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January 2024 by erin mcconnell
Great customer service, nicely remodeled BUT not one piece of art that says it’s a Wells Fargo. My dad worked at Wells Fargo in San Francisco in marketing for over 25 years. Needs something that reflects its history. It could be any bank or business for that matter.
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November 2023 by Kelsey Alderson
Go to ANY other branch or location. IF you end up at this location- don’t waste your time with Jonathan Moran.He is condescending, rude and will treat you as though you’re walking in off the street and broke. Despite having multiple business accounts with this bank.He had zero reason to cop such an attitude and behave the way he did. Takes nothing but a little effort to be kind. Tough lesson for Jonathan Moran.
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September 2022 by Amelia R.
This branch is garbage for anything other than simple deposits or withdrawals. Clerks incapable of processing a simple wire transfer (have had 0 issues with the branch near Spectrum). The branch also has very few employees making for very long wait times. And on top of that all, my husband has experienced discrimination from the staff here. This is the closest brand to my home (I could literally walk), but we choose to drive to Irvine for actual services.
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August 2022 by Travis A.
This place has the worst customer service, my suggestion is go elsewhere, you could get more help on a deserted island without any shade or food. The clerks dont care at all as I ve been skipped twice and told to sit down
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July 2022 by Denise Q.
This branch of Wells Fargo Bank is extremely professional.. We have done business for over 32 yrs and are so impressed with all aspects of banking at this branch. I highly recommend them for any type of service.
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April 2022 by Jackie P.
My rating mainly goes to the Teller who assisted me. His name was Emmanuel. Took care of my needs and was VERY polite and helpful. It was my first time visiting this branch and his amazing costumer service will actually make me come back to this branch Thank you Again!
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March 2021 by gilbert diongon
I want to thank julia victoria.the teller in wellsfargo.mission Viejo branch.shes very kindness helpfull.and most important ,she's beautiful.
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December 2020 by Scott M.
Well it's a bank... they got my money safe and sound... I guess it's fine? They do charge me to use my money so that's not great but it's how Merica works.... They seem nice and have always been helpful when we go in there so four stars for you!
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August 2020 by Johnn T.
The branch manager is awful rude and very judgmental. Has no sense or respect all she cares about is herself. When i asked go get her bosses info to report her she asked me to leave. She said that she was the branch manager and that she was in charge . You wirk a desk job theres always someone ahead of you she asked me to leave so i left. But vuess what im gonna let everybody know what kind of person you are. Your upset with the world know one told you to take a job that you hate. No one told you to be a banker even doe its obvious that you hate it. But if i was you i would get an attitude check before coming back to work if i was you. Just gonna put that out there fir the rest to see
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July 2020 by John Paul Villones
The Best ??❤️
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June 2020 by Matthew L
These people have no common sense
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December 2019 by Chad Samoons
The staff at this particular location weren't very helpful. In addition, my experiences when banking with Wells Fargo put a strain on the interaction from the beginning....
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November 2019 by JENNIFER MOSER
My husband took my son to this bank to cash a wells Fargo issued check today. This is my son first job. He had his national ID, ss card, school ID and proof of address. All which matched the check. Teller today refused to cash the check and said a National ID and school ID weren't enough proof of who he was. Went to another Wells Fargo and cashed no issues. We dont want to bank with Wells Fargo. My son left the bank crying. Be assured we will never do business with Wells Fargo but we can continue to cash WF issued checks. Lady was rude and needs customer service skills. You don't talk to a customer like that let alone my son.
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February 2019 by Cameron Rezvani
Very friendly and helpful staff
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August 2018 by Susan T.
WF staff was so kind and helpful . We needed foreign currency quickly and they were so helpful! Great customer service .