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November 2023 by G D.
I went in on Saturday to have the batteries replaced on two watches, something I've done many times before here. After changing the battery on the first watch, the gentleman brought it to me and said he changed the battery, but cannot change the time. I told him that except for the battery dying a few days ago, the watch was in perfect working condition. He just said that now he can't change the time, but he left the new battery in there because it's too much work to open the watch to try to repair it or take the battery out. He said he wouldn't charge me for the new battery, but now I have to take my watch somewhere else to be fixed. No compensation was offered at all. He said he would go and change the battery in the other watch, but I asked him for it back because the last thing I needed was for him to break that one as well. I'm so upset about the whole situation to say the least. I will never again recommend them and will discourage my family and friends from ever using them again.
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November 2023 by Lisa M.
My wedding ring was long overdue for servicing and re-sizing after I lost almost 20#. I had loose prongs putting me at risk of losing the diamond. I also had to have the band re-sauntered to the ring. My ring had some discoloration too. Rita explained to me in depth what they were going to do. They do all of their work in-house. When I picked it up I couldn't believe how perfect it was. It looked brand new. She also gave me clear instructions on taking care of it and she gave me a cleaner for free. Thank you Rita for a job well done.
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January 2023 by G E
AWFUL, Had a ring worked on and it came back damaged, BEWARE NOT TRUSTWORTHY!
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September 2022 by Tom Z.
Rita and Constantine are super friendly and super honest. I have been trading with them for 30 years. Very knowledgeable, and they can make or modify anything to your specification. 5+ star!
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June 2022 by Crystal velazquez
Highly recommend ? Rita is so sweet and answered all the handful of questions me and my husband had. On the spot she fixed my husband's necklace. Thank you again
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April 2022 by Erica B
Went in to get my watch battery changed and a link added. They welcomed me warmly and luckily were free to help me right away. Constantin was very funny and personable and he expertly took care of my ornery watch link. He let me use a credit card even though I didn't quite make the minimum posted and I was out of there in 5 minutes! Definitely will be using Rita's for my jewelry needs and very happy they are in the neighborhood. They also have beautiful pearls that I was glad to be tempted by while I waited.
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April 2022 by Abby F.
A very nice gentleman helped fix my boyfriends bracelet and didn't even charge me. I will definitely be coming back for all my jewelry needs!
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March 2022 by Karim Youssef
Costa, the owner and manger is an amazing honest person
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February 2022 by Lili Quevedo
I came here last-minute to pick out a promise ring for my boyfriend due to the one I ordered from somewhere else being lost in the mail. He has thin fingers, so I was worried they wouldn’t have his size. Thankfully, Rita helped me pick out a stainless steel band that fit him perfectly! I am very happy with my purchase and my boyfriend loves his ring.
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November 2021 by Cindy K.
Made a beautiful pair of diamond earrings for me. Love it so much! The quality is top notch. No pressure and they give great advise on what looks good.
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September 2021 by gerri cass
Went here for a new watch battery... only worked for a few hours. I was leaving the area so could not go back. This is the only jewelry store my friends use..so I am sure they would have taken care of this for me.
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September 2021 by Sarkis Badzhaksizyan
Rita is the best...they have taken care of me for years...the have done complete cleaning on my 1943 Gruen...my 1923 pocket watch...my 1990 Movado..and more...this is the place to go
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June 2021 by Joy D.
I went to Rita's on a recommendation of a friend. I was looking for a cross pendant for my adult son's upcoming birthday. I also wanted a few small (family) diamonds embedded into the cross. Rita was extremely kind, helpful and professional in helping me find exactly what I wanted. She offered very good suggestions and design choices which I really appreciated. An My order was ready days earlier than promised and the cross turned out absolutely beautiful! One might think that shopping at a jewelry store could be somewhat intimidating but Rita's warm personality makes you feel immediately welcome. I highly recommend this business for all your jewelry needs.
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June 2021 by Cathe Giambone
Blessed?
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July 2019 by Amy K.
We have been going to Rita's Jewelry for almost 10 years now and we couldn't be happier. Had a poor experience with another jeweler with my wedding ring and ended up having my stone fall out and get lost. Went to Rita's and they searched for just the right stone for me (my stone and color that I like are hard to find). Now my wedding ring is perfect again. We have bought many different items from them and no matter what they remember our purchases and have always put thought and effort to make us feel like family. I highly recommend them and so glad to know there are honest people out there in the jewelry world.
