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February 2024 by Engla Tiger
I wish I could give this man 0 stars.Took my 75 inch TV because of a DIM screen. It clear he lives there as the place is a complete mess like he’s a border but the original price was good and he’s seconds from my house.The Tv turned on and we could hear the sound but the screen was DIM. The first time we dropped it off he called us the same day to pick it up. Said he had a tv with the part ours needed I was skeptical but Okay cool, it worked for maybe a week and went completely out would only flash a blue light occasionally when trying to turn it in. We took it back because HE SAID it was under warranty. We waited TWO WEEKS and didn’t hear anything back so my boyfriend stopped in. He said this time it would be $150 more than the 199.00 we had already paid him a week prior. Obviously we were upset because WHAT now the tv doesn’t turn on or make sound or anything. So we take out tv home and turn it on and ITS BROKEN ( refer to picture ) this WAS NOT THE CONDITION of our TV when we dropped it off now he says it’s the mother board. You have GOT TO BE kidding. This man is a SCAM AND A RIP OFF DO NOT TAKE YOUR BUSINESS HERE. How we have a $1000 tv that is in worse condition than when we took it. I’m speechless ?? and furious to say the least. It looks like he dropped it when moving it or something because this isn’t normal.
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February 2024 by Cory Payton
Please do not bring your tv to this place. I had a 75 inch tv and the screens keeps going blank. Brought it to this place because it was close by my house. What a mistake! Inside the place is very dirty, smells and is extremely cluttered. Can barely move around. I never got a quote, 1st problem! Just the old drop it off and we will work it out. He then claimed to have fixed the bulb and power supply shortage charged me $195. A WEEK LATER THE TV GOES OUT AGAIN. Dropped it back off because I was under the impression it was under warranty. Had my tv for over a week and no call about it. I had to walk back in a week later to get answers. The old man then claimed that there was another issue not covered under their warranty and that it would be an additional $150 to fix and word by word “ recoup his loses”. I was hoping to have this tv fixed by the superbowl but now I will not. Very un-professional and dirty location.
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November 2023 by Lenoh Youki
Took my Insignia TV in when the video display had completely died after years upon years of service. The technician at the front investigated my TV for any cracks that may have formed, tested the backlights, and told me it'd be about a week due to shipping of the new parts. I told him of my scheduling conflict late afternoon Thursdays and Fridays (I commute to the Bay those days, can't be in the Central Valley at the same time!)I took my TV in on a Monday. I had it back by Wednesday. After being originally quoted for days after that. Works perfectly.$158 and 2 days for a completely dead backlight? You earned every point on those 5 stars, Digitech.
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November 2023 by Bruce Daniel
Owner was great explaining everything and got back to me right away. I appreciate your great customer service.Service: TV repair
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August 2023 by Gaetana D.
I would rate this business as a minus ten. They've had my TV for SEVEN MONTHS! I keep being told they're waiting for a part. FOR SEVEN MONTHS! Don't waste your time. The place is a fire hazard, too. Cardboard boxes stacked everywhere.
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August 2023 by carlos castano
Took my tv about a month ago. Called and called no answer u til finally answered. Asked about my tv they said they can't give me a price on repair because they didn't write what was wrong with it. Said I'd get a call back within 30min never got a callCalled again a week later n said still can't give me a reason and said will recieve a call within the hr. So now it's been 2 more weeks and nothing. Place is unprofessional. Stay away also inside is disgusting food all over the counter and place is like a hoarding house. Do not recommend decided to let then just keep the tv
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April 2023 by Maribel Ibarra
Thank you! We appreciate how fast the service was. We were looking for a location to get our tv cord replaced since our dog chewed ours. He was such a help and had our tv ready within an hour.
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January 2023 by A.G.S Sal
Horrible experience with this business . I would never recommend it. Owner/manager lies and over promises. I highly recommend to not waist your time and do business here.Services: TV repair
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August 2022 by Shanice M.
my stove broke & company of stove referred me to this abomination of an establishment . anyways , PAUL this message is for you . if you're reading this , which you will . i just want to let you know that your customer service is trash . that's the message . you know how improperly you handle my repair service with your company . if you were not fit to do the job you could have just said that .
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July 2022 by Grandma Judy
I was very, very pleased with this business and hope to use it from now on for my "to go to" place for appliances. My TV was picked up and a loaner left!!! A loaner! It was amazing to know that no matter how long it took to get the part, my TV needs were filled. Pleasant, professional, fair price. Great experience!Service: TV repair
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April 2022 by Rui Santos
It was very kind and informative gave me some options for me to decide did a great job and the prices was fair
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March 2022 by D L.
Literally just told me to throw my tv in the trash and there nothing he can do . Not helpful at all
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December 2021 by Robert Threadgill
This place is a complete dump, the owner is a nice guy. But you can't even walk in the place.
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December 2021 by Lawrence N.
Overall I am truly satisfied with this repair shop! They are super generous and kind. I went to get my TV fixed at an amazing price. So for that person who just gave him one star, looks like you are the only one with the problem because everyone else gave this shop a great rating. The one person I would like to thank is Paul who is the owner...he was the one that helped me out and left me satisfied with fixing my problem. So if anyone needs their TV repaired I would absolutely recommend this shop because you can't get any better prices or customer service anywhere else !!!
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September 2021 by Jovan T.
I called for an estimate on a tv repair and Paul told me to text him my information and pictures of the tv and serial number and he would send me an estimate that evening. I immediately sent him the information and pics and didnt hear back that night so I texted him back the following evening and he replies that he was extremely busy but that he had it in the office and would send it that night or the next morning. Again I hear nothing from him so I sent another follow up the next evening and he says he had a very busy day and "promises" me that he will send it that night. Surprise, I never received anything.
