-
July 2023 by Luzviminda S.
Location has a great selection and Amparo was super cool and helpful with me and my man getting a great deal on a ps5 and charging home for the controllers great service :)
-
July 2023 by Kenneth park
The workers were very kind. I had no problems of any sort, and I was very lucky to get the last copy of the game I was getting
-
June 2023 by Abe
Rude guy didn't help me look for a game even though he just helped the previous customer search other Gamestop locations for their game. He was too busy texting behind the counter. This is the closest gamestop to me but I'd rather drive an extra 10 minutes to the plaza parkway location from now on. I've had many positive experiences there
-
May 2023 by Liz Garcia
I pre-ordered for TotK here, was told at time of purchase they could use my phone number to look up my order when I came to pick itup, and to call ahead to see if they're doing a pre-release for it the night before (May 11.)I did call ahead earlier this week and spoke to someone there confirming that I could show up just before 9 and I would just need to wait in line, which I did. I waited in line for a half hour only to be told when I got to the front that I had to have stopped by earlier today to get some red ticket and they couldn't give me my preorder because the registers are closed. I have already paid for my item and never in any of the multiple conversations did anyone tell me anything else. I followed their instructions and they wasted my time. I get that they were busy but the employees were very unapologetic and made it clear they dgaf. This was my first experience trying to make a purchase at this location and, with all the other places available to buy games items, it will definitely be my last.
-
May 2023 by Liz G.
I pre-ordered for TotK here, was told at time of purchase they could use my phone number to look up my order when I came to pick itup, and to call ahead to see if they're doing a pre-release for it the night before (May 11.) I did call ahead earlier this week and spoke to someone there confirming that I could show up just before 9 and I would just need to wait in line, which I did. I waited in line for a half hour only to be told when I got to the front that I had to have stopped by earlier today to get some red ticket and they couldn't give me my preorder because the registers are closed. I have already paid for my item and never in any of the multiple conversations did anyone tell me anything else. I followed their instructions and they wasted my time. I get that they were busy but the employees were very unapologetic and made it clear they dgaf. This was my first experience trying to make a purchase at this location and, with all the other places available to buy games items, it will definitely be my last.
-
April 2023 by Nolen Dragon
I drove half an hour because it's the closest game stop to me and online it said it was open till 8pm and when I got there it was closed ???????
-
March 2023 by Trap House Gaming
Great got my steelseries arctic 7p+ here
-
February 2023 by Anthony Hodge
Dirtbag at front desk doesn't know how to specify what you need for a trade in, then when he gets it all he acts like it's all garbage. Whoever is the manager at this store needs help asap no gamers coming here anymore.
-
January 2023 by Peonny V.
633847 Víctor from this store horrible customer service and very rude not professional at all . I had came In earlier to get my daughter a game and it was 12.99 came later and tells me it's 24.99 and makes it seem like I was crazy and making up s*** ! Wtf is that this is a game store what do you get out of lying ??? I'm confused and upset . Also I was on the phone with my daughter and he comes to tell me to make a Final decision theirs still 30 minutes before closing if you're in such a hurry how about next time you don't get closing shift . Will never be going back to this Game Stop . You guys need to hire people that are nice and not in a I WANT TO LEAVE. Mood . NOT OKAY . If I could give 0 starts I 100 percent would .
-
December 2022 by Fredo C.
Shoutout to Vicotr, very nice and helpful. I absolutely enjoy shopping at gamestops.
-
December 2022 by Bonnie Dawson
Nice store but they didn't have any Razer cards . They should have them in stock . I do like the store .
-
November 2022 by Azoreanprincesa faith
They won't take old console or sports games back in exchange for cash. Going somewhere else instead.......
-
July 2022 by Josue
Always buy here as a first option.
-
June 2022 by Amber Mendoza
Love this place staff very knowledgeable and helpful♥♥♥
-
May 2022 by Tracey A.
I went in looking for something that, according to the online info, this store supposedly had. I went in and spent a good 10-15 minutes looking around for it before finally asking one of the employees for help. He looked it up on his computer to confirm the store had it (they did), however HE didn't know where it was. He spent all of a minute and a half looking for what I asked for before giving up and hiding back behind the counter and complaining to his fellow colleague that I and what I was searching for was a "******* waste of time". I had to go to another store in Ceres to find what I was looking for. Luckily the employees at that Game Stop were much more friendly.
