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September 2023 by Candace H.
Cabinets great, countertops...they measured in linear square foot from what she said so now they want me to pay more than double. The female (I won't state her name) was rude, accusatory and dismissive. I'm not sure how to resolve this. Either they can resolve the countertop issue or they can come and get EVERYTHING. I say stay away. I spent a good chunk of change on their failures.
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September 2023 by Adrian De Angelis
It was a mixed experience. If I could give them a 2.5 star it would be a more accurate assessment.The starting point was enthusiastic and promised a great outcome. The actual outcome is just OK.It seems as I am a bit on the insane side (or perhaps just stupid) because I already had a previous borderline experience with the same company, and instead of waiting for future better opportunities, I embarked again in the expectation of a different outcome.They fail (did in both cases) to fully explain critical details, and they do not assume responsibility for their own mistakes. We ended accepting used components in good conditions to avoid a rough discussion.Their "star" installer did a mediocre work, the countertop company delayed considerably, online documents with digital signatures got lost (how that could be possible?), and the front of the drawers might look slightly crooked (I fixed them supplementing the difference with toothpicks)The good side were the savings that were acquired with a few more white hair.I recommend to carefully evaluate a few more options and offers before engaging with All About Cabinets.I should list the issues of the $5250 installation that became evident too late for us to claim, or their mistake over which they did not assume responsibility.Just one picture I am attaching about the poor quality - either of the product or the installation... It is hard to tell to what blame.Again, if you are on a budget as we are, put this company in your list, but pondering carefully the alternatives.
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August 2023 by candy gonzales
If anyone needs cabinets, go see my girl Shauna Aquino. She is amazing! She will get the right cabinets for you. She has so much knowledge and is extremely helpful. Will definitely go to her again in the future. Sorry no pictures yet but will post when job is complete.
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July 2023 by Sunny Gee
Just want to say Shauna at cabinets to go is amazing! She spent her time building my dream kitchen. Her advice and guidance made everything so much less stressful! Cabinets are great quality and came super quick!! Cabinets to go has a gem in Shauna! Wouldn’t go anywhere else because of her!!
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June 2023 by Laura B.
Shauna gave great advice and creative ideas. She's quick with numbers and can see issues and solutions. The cabinets are good quality all around and they offer installation. We expect a great ending for our new kitchen project.
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June 2023 by Destiny Cash
Can not thank Shauna at Cabinets to go more for making this kitchen look absolutely amazing! She walked us through design set up, even down to the little details like making sure the sink was square with the window and adding the spice rack right by the stove! The to ceiling cabinets also just tie in the space so well! Couldn’t be happier with how everything turned out.
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June 2023 by Abigail C.
Cabinets to go is the place to go if you are remodeling your kitchen. They have everything you need with lots of options so you're not shopping around. Shauna had made this experience less stressful. She is very knowledgeable, thorough and above all patient and helpful!
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May 2023 by Fabiola P.
Shauna was super helpful and guided us thru our kitchen project, patience and kindness was greatly appreciated.
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December 2022 by claudia
Came to the Modesto location during working hours and a sign was posted outside the door “back in 30 min please” however, I waited more than an 1hr and nobody is here yet! Unprofessional, very dissatisfied.
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November 2022 by Kara Kara
Do NOT purchase from Cabinets To Go. First, the store manager is awful. Shauna told me my design could not be done. She kept ignoring different aspects of my design via email and kept sending me the same wrong design. She also yelled at me on the phone when I called and expressed my frustration with the design process. I then worked with someone else and guess what? She managed to do exactly what I asked for. She spent a good amount of time with me and made everything work. She is no longer working there, however.On top of the design issues and rude manager, I have been waiting for a $15k order for over 5 months. It's now delayed yet another month to December, if it even comes. They have refused to provide any compensation for the extreme delays. No extra discount. Not even an extra pull out shelf. Absolutely NOTHING. Have they kept me updated on the delays and apologized for the inconvenience? NOPE. I have to email them to ask about the delay when the delivery date comes and goes yet again. I have been in limbo, unable to do anything for months. It's a good thing I didn't rip out my kitchen in July when I thought they would be delivered soon. The customer service is awful. Save yourself the time and headache and go anywhere else.
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November 2022 by Kara S.
Do NOT purchase from this company. I have been waiting to receive my $15k order for over 5 months now. It is now delayed yet another month. Have they been calling me and apologizing every month that it's delayed and keeping me informed? Nope. I have to contact them after my new delivery date has come and gone with no delivery just to be told that it's delayed yet again. I have multiple pieces of my new kitchen sitting in my home for months. What if they don't work? Can't do anything about it because the return window is long gone. I can't plan for my install because the date keeps changing. On top of that, the store manager Shauna is rude. She was doing my initial design and told me she couldn't make the island the way I wanted. She yelled at me on the phone when I expressed frustration with a poor design experience. She kept not making the changes I asked for via email. I ended up working with someone else that did exactly what I wanted. Shauna is just a bad designer who told me it couldn't be done. She has refused to provide any compensation for these insane delays. Not even an extra shelf or something small. Just "oh well, sucks for you. How about you just change to a color you don't want?" Why would I wait all this time just to switch to a color I don't want? I may as well just keep waiting forever and at least I will have the design I intended. I was planning to purchase from this company again. Absolutely will NOT give them any more business. I suggest you look elsewhere for your cabinet needs. Find a company that doesn't think their customers are disposable. Find someone who actually cares about fulfilling your order and having you walk away happy.
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October 2022 by Angie W.
The cabinets are fine, however when you go in...I would recommend asking for the gentleman there to help you. The lady that works there makes you feel like you are putting her out of her way if you ask any questions or have any requests above and beyond what SHE thinks is best. If we wanted to make any changes to our order when we were building it she kept "reminding" us that every time we make a change it is an opportunity for a mistake to happen with the order. If we should't make any changes when creating an order, then when should we? She is definitely not the best at customer service or customer satisfaction.
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July 2022 by Eric G.
Stopped in here a while ago. Very helpful and estimate wasn't too bad. My only complaint was the person they referred me to, gave me an estimate over the phone for $14,000 for installation. You call this an authorized installer? Guy was a joke.Didn't even look at my kitchen. Didn't want to know anything. Seemed like he didn't want the job. I'm not stupid but that estimate is way overpriced. My kitchen is small. Only 10 cabinets.I can hang these cabinets myself for nothing. Very unacceptable!They lost a customer for not having experienced and fair priced installers.
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June 2022 by Joseph Prasad
Great price on home improvements projects.
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May 2022 by Phyllis Shisler
Jessica was incredible! Patient, pleasant and extremely helpful. A home renovation is often stressful and Jessica helped to make the kitchen remodel aspect of our remodel easier than expected!! They had a huge selection of pulls and knobs, too! Flooring and countertop samples were available as well. Cabinets To Go is definitely the place to go.
