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March 2024 by Johnny A.
To everyone in Modesto CA.. stay away from this place...the service advisor PJ..is only concerned about making a sale for his commission....I went for a alignment job and took it in twice and they didn't even complete the job and they tried to make me purchase other repairs while they didn't complete the first job then I watched them. Charge another person for a job they could not get the parts for and they knew that and still charged him for nothing.....plus they got grease all over my carpet in the truck.....very negligent and incomplete work.. sloppy...I took my truck to another shop and they did the work correctly and right the first time ... plus they sent me out back to the streets not fixing the alignment job and that's unsafe and could of damaged my truck.....and they tried to make me repurchase new parts.... to replace new parts I already had replaced a few days ago....they are very dishonest and you should take your car to another shop....they are only concerned about overcharging you and they don't even finish the job correctly....
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February 2024 by Maha DEEP
Great folks. Ritchy was great.
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February 2024 by Paul
Go to countryside tire in Turlock to get your car fixed very fast Oil change brakes are done fast Long as he show up early in the morning, you get out quick this place is a real deal.
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February 2024 by Hayden U.
I went in on 2/11/2024 for an alignment on my 1997 Lexus ES300 which I recently picked up as a fixer upper. Dropped the car off as I was quoted an hour and a half wait time for the service. Long after I was already gone busy with other obligations, about an hour later, they called me to let me know they finally got to the car and "will not be able to continue with the service." When I inquired as to why they simply responded with "We don't work on cars like that." Like what? It is a perfectly running and driving car. The issue they were having was with the alarm system as my driver's side door lock is not connected to the alarm system so one must simply unlock it from the passenger side. Not a big deal although this was the reason they would not continue with the service. Extremely rude staff will not be coming back to this location, ever.
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February 2024 by Jamar Kirton
Excellent and timely service, as I have come to expect for decades.
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February 2024 by monique montee
I never have trouble with bringing my car to fire stone. The staff at the modesto store are great. My car broke down again recently, and it is being worked on right now, and I trust the mechanics there.
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February 2024 by Jacob Valladao
Employees are very friendly and professional, and car was taken care of quickly.
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December 2023 by Francisco G.
The service was terrible, super slow work. Over 2 hours for an oil change and there were no other cars in the garage ahead of me.
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December 2023 by Mike “Brother Spike” Faires
Had to wait 1 hour past my 8:30 am appt, with communication or explanation. Had to tell front desk personnel that I'd been waiting that long. I was met with excuses and zero apology. Spoke with Mgr on duty, all he could offer was the word "okay". Later he explained the same excuse, with no apology. Had to ask for one 4 times. He eventually with reluctance gave me one. Also informed him of the bathroom atrocious condition. He said "okay", but offered nothing more.
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December 2023 by Brad Wimberly
I was able to get a set of tires, called a little after 1:30pm installed without an appointment
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December 2023 by Felipe Morales
I have a lifetime alignment on my car and because of them not charging me. I've been here all day waiting while cars come and go.
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November 2023 by Daniel Nieves
They didn't have my tire and they said it take all day to change one tire yeah ok
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November 2023 by Joel Maealiuaki
Based on the reviews, I've read,I don't think ,I can trust them with my car. Sorry but honesty is the best policy .
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November 2023 by Elle J
I called this place when my car wouldn't start , they were able to see me the same day and they took care of the issue the same day, I got to pick up my car before closing . Great customer service and fair prices. I highly recommend this place.
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November 2023 by Brandon McDowell
Everything takes longer than quoted and they left the oil cap on the car off two different times. That's pretty ridiculous. Only reason we continue to go here is because we have a firestone credit card, otherwise we'd be going anywhere else.
