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November 2023 by Pete Miceli
Despite the store being really busy, everyone was really friendly and helpful. Joey was my main contact. He was very knowledgeable and helpful with getting the correct fit for a helmet. He went through different steps to achieve this. I didn’t want to spend a lot of money, but was interested in a Bluetooth setup as well. Originally I was going to go with a less expensive one (Notice not cheap lol) but Joey explained why the step above was a better choice of quality. So I purchased a two pack, one for myself and one for my brother. The membership plan was a great decision as well. So in the end I purchased a membership plan, a Sedici helmet, and 2 Bluetooth setups. Overall, it was a very great experience and time. In the future when I have any questions or need assistance, I’ll be hitting Joey up. He’s the man!! With all of his knowledge and compassion for what he does, give that guy a raise!Thank you Cycle Gear and to everyone at the Modesto store!! You guys rock!!I’ll see you soon.Pete
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November 2023 by Fred Kincheloe
The guy I dealt with understood what I was looking for, and he had the product in stock then the man explained the product to me, my visit went like clockwork I highly recommend this place.
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November 2023 by Destiney Murrah
Amazing customer service! Took me son in to get some bigger dirtbike gear and they helped out every single part of the way from the helmet check, to sizing for everything else.
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November 2023 by Jeff Day
Only had 1 tube in stock for my kids bike, only 1 brand and color grips for a mini, only 1 off brand 530 chain in stock, needless to say I didn’t purchase the $35 chain. Would be nice if you stocked quality parts for a change. But the best part was leaving with all my items in a helmet bag (like I don’t have 20 of them lying around already).
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November 2023 by Michael Wells
I always went here because I thought the guys that worked here were cool, fellow veterans. Every other establishment offering military discounts extends to same discount to spouses, not this cycle gear. I sent my wife to take my son to pick out a helmet while I was at work and they refused the discount even after I talked to him on the phone. All this after I’ve seen them give people a military discount who have never served. Must’ve been crayon munchers. I’ll be taking my business to the Fresno cycle gear now, I suppose.
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November 2023 by chris smith
All the staff are knowledgeable, experienced and able to answer questions when asked. The staff always greets you with a helpful eager attitude and able to suggest solutions for issues. I highly recommend this store!
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November 2023 by Brad Wickliffe
I went in on the morning of Sunday 10/1/23 for a tire replacement for my Road Glide. I was immediately greeted with a "Man, I already like you!" because the guy at the counter noticed the blue tape with the wheel rotation arrow on it and said he never gets that and it's a minor thing that helps them out a lot. It wasn't very busy at the time so he and the other guy were able to toss a couple one lined back and forth while they explained I was fifth on the list and the likelihood of getting it back that day was slim but they'd give it their best shot. Luckily for me they got it done! I can't tell you what a great experience it was, or their names for that matter unfortunately, but the staff was great, the price was too, and I'll be back for sure! Thanks gentleman, I'm back on the road thanks to your quick help!
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October 2023 by Michael W.
I always went here because I thought the guys that worked here were cool, fellow veterans. Every other establishment offering military discounts extends to same discount to spouses, not this cycle gear. I sent my wife to take my son to pick out a helmet while I was at work and they refused the discount even after I talked to him on the phone. All this after I've seen them give people a military discount who have never served. Must've been crayon munchers. I'll be taking my business to the Fresno cycle gear now, I suppose.
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September 2023 by Austin Santini
Dropped my rear wheel off to get a new tire. These guys truly helped me get it done even though they were slammed with work! Thank you guys at cycle gear, I will definitely be coming back and letting everyone know the good service you guys have! Thanks so much
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September 2023 by kris bell
Great customer service. Walked into the store. Employee greeted me and does what I was looking for. I responded so he walked me to the item I was looking for and helped me find the size I needed. Awesome customer service.
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September 2023 by Troy Hamilton
The manager spent a lot of time telling me so many things about the products I was interested in and it helped me tremendously in figuring out what I wanted to purchase. He really knew his products well and provided other recommendations about motorcycle care and maintenance. He was very helpful. He needs a bigger store so he can carry more product on the floor.
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September 2023 by Chris
Team went above and beyond double checking inventory items in stock that my kids and I were looking for. This store has bigger inventory than the Fresno Store. It w as well worth the hour and half drive.
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August 2023 by David Williams
Great customer service. I got caught riding through the central valley in triple digit temperatures in my winter jacket. I arrived as the store was closing, but the staff let me in and I was able to get the gear I needed to finish my ride west without overheating. Even at the end of the day, the staff were able to offer suggestions and answer questions and help me find the right jacket for my trip.
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August 2023 by Chris Collett
David, the manager does an excellent job coordinating the operation and getting things done! I was able to get even more than I was expected to, but I stopped by. I would love to see this operation in a larger store with more inventory.Chris
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August 2023 by Thomas Maxson
The staff here is always cool, laid back. Good atmosphere! Decent inventory for the store size. Found every thing I needed.