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September 2024 by Raymond Almieri
This is a long time coming. Most of the independent mechanic businesses can perform the routine service and maintenance on your cars and The Mechanic OC is certainly able to perform these services. However, what differentiates this business is the commitment displayed in their customer satisfaction and how conscientious the entire "team" displays toward every customer they interact with and I would bring my car to them for the service of my car.
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August 2024 by Susie Lee
My experience with The Mechanic OC was great! I was looking to have my transmission fluid changed so I reached out via Yelp for a quote. Nestor responded quickly and was extremely professional and personable. He patiently answered all of my questions and was transparent in his responses. When I got to the shop, he personally came and greeted me. I asked for a written quote that specifically included all the details of the service which they graciously provided. The receptionist was also extremely kind and patiently answered all my questions. My favorite thing about The Mechanic OC is how organized and thorough they are! They send you a link that takes you to a whole inspection report that includes details and pictures of various services that you may need. I especially appreciated that Nestor was honest about which tasks were more urgent and which could be held off until the next visit. Most shops would just give you a list of problems and tell you to fix them asap but not Nestor! I never felt pressured or ridiculed into paying for more services to be done on my car. They make the process of approving or declining the other services really easy by sending you a link where you can just check a box that says "approve" or "decline." Lastly, I really appreciated that they washed the interior and exterior of my car. Such service! Their prices are also very reasonable. My car runs so smoothly now, you can hardly feel the gears shifting! Overall I'm very pleased with the professionalism demonstrated by Nestor and his team. I feel relieved to have found an honest, trustworthy, reliable mechanic. I will definitely be returning to The Mechanic OC for all my car needs!
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August 2024 by Sierra Willens
Best car mechanic experience in a long time. Reliable and very communicative. Have referred my family
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August 2024 by Peter Renders
Friendly staff, efficient with their work. Reviewed with me my car’s performance to insure they were meeting my expectations.
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August 2024 by Ryan C
Nestor and the team are amazing. Amazing customer service! So friendly and professional. I finally found a mechanic in Orange County I feel like I can trust. Thanks, Mechanic OC!!
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August 2024 by Susan Davis
I'm so impressed with them! They did not overcharge or add on a bunch of services we didn't need. They were able to hunt for aftermarket parts. They let us take home the old parts and they were really efficient with the process. We were able to dump the car there with no notice overnight and they handled it in the morning without any issue. Nice clean office and friendly staff.
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August 2024 by Lauren Regenhardt
Great experience with The Mechanic OC. They were patient with my scheduling changes and even offered to pick up my car. Nestor sat down and genuinely listened to my concerns with my car and communicated the process. He explained the issues with my car in a transparent and honest manner, never trying to upsell or make me pay for something I wasn't ready to pay for.
They have a great system where they text you details of the issues your car has ranked from fine to needing attention, with photos and informational videos. Not once did Nestor make me feel unintelligent or unsure of what was needed. Highly recommend The Mechanic OC!
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August 2024 by Giancarlo Siobhan Polnareff
Great availability and service, very communicative and thorough!
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August 2024 by John
As always a Very Easy n Helpful experience. I have piece of mind that my 100, 000 mile fluids are changed. Look forward to getting some suspension done in the Near Future ?
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August 2024 by mina abbaszadeh
Please read this carefully if you saw one bad review written by (Empire Exotics) and be aware
wanted to explain about one of bad review that car owner Recently wrote (Empire Exotics) about OC mechanic i wanted to buy their car so i took the car to the mechanic oc 1 week ago and they were extremely professional immediately they found and showed me the accident on car
and the owner was trying to pretend the car never had accident
im so happy the mechanic oc checked car
today i noticed the owner wrote a bad review about mechanic and still trying to pretend that the car never had accidents please be aware
the mechanic oc is extremely good and i highly recommend they are really reliable and professional
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August 2024 by Fariba Fadavi Azad
I highly recommend The Mechanic OC. Everyone was so friendly and helpful, and my car is now in its best condition.
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August 2024 by Liz Warhurst
They completed my repair in a timely and informative manner. I recommend them highly.
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August 2024 by David herron
Nestor, the owner is very knowledgeable and willing to work with you to help you plan out your repairs in a reasonable and affordable manner.
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August 2024 by Empire Exotics
I went to there do the inspection. My car never been any accidents. But they told me my car likely had an accident before. They can’t give you a for sure answer. Don’t go this shop do inspections. Unprofessional
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August 2024 by Adrian Salas
My AC wasn't working! Took my truck to some other mechanic prior to bringing it here with The Mechanic Oc. They got the job done and saved me a lot of money on something that was an easy fix! Thanks to Nestor and the team at The mechanic OC I'm able to enjoy my summer with the AC on blast!
