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June 2024 by Roozbeh Borjian
I had a big issue with my old car 8 months ago, and took it to other mechanic in Laguna Hills who over charged me for inspection and misinformed me that pistons are wrapped and the engine must be repaired, and since it is an old car it is not worth it. However, I had diagnostic from another shop in Lake Forest who told me I have electrical issue, but they cannot do electrical. I took my car to Pro Care Auto, and told the story to Jim. He performed diagnostics, changed wire harness, spark plugs, coils, and replaced the ECU with a used one for a very reasonable price. Since then my car is running smoothly. This proves how lack of knowledge by other shops can make your life very hard. I was lucky to meet Jim, knowing such an expert mechanic is a great benefit.
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May 2024 by S Lane
I believe I’ve finally discovered an honest mechanic! I’ll definitely be returning with my family’s vehicles. Thank you for the exceptional service Jim.
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May 2024 by Lori Lea
We needed to find a new auto shop as our neighborhood shop was sold recently and the prices went up significantly. We saw that Pro-Care Auto had good reviews and decided to give them a try. We had our first visit today and everything went well. They gave us a good price for our oil changes and also replaced a couple of filters/windshield wipers. So far, so good. We will definitely return for our next service to see if the prices are good across the board. We'll update if we have more news to share.
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February 2024 by John Ackerman
My truck was leaking oil so having some good experiences w/ Jim at Procare in the past I decide to start there. He called me later that day after putting some tracer dye in the system to see where the leak was and asked if I had the oil changed recently. I had at Valvoline express. He said that they forgot to replace a part or seal that is a part of the oil filter and put the car up on the rack and ran the engine for 10 minutes and said he thinks he got it but to take it home and drive it around for a week to make sure. When I asked him what I owed him he said nothing. What shop would show that kind of integrity and service? I was expecting to pay serious $ for an oil leak because the truck only has 86000 miles on it - and I probably would have had I taken it somewhere else! Lesson learned on oil change express shops.
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January 2024 by Michael Ross
Great mechanics and great people. Kudos to Juan.
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January 2024 by question authority
Wonderful they know what they are doing
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November 2023 by Joyce Bradley
ProCare Auto is the best. Jim is honest and trustworthy. After at least a decade of servicing my cars I’d go to no other. His team is top notch. Prices are much better than other places especially dealerships.Services: Transmission
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November 2023 by Michael Kies
HONEST and HELPFUL! I recently took my son's Hyundai Sonata in for what I thought was a needed tune up. Jim called me a few hours later to let me know that it was far more serious and that I likely needed a new engine. Jim went above and beyond in telling me exactly what I needed to say to the dealership. I followed Jim's advice exactly and to my surprise Hyundai national covered the ENTIRE cost of the engine replacement (even though my warranty had expired!). I am truly grateful to Jim at ProCare for his guidance, which literally saved me THOUSANDS of dollars! I am customer for life! Thank you ProCare Auto!
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October 2023 by Michael Kies ..
My GO TO auto mechanic!! I have been taking my vehicles to Pro-Care Auto in Mission Viejo (off of La Paz) for years! Jim, the owner, is an honest guy who has literally saved me thousands of dollars on multiple vehicles! Always honest and always a fair price! I have recommended Pro-Care to ALL of my friends and will continue to do so! Thank you Jim and thank you Pro-Care Auto!
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October 2023 by Larry H.
Thank-you pro care auto for saving me from another repair shops mistake . Correctly diagnosing the issue and quickly repairing my care saved me time and $$$$ money.
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October 2023 by Sheila V.
HIGHLY RECOMMEND. They were thorough, conscientious, honest and fair. I received easy to understand explanations about what was wrong with my car and photos of the areas of concern. Jim was the only one who responded to my Yelp request on a Sunday and even took the time to answer my questions. Because I have finally found a mechanic I feel I can trust, I now have the confidence to keep my car and don't feel the need to purchase a new one. What a relief! I give Pro-Care Auto a 10 out of 10 rating and "WIDOW APPROVED."
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September 2023 by Kraig Erickson
Fair price for an engine rebuild
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July 2023 by D J.
I've been a customer of Pro-Care Auto for many years for a good reason. Jim and the crew are skilled mechanics who are above everything honest.This month I brought in two of my vehicles for repair. In both instances Pro-Care Auto quickly diagnosed the problem and provided me with a very reasonable repair estimate. The work was performed on-time and with complete satisfaction.It's reassuring to have a mechanic that has your best interest in mind and stands behind their work.
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June 2023 by Kevin G.
I've been going to Pro-Care for many years have always had a good experience. They are good at what they do, fair and honest. Jim, Juan and crew continue to keep me on the road. I've referred friends that have all been really happy with them as well.
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June 2023 by stephan roger
Great service knowledgeable across the board classic and modern car
