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September 2024 by Kevin Hofstee
Normally I like coming to this store. Super annoying that they’re closed on Labor Day and did not update their store hours on Google.
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May 2024 by Vecdi Ugurlu
Bad customer service. No follow ups no communication. You have to chase after them to get updates.
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July 2023 by Jojo
We remodeled our master bath; gutted it! What an endeavor! I purchased my tub, steam shower, sinks, bidet, etc. all with Tony Daily's help and guidance. He is extremely knowledgeable and responsive to emails and phone calls. No pressure on any sales; very casual.
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April 2023 by Audrey Searle
Great customer service and extremely helpful! Overall wonderful experience! Thanks Chris for helping me!
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February 2023 by Timothy Joseph
Very helpful and knowledgeable about my plumbing issues
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September 2022 by bruce falls
We are remodeling a home and purchased 3 vanity bases, countertops, and sinks. At first we were not going to get the countertops/sinks because we were looking for different colors but Tony said it would be better to get the set. We decided to try the combination and ordered 3 sets. After taking delivery we decided to not keep the countertops/sinks as it just wasnt right for our project. Called Bath Company and wanted to return the countertops/sinks with the restocking fee and was told they would not take the merchandise back. This would be acceptable if there was any indication that all orders are not refundable - but there was no verbal indication or written indication that all sales are final. Never would do business with an organazation that is not customer focused.
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February 2022 by Emma J.
I wish I could give zero stars. I NEVER leave yelp reviews, but I'm absolutely astonished at what I just experienced. My father and I are general contractors and have been doing construction in South OC for almost 20 years. We try to avoid having to buy fixtures at The Bath Company because even with contractor pricing, the cost is incredibly inflated, but sometimes (like the last time I purchased a drain square here about 6 years ago), you just can't find what you're looking for anywhere else. As I said, I have purchased a drain square here before, but had no issue other than its price. Today, however, the SECOND I approached a sales associate, I was IMMEDIATELY disregarded and treated as though I did not know what I was talking about, even after I informed him that I am, in fact, a contractor. After getting my dad on the phone, he gave us a nonsensical (and completely unnecessary) runaround, and I left with him essentially saying "I can't help you." It's not easy being a woman in the construction industry. This is an example of why. SO condescending. Needless to say, we're going to Hajoca for the part we need. They're wonderful.
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October 2021 by Svet Stefanov
This place is Bomb, I'd give it 6x stars if I had the option!Extremely educated personel, really good show room!Highly recomended!
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August 2021 by Kambiz K.
This place is fantastic they have the coolest looking appliances and they give you personalized attention I would highly recommend them
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March 2021 by marissa van groningen
Amazing!! John is very helpful.Great service and fantastic product. I recommend without hesitation.
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February 2021 by donna Sabatasso
Best experience ever! Super helpful, knowledgeable and a delight to work with!
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February 2021 by Lyndsey Wilson Dupuie
I am doing a full remodel of two baths and came here looking for faucets, baths, and sinks. In other words, a large purchase.1) this store requires face masks, yet the three employees in the showroom were not wearing masks. I can understand if no patrons are in the store, but shouldn’t they have put one on when customers were inside?2) I walked around for awhile with all three employees seeing me. It took awhile, but one finally said hello. But not “can I help you?” or anything else. I was the only customer in the showroom.I’ll take my business elsewhere. You should, too. Plenty of other small businesses that care.
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January 2021 by Cletus Nunes
Tony and John are really helpful, even if you are not buying anything. No pushy sales. However, the quality of products is excellent and the prices are as good as online. Don't waste your time. Visit the Bath Company. We are going back because we liked a faucet we saw there so much that we had to abandon our Kohler faucet plans.
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November 2020 by T.J. Lee
Needed a part for a California Faucets shower. They were friendly and had the part in stock.
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August 2020 by Tony W.
A few of the guys are good a couple of them are Jerks,I would recommend dealing with Tony he will definitely help you out, a little on the pricey side, but definitely great quality
