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September 2023 by fish tail
Definitely dont do business with this storage facility, we been using them for years now and never any problems, but they recently just hired someone new and now all of my childrens toys have been stolen out of our unit, i vist the unit every couple of weeks nd literally the day me nd my children went to get all there toys they been waiting to play with are gone, my unit is very organized nd easy the notice wen something has been moved. If u plan on paying hem a monthly fee to store your personal belongs just know its guna get stolen here
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June 2023 by Frank Smith
Friendly, helpful, courtesy. Client care is prime.
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February 2023 by MrLocz209
The American Storage is in a Great location and it’s always Clean and Sanitized, The Employees are Awesome Great Customer Care Service. Thank you, American Storage! “Yes, Go American Storage!” ⭐️⭐️⭐️⭐️⭐️
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February 2023 by Jesse Perez
They've always taken care of me. Clean facility, would recommend!
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December 2022 by Justin G.
The staff is always helpful. And, you can't put a price tag on A1, 2nd to none customer service. The place is secure, and everyone must check-in before entering their storage spaces. I approached the value and confidence that my things are secure with American Storage!
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September 2021 by Alejo Dlc
My experience with American Storage was so amazing. You might think I'm exaggeratingbut I'm not. Since day one back in May of 2019 until 01/19/2020 i have gotten the best service ever..I'm talking about the kind of service that we don't see anymore. Every time I would go to my storage I would always be welcomed with a friendly smile fallow by a honest conversation and they truly show concern for me and my love ones.. is not a forcefully conversation like the ones we get at other locations that they don't even look at you in the eyes or address us properly. Their facility they always keep in order and clean. Always respecting social distancing and protocols. The staff at American Storage they always looked out for best interest of the customer. Their was many times that i hade to change my debit card because of fraud do to other locations and Shady peopleTheir was 4 times that I forgot to call them and provide my new account number and my date would be past due they never harras me nor they charge me a late fee, they understood my situations especially when my dad passed away in October they express their compassion and suggested for me to call them when ever it was convenient for me so I can provide my most resent account information. Every time I would go to my storage I would always have my own space and privacy and I really appreciate that I sure don't like it when staff are just roaming around like if their doing their thing when in fact all they are doing is trying spotting me you know what I'm talking about we feel those eyes trying to be in all our business for the wrong reasons and even assuming the worst from me. I'm not exaggerating when I say that American Storage kept my belongings safe and secure with their awesome security system I'm really happy, satisfied and grateful for the service and experience they have given me. To top it off because I evacuated my storage sooner than the day I have requested.....they did not penalize me at the contrary im actually going to be refunded the days I didn't use the storage and I'm even getting my deposit back..who wouldn't be happy to receive some money back especially now in days..My dear neighbors be assure that if you choose American Storage you as well will have the same or even better experience than what I have hade with them. I would like to thank all personal at American Storage especially to Laura and Sandra for going the extra mile...oh wait!!!!! I almost forgot, make sure you visit their website and take advantage of their promotions and coupons they offer to new customers...I took advantage of paying for 2 months and I got 2 months free of rent
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May 2021 by Keith Sterling
I've been with this storage for five years and my storage is safe and all employees are super people always with a smile.This is place u will love to know your issues is safe.
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March 2021 by DJ Syntraxx
Customer service sucks... They try charging you for their own mistakes. The Manager tries yelling over you when you try talking to her. They won't take responsibility for their own mistakes.
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January 2021 by Alejandro de la cruz
My experience with American Storage was so amazing. You might think I'm exaggeratingbut I'm not. Since day one back in May of 2019 until 01/19/2020 i have gotten the best service ever..I'm talking about the kind of service that we don't see anymore. Every time I would go to my storage I would always be welcomed with a friendly smile fallow by a honest conversation and they truly show concern for me and my love ones.. is not a forcefully conversation like the ones we get at other locations that they don't even look at you in the eyes or address us properly. Their facility they always keep in order and clean. Always respecting social distancing and protocols. The staff at American Storage they always looked out for best interest of the customer. Their was many times that i hade to change my debit card because of fraud do to other locations and Shady peopleTheir was 4 times that I forgot to call them and provide my new account number and my date would be past due they never harras me nor they charge me a late fee, they understood my situations especially when my dad passed away in October they express their compassion and suggested for me to call them when ever it was convenient for me so I can provide my most resent account information. Every time I would go to my storage I would always have my own space and privacy and I really appreciate that I sure don't like it when staff are just roaming around like if their doing their thing when in fact all they are doing is trying spotting me you know what I'm talking about we feel those eyes trying to be in all our business for the wrong reasons and even assuming the worst from me. I'm not exaggerating when I say that American Storage kept my belongings safe and secure with their awesome security system I'm really happy, satisfied and grateful for the service and experience they have given me. To top it off because I evacuated my storage sooner than the day I have requested.....they did not penalize me at the contrary im actually going to be refunded the days I didn't use the storage and I'm even getting my deposit back..who wouldn't be happy to receive some money back especially now in days..My dear neighbors be assure that if you choose American Storage you as well will have the same or even better experience than what I have hade with them. I would like to thank all personal at American Storage especially to Laura and Sandra for going the extra mile...oh wait!!!!! I almost forgot, make sure you visit their website and take advantage of their promotions and coupons they offer to new customers...I took advantage of paying for 2 months and I got 2 months free of rent
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January 2021 by Alejandro Delacruz Benavides
My experience with American Storage was so amazing. You might think I'm exaggerating
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December 2020 by Dennis Reineking
Good service
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November 2020 by Jax Walker
Best place to store your stuff. Very nice people, & very clean. I have not yet seen signs of any critters.
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October 2020 by Robin Nichols
Clean...always very clean.
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July 2020 by SilenceOf TheUnspoken
People are great and we're always kind at the front
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January 2020 by Alicia Z
This place is clean, good service and I never had a problem with anything.I had a motor home size storage for nearly 3 years and now have a 15 x 25. Just wish they opened earlier on weekends like they do during the week. Sat and Sun the hours are 9 to 4. Those are the best days for me but the worst times, especially during the summer with this Modesto HEAT!
