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September 2023 by Delmy Perez
I have been coming to this gas station for almost 5 years, and one night when I tried to use the bathroom, I asked the two cashiers, who ignored me for a long time and when they felt like it, they said yes.
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July 2023 by Lilly
Worst car wash ever
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July 2023 by Michael & Sylvia McDougle
Waited in line for about 20 minutes for the car wash and then my code didn't work. I tried to get a refund and the cashier couldn't figure it out so had to make an extra trip the next day to get my refund.
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July 2023 by Luis Ceva
This shell gas station is in front of another business, in a main street close by Target and Amazon. So convenient the location. The place has a carwash option & vacuum, also can you check the tires pressure and water if needed it . There is parking for wheelchair close by the little store.Thanks!
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July 2023 by Emile Ige
Diesel usersThey keep changing the diesel info stickers. The current one says that their diesel fuel "contains more than 20% biomass-based diesel or biodiesel".The wording isn't concise, but if the fuel does contain over 20% biodiesel, it's a blend that's not recommended for many diesel engines.
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June 2023 by Luis Cedillo
This shell gas station is in front of another business, in a main street close by Target and Amazon. So convenient the location. The place has a carwash option & vacuum, also can you check the tires pressure and water if needed it . There is parking for wheelchair close by the little store.Thanks!
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June 2023 by Colleen D.
If I could go lower thank a one star, I would. Worst customer service tonight. Gaspar was the employee working. I was in the car wash and it broke down again. I go inside to get my money back. And he wouldn't give it to me, but he gave it to person behind me who also tried to go through the car wash, but not me. He told me I had to come back the next morning to talk to the manager to get my money back. When I asked what I did to him, he completely ignored me and kept working on whatever he was doing.
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April 2023 by Ricardo Cartagena
Just tried to change a propane cylinder and received rude and defiant lousy service. Shell Jeronimo service station and Los Alisos Mission Viejo, what is happening with people and good customer service? and I am left as a crazy consumer hahahaha
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April 2023 by Juan Cifuentes
So bad ? the cashier is so Rude absolutely ? Rude bad experience never coming back again
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February 2023 by Go PlayPool
So...If you have a $5 bill, the intelligent employee will not change it, so you can use "their" vacuum.But he did ask, if I have something smaller?I just walked out at that point.
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October 2022 by Eva Beltrán
The store never let me use my Ralph’s reward points (I have over 1,000 points) today there was a unhelpful mean lady working at the cashier.
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September 2022 by Sam S.
Negative stars if I could. The car wash always has problems and it has damaged my car. Seems like they don't maintain it and want to run this car wash without caring for their customers at all.
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September 2022 by Jeff H.
The carwash is not functioning properly. During my wash a loose heavy metal object repeatedly banged against the windshield and body of the vehicle.
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September 2022 by A C
Don’t use the car wash here. The directions are not clearly marked and if the person in front of you doesn’t understand then your turn will time-out. This happened to us and we went inside to get a code since we already paid. We had to wait another 30 minutes in line and then the code didn’t work. We called the number listed and the person insisted we come inside again (instead of just giving us another code). So we had to do that while a bunch of people were waiting behind us in line. Uncomfortable lol.
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August 2022 by Becky M.
horrible service pump was down not labled it took 40 then 25 on the opposite was a poor elderly lady bawling her eyes out. same thing but just took the rest of her money and was worried how to get home. i went into to complain twice but more concerned for her and said help her. not my problem... WTF i was refunded and sure hope she was
