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April 2024 by Syed J.
I haven't been getting any responses from Fernando for over 2 weeks on status of my car. I was referred by MBLN and I hope I haven't made mistake on getting it repaired at your shop. You were family business and with exceptional service. Hope the owners look at the messages! Unsatisfied customer and I will notify Pat Bolter GM of MBLN to not refer you guys. I apologize but this if not right having the car over 40 days and no updates!
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March 2024 by Xiaozheng Y.
Restore my Audi A5 to brand new, thanks to Fernando for the help on consulting and support and updating during the process. Much appreciated.
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March 2024 by Rima Mansour M.
Kevin was understanding, dedicated and professional; wonderful service advisor Thank you.
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March 2024 by Anthony B.
I recently had the opportunity to utilize Prestige Auto Collision's services to address some issues with my Tesla Model Y Performance, specifically regarding a door repair. I couldn't be more impressed with the outcome. From start to finish, the experience was nothing short of exceptional. First and foremost, the expertise and professionalism displayed by my service advisor, Vincent C., set the bar high. Vincent's deep understanding of the repair process and the intricate technical specifications of my Tesla Model Y Performance were evident from the get-go. He accurately diagnosed the door issue and provided comprehensive explanations, ensuring that I was well-informed every step of the way. What truly stood out was Vincent's commitment to providing timely updates and seamless coordination throughout the repair process. From the moment I entrusted my vehicle to Prestige Auto Collision, Vincent kept me informed of the progress, ensuring I never felt left in the dark. His proactive approach and clear communication made the entire experience stress-free and convenient. As for the door repair itself, I couldn't be more satisfied with the results. Prestige Auto Collision's team of technicians demonstrated unparalleled skill and attention to detail, restoring my Tesla Model Y Performance's door to its original state. Not only did they address the door issue I initially came in for, but they also went above and beyond to ensure that every aspect of the vehicle was thoroughly inspected and perfected. Overall, my experience with Prestige Auto Collision exceeded all expectations. The combination of exceptional customer service from Vincent C. and the outstanding quality of the door repair work truly sets this establishment apart. I wouldn't hesitate to recommend Prestige Auto Collision to anyone needing top-notch automotive services.
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March 2024 by Kathleen Foley
Great customer service Vince Cox couldn't have been more helpful...answered all our concerns...and text us step by step on the progress of our repairs
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March 2024 by Alex O.
Worked with Kevin and crew from Prestige Auto Collision on an a repair on my infinity g35 sport. It was a job superbly done, car was polished and returned like new. Kevin kept me updated throughout the process. Ladies at the front desk are super nice and friendly. I'd be taking my car here in case of any future issues, just great to know this is a solid crew you can rely on.
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March 2024 by Jonathan W.
I was hit from behind on the freeway in my Tesla Y. I went to prestige auto collision and vince managed my repairs. He did a great job and I would recommend him and the company to others. He spent the time to go over everything in detail and kept me up to date with the repairs throughout The process. My Tesla looks brand new. Thank you Vince
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March 2024 by Sam Misto
what more could you want ....FastEasyFriendly andCompetentDONE!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
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March 2024 by Francisco P
I had a fantastic experience at Prestige Auto Collision with Travis handling my Tesla Model 3 repairs. Travis provided excellent service, keeping me updated throughout the process. The attention to detail and quality of workmanship were impressive, and my Tesla looks as good as new. I highly recommend Prestige Auto Collision, especially for luxury and electric vehicles like the Tesla Model 3. Thank you, Travis and the team, for the exceptional work!"
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February 2024 by Don J.
I would just like to say, what a wonderful experience it was to have Vince Cox helping me with his courtesy and professionalism. I was skeptic to bring my Tesla to Pestige Auto Collisio. Vince dispelled all of the skeptic I had with his knowledge on Teslas. Couldn't be happier. I would recommend your company 10 times out of 10. Best Regards, Don Jones
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February 2024 by Daniel R.
When our 2021 Camry got in an accident during the heavy rain last month, we took it down too Prestige Auto. Kevin and Darell got our Camry fixed up quick and easily. I was amazed at how fast it was done. Upon pick up, the car was clean and the final paperwork was also quick and easy. Couldn't ask for a better experience. Thank you everyone at Prestige!
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February 2024 by Don M.
Back for a third time. Car got rear-ended and since I am still with Mercury, I knew this was going to be their first suggestion. I was able to get an appointment for an inspection/insurance estimate the day after the accident at a time that was convenient for me. Thanks to their scheduling department for making this happen. I was advised that my repair would be quick since they would not have to order any parts, just pull the bumper, repair, paint and assemble. The next opening was the following Tuesday (4 business days). I asked if they would be able to get it done by the end of that week and they said yes. When I dropped it off on Tuesday, I was told I would get an update on Weds/Thurs as it would most likely be 3-4 business days to get work completed. I got my rental car approved for four days and picked it up next door. No call was received by Thursday, so I called and was told that there were delays. I reminded them that I only had my rental until Friday and they said they would see what they could do. I got call on Friday that said the bumper just got out of the paint booth, but there was not going to be enough time to assemble it, but would get in on Monday. I returned the rental due to the holiday weekend and waited until Monday for a call. Didn't get it and when I called I was told that the bumper just got out of the paint booth but no time to assemble it (same story as Friday). On Tuesday, I was called with apologies and advised that car would be ready to be picked up today. When I advised of my lack of rental car, they quickly responded with the offer to have their driver pick me up. With the frustration of the delays, this was greatly appreciated since I was looking at a 3.5 mile walk in the rain. While this wasn't a 5 star service, under the circumstances, there are many positives to keep this place at 4 stars. They have been in business many years and are well connected with the insurance companies which eliminates most headaches.
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February 2024 by Jun S
It can be difficult to find a body shop whom you can trust especially for a Tesla, and I'm just very happy to have been referred to Prestige Auto Collision (no wonder it has it's name "Prestige"). They are reliable and honest with utmost professionalism which I highly recommend.
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February 2024 by Brian Chesnie
Our experience with Prestige Auto Collision was excellent! They are highly professional, easy to work with, and the work results were exceptional!Vince was our service person. Friendly and personable, he explained everything to us in detail, and the car was completed well before the scheduled date! I highly recommend this company for any repair work your car may require!
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February 2024 by Olivia Ohnemus
I highly recommend Prestiges Auto Collision for car repairs. They’re fast and reliable. Vince is so professional handling all the details of my car repairs. He is so upfront with everything from the beginning to the end. I can thank you enough Vince for doing a Great Job with my Tesla!! Thank you so much!! Olivia O.
