities that were available. She even went so far to call around to see if any of the one we liked was available in any local store. She wanted us to look at it before ordering to ensure it was what we wanted. Great customer service and we would definitely return when looking for any additional furniture.”
“Came during MODSHOP with my girlfriend, seemed to have a lot of cool stuff, but it was absolutely packed, so we'll have to come by again to truly experience the whole thing”
“Lots of unique items and gifts. Quality home decor, including lamps, artwork, and accent pieces. No one will walk into your home and say “I have that same painting or accent piece”! Friendly employees happy to help with putting “groupings” together. Just take a few photos of your area of concern and they can help give you ideas.”
“I love this place! The cutest gems are found here. The staff is so helpful and they let you browse without pestering you to buy something. I truly love the high quality items that are featured here.”
“Darcy at the Modesto store was absolutely wonderful! My husband and I were completely new to the Sleep Number concept, so, she took extra time to explain the products, available options and features, and helped us test out numerous beds. She also made fantastic pillow recommendations, including a wedge pillow that was perfect for my hubby, it's been a game-changer for his sleep. If you are in the market for a new bed, you should definitely go visit this Sleep Number store!”
“I love this store so much. All the staff are very helpful and even try to give you the best discounts they can on their own free will. It also has a very organized means of item pickup and is very organized.”
“Right now they have fall decorations so the whole store smells like cinnamon apple. They're also putting out their Christmas decorations which feels a little rushed (it's july) but at least you can get a head start on buying them I guess lol”
“I find the best stuff there, I just bought a Burke & Dooney and saved at least 120$. Probably more after shipping. I love being able to purchase at a Brick and Morter. Support our community.”
9:30AM - 10PM
3501 McHenry Ave, Modesto“I haven't been over there in some time but man that place was super clean the outside was beautiful super clean... The staff in the manager they were super nice ?”
“I recently had an outstanding experience at Ashley's Furniture, thanks to Josh, the sales rep, and the store manager. From the moment I walked in, Josh was incredibly attentive and went above and beyond to help me find exactly what I needed. He was knowledgeable, patient, and never made me feel rushed or pressured. The store manager was equally helpful, stepping in to ensure that I got the best possible deal. Together, they made the entire shopping experience smooth and enjoyable. I left the store feeling confident and satisfied with my purchase. If you're looking for top-notch customer service, ask for Josh at Ashley's Furniture—you won't be disappointed!”
“This store was clean and organized AND HAD CASHIERS READY TO GET CUSTOMERS IN AND OUT. LOVED IT. Went on my lunch break , I found what I needed, got in line, didn't wait but 2-3 minutes, and they had me on my way. I even had time to grab a bite to eat. Keep up the great service Ross off of Sisk!!”
“I took a used king size pillow top matress that was leaning against their trash dumpster and it was a great matress. Now I am going to buy 15,000 twin size matresses for my 1000 care homes from sleep haven. I will make 1 billion dollars + 200 million more in the next 20 years. Thank You Sleep Haven!”
“I was very happy with the service they are very helpfull without been agresive or making you have to buy something. Nora who help us gave us great options and tips.”