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December 2023 by Angela Pierce
Hey everyone. I'm just stopping by to let you know what an amazing experience I had at this UPS store. They have such friendly representatives. Shout out to (Ali & Joseph). They personalize the experience with kindness. As I know this holiday season will be busy for them they have just the right Spirit when you walk into their store. They helped me get my returns from Amazon completed quickly. 22922 Los Alisos Blvd K, Mission Viejo, CA 92691
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December 2023 by J Capone
I come here a lot with Amazon returns. I’m getting older and shop online a lot so I don’t have to drive. My current trip came while recovering from surgery. I had 2 returns and didn’t do the return on Amazon correctly. I was helped beyond acceptable. Everything was straightened out and returned and I was able to also vent about my surgery. I live alone and enjoy people and for them to take the time to have a chat is huge for this old man.
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December 2023 by Andy Simonji
These guys are awesome! I went in to ship a return. Two employees were with customers and one was boxing something behind the counter. She immediately stopped what she was doing to help me. I love that!
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December 2023 by Johnathon C.
DO NOT! I REPEAT DO NOT SHIP THINGS OUT FROM HERE! I decided to drop my off a order here to ship out to a costumer and never got a email like I always do that has been shipped. Apparently they never sent it out and can not be found. I assume one of the workers either stole it or threw it away. This cost me a lot of money and I will never be using them again. Please do not go here, i do not want other people to go through something like this. This place is up to no good and can not be trusted.
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December 2023 by Erin M.
I go here for all my Amazon returns. The process is so fast and easy! Today, they gave me a Santa hat! Such friendly staff :)
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December 2023 by Jaime S.
This is the best UPS Store around! They're time efficient, great and fast service and kind! The store is spotless and nicely organized. It was so easy to return my Amazon packages. Not only are all services available and easy, but I have to give a huge thank you to the owner Ali! He is so kind and generous. He takes great care to his customers. For example I went in yesterday and he let me have these adorable Santa Hats he personally made for his store! My students are going to LOVE them!
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December 2023 by Eiko Risch
The staff were super helpful and professional. I was so impressed with their competency ?
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September 2023 by Stephen Frendl
Ali did me a seriously kind favor and helped get my packages out in time. They deserve all the 5 star reviews you see!
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September 2023 by Kathy W.
I love this new UPS store! The employees are friendly and helpful and they have a great selection of packing supplies. The best part it's in a convenient location by my house.
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September 2023 by Kari Fjugstad
I was nervous about getting a UPS mail box but the team in this store made it so easy and answered all my questions. This store got extremely blessed with their staffing. I have never had this kind of experience in a UPS store before, this team deserves a raise!! They sure roll out the red carpet for their customers. Just amazing! 10 star!
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September 2023 by Holly Benschop
This location has the nicest and most professional staff by far! Will always go here from now on. :)
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May 2023 by James Theel
Awesome team. Was able to get a poly bag and label printed extremely quickly. Great experience.
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April 2023 by Kerri Smith
They were so helpful and friendly. So glad they are close to home and convenient!
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March 2023 by Landen Syke
I have gone in twice now, Ali has been great! Very upscale shop and I love the speed and service. Welcome!
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March 2023 by Carlene S.
YAY! So happy to find this very close UPS store so near home and my much loved Alisos Animal Hospital. The UPS staff was right there to help me copy my tax return forms, select envelopes and any other needs I had. Courteous and kind and the prices are unbelievably low. We'll be back!
